Dear Sander, Thank you for sharing your feedback with us. We’re glad to hear that you had a comfortable stay and that our hotel was a convenient place to rest after your return from vacation. It’s great to know that you especially appreciated the accommodation, cleanliness, Wi-Fi, value for money, and our sustainability efforts. We also appreciate your feedback on the other aspects of your stay, as it helps us continue improving. We hope to welcome you back again, hopefully for a longer stay next time. Warm regards, Oktay Front Desk Manager Team Ibis Styles

Dear Reggie, Thank you for taking the time to share your feedback with us. We’re pleased to hear that you found our hotel a convenient choice before your morning flight and that you had a positive stay overall. We also understand your comment regarding the shuttle. As the service connects three ibis hotels near Schiphol, it can become quite crowded during busy periods and includes additional stops along the route. We’re also glad that we were able to assist with your earlier reservation following the loss of your mother. Thank you again for your feedback. We hope to welcome you back again in the future. Warm regards, Oktay Front Desk Manager Team Ibis Styles

Dear Jan, Thank you for taking the time to share such detailed feedback with us, and especially for your continued loyalty over the years. We’re pleased to hear that you were once again satisfied with the room, cleanliness, and the friendliness of our team. We’re very sorry, however, about your dinner experience. Being served cold chicken satay, followed by reheating attempts that still did not resolve the issue, is clearly not the standard we expect. We fully understand your point that a freshly prepared replacement should have been offered without you needing to insist on it. Your comments will be shared directly with the restaurant team for review. We also appreciate your feedback regarding the unstable WiFi connection and language availability within the team. Thank you again for your honest and constructive comments. We truly value feedback from returning guests and hope to provide you with a better restaurant experience on your next stay. Warm regards, Oktay Front Desk Manager Team Ibis Styles

Dear Eric, Thank you very much for sharing your feedback with us. We’re pleased to hear that you received a friendly welcome, enjoyed the room, and appreciated the service from our reception team. We’re sorry, however, to hear that some dirt was still visible in the corners of the room. Your comment will be shared with our housekeeping team so that greater attention can be given to these details. Thank you again for your kind and constructive feedback. We hope to welcome you back again in the future. Warm regards, Oktay Front Desk Manager Team Ibis Styles

Dear Hetty, Thank you for taking the time to share your feedback with us. We’re pleased to hear that our location worked well after your late arrival at Schiphol and that you were satisfied with your stay overall. Thank you again for your comments. We hope to welcome you back again in the future. Warm regards, Oktay Front Desk Manager Team Ibis Styles

Dear Saskia, Thank you for taking the time to share your feedback with us. We’re pleased to hear that you found the room neat and well maintained, and especially that you enjoyed how quiet it was during your stay. We also appreciate your positive comments regarding our sustainability efforts and the use of refillable product dispensers instead of single-use items. Thank you again for your feedback. We hope to welcome you back again in the future. Warm regards, Oktay Front Desk Manager Team Ibis Styles

Dear Henny, Thank you so much for your wonderful feedback. We’re delighted to hear that you enjoyed the hotel, found the room fantastic, and especially appreciated the warm welcome from our team. It’s great to know that you felt comfortable and well looked after throughout your stay. Thank you again for your kind comments. We hope to welcome you back again soon. Warm regards, Oktay Front Desk Manager Team Ibis Styles

Dear Maria, Thank you very much for sharing your feedback with us. We’re delighted to hear that you had such a pleasant stay and especially appreciated the fast and friendly check-in, the spacious room, and the comfortable bed. It’s also great to know that our team was helpful throughout your stay and that the overall experience met your expectations. Thank you again for your kind comments. We hope to welcome you back again in the future. Warm regards, Oktay Front Desk Manager Team Ibis Styles

Dear Marie-Jose, Thank you for taking the time to share your feedback with us. We’re sorry to hear that the shuttle schedule caused such inconvenience and resulted in additional taxi costs. The complimentary shuttle operates according to a fixed timetable and does not run continuously throughout the night, so we understand how frustrating this must have been when arriving after midnight. Regarding communication at reception, our team includes both Dutch-speaking and international colleagues. Depending on the shift, however, a Dutch-speaking colleague may not always be present. We also appreciate your point that more proactive information and advice during check-in would have improved the overall experience. Thank you again for your honest feedback. Your comments regarding hospitality, communication, and the arrival experience are valuable to us. Warm regards, Oktay Front Desk Manager Team Ibis Styles

Dear Ruud, Thank you very much for your continued trust and for sharing your feedback with us. We’re pleased to hear that you regularly choose to stay with us before your morning flights from Schiphol and that you appreciate the value for money and the food. We also value your comments regarding the bathroom and WiFi speed. Feedback like this helps us identify where improvements can make the overall stay even better. Thank you again for choosing us repeatedly. We look forward to welcoming you back on your next trip. Warm regards, Oktay Front Desk Manager Team Ibis Styles

Dear Margreet, Thank you very much for sharing your feedback with us. We’re delighted to hear that you and your family had a comfortable stay and appreciated the friendly service from our team, the quiet surroundings, comfortable beds, and overall value. It’s also great to know that you noticed and appreciated our sustainability efforts regarding water and linen use. Thank you again for your kind comments. We hope to welcome you back again in the future. Warm regards, Oktay Front Desk Manager Team Ibis Styles

Dear Guest, Thank you so much for your kind feedback. We’re very happy to hear that you and your family enjoyed a clean and comfortable stay, and that you appreciated the service from our team. Thank you again for sharing your experience. We hope to welcome you back again soon. Warm regards, Oktay Front Desk Manager Team Ibis Styles

Dear Albert, Thank you for taking the time to share your feedback with us. We’re pleased to hear that you enjoyed the rooms, our location close to Schiphol, and your overall stay. We also appreciate your comments regarding the shuttle information. We understand how important clear and accurate departure times are, especially when planning airport transfers, and we will review how this information is presented and communicated to guests. Thank you again for bringing this to our attention. We hope to welcome you back again in the future. Warm regards, Oktay Front Desk Manager Team Ibis Styles

Dear Ilona, Thank you for taking the time to share your feedback with us. We’re pleased to hear that you had a comfortable stay and enjoyed our location, breakfast, cleanliness, and the service from our team. We also appreciate your comment regarding the WiFi speed. Reliable connectivity is important, and your feedback helps us identify areas where improvements may be needed. Thank you again for your kind comments. We hope to welcome you back again in the future. Warm regards, Oktay Front Desk Manager Team Ibis Styles

Dear Sonja, Thank you for taking the time to share your feedback with us. We’re pleased to hear that you had a comfortable stay and found our location and transfer service convenient for an early flight. It’s great to know that the overall experience suited your travel plans well. Thank you again for your comments. We hope to welcome you back again in the future. Warm regards, Oktay Front Desk Manager Team Ibis Styles

Dear Marion, Thank you for taking the time to share your feedback with us. We’re pleased to hear that you found our team friendly and that the hotel facilities met your expectations. We’re sorry, however, that noise from the surrounding rooms affected your stay, especially to the point that closing doors could be felt from your bed. We understand how disruptive this can be when trying to rest. Thank you again for your honest feedback. We hope to have the opportunity to welcome you back for a more comfortable stay in the future. Warm regards, Oktay Front Desk Manager Team Ibis Styles

Dear Jacqueline, Thank you very much for sharing your feedback with us. We’re pleased to hear that you had a great stay and that our complimentary shuttle service was a valuable part of your visit 😊 It’s also nice to know that you were satisfied with the accommodation, cleanliness, our team, and the overall experience. Thank you again for your kind comments. We hope to welcome you back again in the future. Warm regards, Oktay Front Desk Manager Team Ibis Styles

Dear Xavier, Thank you for taking the time to share your feedback with us. We’re very pleased to hear that you had a comfortable overnight stay and especially appreciated the quiet room and comfortable bed 😊 It’s also great to know that your arrival, accommodation, cleanliness, WiFi, our team, and overall value all contributed positively to your experience. Thank you again for your kind comments. We hope to welcome you back again on a future stay near Schiphol. Warm regards, Oktay Front Desk Manager Team Ibis Styles

Dear Karien, Thank you so much for sharing your feedback with us. We’re delighted to hear that you had a great stay and especially appreciated the friendliness of our team, the comfortable beds, and the design of the rooms 😊 It’s wonderful to know that you enjoyed your overall experience and found good value during your stay. Thank you again for your kind words. We hope to welcome you back again soon. Warm regards, Oktay Front Desk Manager Team Ibis Styles