ibis Sheffield City 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 423 件のレビュー

ibis Sheffield City - Image 1
ibis Sheffield City - Image 2
ibis Sheffield City - Image 3
ibis Sheffield City - Image 4
Shude Hill, S1 2AR SHEFFIELD, United Kingdom

説明

ホテルのその他の情報

  • City centre location within easy reach of local transport

  • Discounted parking at Q-Park Castlegate using code IHCG50 when you book advance at q-park.co.u

  • Free Wifi

  • Modern rooms with ensuite bathrooms

  • Relaxed bar and restaurant with great menu selection

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ホテル所在地

ibis Sheffield City

Shude Hill
S1 2AR SHEFFIELD
United Kingdom

GPS:53.383516, -1.462684

電話番号
ファックス +44 114 241 9610

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • レストラン
  • Wifi
  • 朝食
  • バー
  • 全館禁煙
建物付近
  • 駐車場

FOGGS

Feeling peckish. You do not have to leave the hotel: inspired by the spirit of global adventure, the menu at Foggs is loaded with everyone favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  423 件のレビュー

トリップアドバイザーの評価  4.0/5  912 件のレビュー

OK, just ok

トリップアドバイザーの評価 3.0/5

ClareDye トリップアドバイザー認証口コミ

The hotel itself is not bad, pretty basic and compact, but it was clean. My biggest issue was no air-conditioning, and on the sixth floor it was unbelievably hot. It was a very uncomfortable nights sleep because it was just too hot, saving grace was that you could at least open a window! It's a central location, so great for exploring, although is in a pretty rundown area so not entirely sure I'd feel safe exploring at night. But it all in all, it was an OK base for the weekend.

Thank you for taking the time to provide us with a review & feedback. We are pleased to hear the central location was ideal for your visit. We are sorry to hear the room was too warm during your stay. I hope we can welcome you back again in the future Kind regards

Not the best area to stay in.

トリップアドバイザーの評価 2.0/5

MrReviewer21 ビジネス - トリップアドバイザー認証口コミ

Hotel is in a rather rundown area of the city in my opinion. Check in was ok. Room was ok. View from room not so good. There was an issue with another guest that the staff tried to deal with the best they could but not ideal for other guests to learn about. Breakfast was not the best but not the worst. Bacon plenty of fat. No choice of how you would like your eggs done. Two other guests gave their room number for breakfast but were told nobody was in those rooms. Clearly there was. On the plus side the tea bags did enable a really nice cup of tea. Not a hotel I would go back to based on the breakfast and the surrounding area.

Thank you for your review & providing us with feedback. We will look to action your hotel specific comments Kind regards

Enjoyed our stay but a few things to note...

トリップアドバイザーの評価 3.0/5

Planetkimchi トリップアドバイザー認証口コミ

A mixed bag. Great location to explore Sheffield with a tram stop right next to the hotel. Q car park needs booking in advance for 50% off - they'll email you a discount code to use once you've booked your stay. The room was bright and clean and it was surprisingly quiet. Staff were nice. However, the width of the single beds and the quality of the pillow was laughable. Bring your own pillows if you're a UK resident and driving. Sad that early check-in is now part of the business model and even with a long history with Accor that they could see from my booking history, once a Gold member and my wife is Platinum - there was no chance of an early check-in on my current 'Classic Level'. Overall, not bad.

Thank you for your review & feedback. We are glad to hear the location & parking discount was ideal for your stay. We do replace pillows regularly. We have various pillows & guest also asking for less firm. Please always ask if you require an alternative. We hope we can welcome you again soon Kind regards

Poor Customer Service

トリップアドバイザーの評価 1.0/5

JECLL トリップアドバイザー認証口コミ

I booked a year in advance of my trip. Due to circumstances the booking went out of my mind and I was unable to make the trip. I was only reminded of my booking via a phone call the day after I was due to check in. I was aware of the terms of conditions that I would be charged the cost of one nights stay for a no show. I know it was my responsibility, but I was very disappointed the hotel did not have the courtesy to send me a reminder of my stay. My last contact with them being the confirmation of my booking a year ago. Doctor, dentist, hospital, other hotel chains where I have stayed and my line of work all send numerous reminders of appointments/bookings when they have been made at a shorter notice than a year in advance. For an established name like Ibis this seems unacceptable they do not send such reminders and shows how little they care for the customer. Not a chain I will be looking to use again or would recommend.

Thank you for providing us with feedback. As previously communicated, Accor as a company do send email reminders in advance of arrival. Kind regards

Extremely Happy

トリップアドバイザーの評価 5.0/5

4ThWaller トリップアドバイザー認証口コミ

When I arrived at this hotel the 2 staff behind the counter were having an important discussion but politely acknowledged me saying they wouldn't be a moment. However check in was not until 3pm but they let me leave my luggage in their storage area so I could go for a wander in the city. When I returned I was checked in promptly by the gentleman behind the desk and found I had a room on the top floor. However one minor mishap that happened was when I entered my room, a really bad odour hit my nose and then I noticed a wet patch on the carpet. I went back to the reception to report and the young lady (who had long black hair and wore glasses) was very efficient in coming up with me so I could show her in person what the problem was. She did sincerely apologise and thankfully there was an engineer in the building who would promptly get on with fixing it. As for me I got moved to another room and I completely forgot to ask for a desk fan as it was a warm day. So I went back down to reception and asked the same young lady for it who was extremely helpful in getting one organised for me. I even thanked her and complimented her helpfulness There is a good chance I will visit Sheffield again in the future, but if I do I will certainly stay here at this hotel because of how well organised the staff are when it comes to doing their job in keeping customers happy.

Many thanks for taking the time to provide us with feedback on your experience. I am sorry to hear there was a leak found in your room, but pleased to know the team addressed the matter promptly for you & changed your room. Thank you for taking the time to recognise members of the team, I will ensure the whole team are aware of your kind comments. We will look forward to welcoming you back again in the future Kind regards

との提携 TripAdvisor

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  • 161 件のレビュー 7.6/10 設備

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周辺の他の施設

Sheffieldのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。