Novotel Sheffield Centre 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 1,171 件のレビュー

Novotel Sheffield Centre - Image 1
Novotel Sheffield Centre - Image 2
Novotel Sheffield Centre - Image 3
Novotel Sheffield Centre - Image 4

説明

ホテルのその他の情報

  • Central location, with plenty of nearby transport links, Free WiFi, large ergonomic workspace

  • Leisure facilities, including indoor heated pool and steam room Pre-booking required

  • Elegant restaurant, relaxed modern dining. Hot breakfast buffet, till 11am on weekends

  • 7 versatile meeting rooms which can hold up to 220 people

当ホテルの客室

ホテル所在地

Novotel Sheffield Centre

50 Arundel Gate
S1 2PR SHEFFIELD
イギリス

GPS:53.379081, -1.46742

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

BAR

非契約写真

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  1,171 件のレビュー

トリップアドバイザーの評価  3.8/5  2,171 件のレビュー

Happy hour offer

トリップアドバイザーの評価 5.0/5

886tortoise トリップアドバイザー認証口コミ

Visited for drinks, good offer at happy hour in the bar, nice venue and friendly staff, served by Holly, on a a cold January evening. Recommended

Thank you for your positive feedback regarding our happy hour offer and the service provided by our staff, especially Hollie. We are pleased to hear that you enjoyed the atmosphere of our venue during your visit. We look forward to welcoming you back soon. Karen Coy, Rooms Division Manager.

Exceptional Night Staff Made Us Feel Right at Home

トリップアドバイザーの評価 5.0/5

David Z トリップアドバイザー認証口コミ

Our late-night check-in was transformed into a warm welcome thanks to Angelo and Jerry on the night staff. Their friendly, professional, and genuinely helpful attitude was the perfect start to our stay. They handled everything with efficiency and a smile, making us feel immediately valued and at ease. It’s clear they take great pride in their work, and their positive energy is a true asset to the hotel. Thank you both for your outstanding hospitality!

Thank you for your kind words regarding your recent stay with us. We are delighted to hear that your late-night check-in was a pleasant experience, thanks to the exceptional service provided by Angelo and Jerry. Our team takes great pride in ensuring that our guests feel welcomed and valued, and it is wonderful to know that their efforts made a positive impact on your stay. Your feedback will surely motivate them to continue delivering outstanding hospitality. We look forward to welcoming you back to Novotel Sheffield Centre in the future. Karen Coy, Rooms Division Manager,

Dangerous Hotel

トリップアドバイザーの評価 1.0/5

Pretronas トリップアドバイザー認証口コミ

Terrible experience. I was given a room key for an occupied room. I returned to reception and was given no apology at all...I emailed Novotel and they just ignored me. I would not feel safe staying at this hotel in future.

One Night at Novotel Sheffield

トリップアドバイザーの評価 5.0/5

Chanel L トリップアドバイザー認証口コミ

I’ve stayed just one night here in Sheffield on a quick trip, and what could’ve been a scary moment turned into the best part of the stay. My friend lives with diabetes, and around midnight, her blood sugar took a sudden dip. We rushed to call reception, hearts racing, and were met by i believe his name is Angelo the night team – who didn’t even blink. The room itself was clean and quiet – exactly what we needed . We left feeling looked after, not just housed. Would 100% come back.

Thank you for sharing your experience at Novotel Sheffield Centre. I am pleased to learn that our night team, particularly Angelo, provided exceptional support during a critical moment for your friend. It is gratifying to know that our staff's prompt response made a positive impact on your stay. We take great pride in ensuring our guests feel cared for and comfortable. I am also glad to hear that you found your room to be clean and quiet, meeting your needs perfectly. We look forward to welcoming you back for another stay in the future. Best regards, Kind regards, Karen Coy, Rooms Division Manager,

Not great give it a miss !!

トリップアドバイザーの評価 2.0/5

emmar815 トリップアドバイザー認証口コミ

We booked as a late decision the day before I broke my own rules of not checking Trip advisor first !!! So 😂😂 We arrived into Sheffield and went straight to the hotel (11:30am) we parked in the secure car park, we were lucky enough to get a space. We went up into the hotel it’s very strange the pool and gym are downstairs but you have to go up into a lift or two flights of stairs to get to reception. The lady was polite and explained where the shops were and the attractions we had come to see. The hotel is really well located for the Christmas market the cathedral. That however is where the good things stop. We came back to the hotel at 2:10pm and the lady that was on the desk was rude and unhelpful he said we wouldn’t be able to check in until 3. That’s fine no issue HOWEVER while we sat in reception waiting for 3pm to come round several other people arrived and checked in and at2:45 2 families were called forward to check in but we were ignored !! At 3pm we went and checked in a lady served us she was pleasant. We were in room 535 and it was not great it looked like a budget hotel see pictures, their were places where the wall paper (1980’s woodchip)had come of and it had been painted over. The vent in the separate tiny toilet was hanging of and sharp. The sofa bed had a rip on the end that was sharp and dangerous we had to put a towel over it. The carpet was filthy. They had put a dog bed in for our dog but it was old and vile. The main bed was rock hard and we had to ask for more pillows as there were 2 !!!! The breakfast was average me and my daughter enjoyed it but my husband had the full breakfast and he said it was not great it was all at very different temperatures and the bacon was nearly cold, no fried eggs. The final thing that was not great when you go out the back way of the hotel to the shops theirs broken glass we did mention it to the staff but it was never swept up.

Thank you for taking the time to share your experience at Novotel Sheffield Centre. I sincerely apologize for the challenges you encountered during your stay. It is disheartening to hear about the issues you faced with the condition of the room and the check-in process, which could have been explained in a better way as rooms are allocated. Yours was not ready but other rooms allocated to other guests were ready as the previous guest had departed earlier. Your feedback regarding the cleanliness and maintenance of the room has been noted, and I assure you that the comfort and safety of our guests are of utmost importance to us. I am pleased to hear that our location was convenient for your visit, and that you found our staff to be polite. However, it is disappointing that your overall experience did not meet your expectations, particularly regarding the breakfast and the cleanliness of common areas. Please rest assured that your comments will be reviewed as we strive to enhance our services. Once again, thank you for your feedback. We hope to have the opportunity to welcome you back to provide a more positive experience in the future. Best regards, Karen Coy, Rooms Division Manager, Novotel Sheffield Centre

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,047 件のレビュー 9.2/10 ロケーション
  • 1,479 件のレビュー 5.3/10 客室
  • 1,077 件のレビュー 7.2/10 サービス
  • 29 件のレビュー 4.5/10 インターネット
  • 734 件のレビュー 5.6/10 快適さ
  • 563 件のレビュー 4.9/10 清潔さ
  • 552 件のレビュー 6.1/10 朝食
  • 467 件のレビュー 5.2/10 設備

Powered by Trustyou

周辺の他の施設

シェフィールドのすべてのホテル