Mercure Sheffield Kenwood Hall & Spa 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 934 件のレビュー

ベストレートをお約束
Mercure Sheffield Kenwood Hall & Spa - Image 1
Mercure Sheffield Kenwood Hall & Spa - Image 2
Mercure Sheffield Kenwood Hall & Spa - Image 3
Mercure Sheffield Kenwood Hall & Spa - Image 4
Kenwood Hall Hotel & SPa, Kenwood Road, S7 1NQ SHEFFIELD, イギリス

説明

ホテルのその他の情報

  • Pet-friendly accommodation and facilities throughout

  • Meeting, Events and Wedding Suites available

  • Set in 12 acres of beautiful grounds, 1 mile from Sheffield City Centre. Perfect for relaxing.

  • Complimentary on-site Car Parking

当ホテルの客室

Take advantage of our Flight + Hotel offers

Discover
Discover

ホテル所在地

Mercure Sheffield Kenwood Hall & Spa

Kenwood Hall Hotel & SPa, Kenwood Road
S7 1NQ SHEFFIELD
イギリス

GPS:53.364547, -1.49091

電話番号
ファックス +44 114 255 4744

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

LAKEVIEW

Enjoy great British favourites as well as a selection of modern cuisine whilst overlooking our grounds. Our menus are designed by our experienced Chefs who carefully source the best fresh and local produce.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  934 件のレビュー

トリップアドバイザーの評価  3.5/5  2,723 件のレビュー

Lovely hotel

トリップアドバイザーの評価 5.0/5

Karen-h-64-lincoln トリップアドバイザー認証口コミ

Really lovely hotel, lovely and clean. Staff really welcoming, Lisa was so helpful, our friends had a problem but she soon sorted. All the staff in the restaurant where professional and a credit to the hotel. Would recommend.

Dreadful absolutely awful birthday celebration

トリップアドバイザーの評価 1.0/5

Valerie H トリップアドバイザー認証口コミ

Booked this weekend in February a party of six , we were put on three different floors then on the second night we were moved to another dining room quite a distance away (this break was to celebrate a ninetieth birthday and four of the party are over 87 )a long walk ! When we arrived at the room there were only single seats which were not acceptable ! So we were put in a side room , cold unfurnished undecorated Xmas tree small ineffective electric heater dirty broken chairs . When we got our starter it was cold and returned twice the third offering was not really hot but couldn’t be bothered changing it again ! Main course not very nice should have been pork loin was a cheap tough pork steak ! Our waitress Kesia was wonderful and did her best the same cannot be said for the other staff . The time is now 8.45 and evening meal should have been 7pm we still have not had our dessert . Poor Kesia has been run off her feet and is a credit to the hotel, not one senior member of staff has been sympathetic or pleasant or come back to see how we have enjoyed our meal , just leaving a junior to cope with our complaint

Friendly and approachable staff

トリップアドバイザーの評価 5.0/5

Connor M トリップアドバイザー認証口コミ

I just wanted to say that Nicky is the most friendly and approachable receptionist. She’s always there with a smile on her face, ready to help and greet everyone. She always makes a point of being kind and welcoming to guests staying at the hotel. I also want to say thank you for always cheering me up when I’m feeling stressed or low. She always checks in on me and makes sure I’m doing okay. The world needs more Nickys on reception and in customer service. Connor

Overnight spa stay

トリップアドバイザーの評価 4.0/5

Holly S トリップアドバイザー認証口コミ

A lovely hotel with very friendly guests! We were warmly welcomed by Ellise who kindly gave us a free upgrade. My partner and I had a relaxing spa treatment by Lucy and Lily which was lovely! We were also kindly looked after by Nicky throughout our experience, would recommend and definitely visit again!

Horrendous!

トリップアドバイザーの評価 1.0/5

ShannonLomas1999 トリップアドバイザー認証口コミ

Absolute awful place to stay & staff are full on liars! I would give 0 stars if it was an option. Stayed here as we had a wedding happening here. Room wasn't even ready for check in time at 3pm. Still wasn't ready at 5:30pm, and still wasn't ready at 6:45pm, so couldn't access our room until it was eventually time for bed. We was allocated a room at the complete opposite end of the hotel to our wedding party. Booked a double room, this wasn't given, we was given a twin with the beds pushed together. Breakfast was terrible, all the food was cold, and items that are usually available on a buffet completely missing. Staff didn't have a clue if they were coming or going in my opinion. My children both under the age of 5 was served pistachio ice cream with WHOLE nuts as part of the wedding meal, which should've been Mint Chocolate Chip, wasn't even made aware that the change was happening. Have since sent 3 emails complaining, head of reception lied and said this was responded to but it certainly was not. Both me and my mother have complained and by the looks of things they have a pre-written email they must send out to all complaints as we've received the exact same email! WILL NOT BE STAYING HERE AGAIN!!!!

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 770 件のレビュー 9.2/10 ロケーション
  • 1,994 件のレビュー 6.4/10 客室
  • 2,233 件のレビュー 8.9/10 サービス
  • 41 件のレビュー 3.9/10 インターネット
  • 664 件のレビュー 5.8/10 清潔さ
  • 659 件のレビュー 7.7/10 朝食
  • 638 件のレビュー 5.4/10 雰囲気
  • 557 件のレビュー 7.3/10 ウェルネス・温泉エリア

Powered by Trustyou

周辺の他の施設

シェフィールドのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。