ibis Styles Amsterdam Airport 3 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.3/5 608 beoordelingen

ibis Styles Amsterdam Airport - Image 1
ibis Styles Amsterdam Airport - Image 2
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Omschrijving

Extras van het hotel

  • Gratis shuttle naar de luchthaven

  • Skymaster restaurant & bar

  • Dicht bij het centrum van Amsterdam

  • Privéparkeerplaats

  • Privéparkeerplaats en Park, Sleep & Fly-arrangementen

Onze accommodaties

Hotel locatie

ibis Styles Amsterdam Airport

Piet Guilonardweg 3
1117 EE SCHIPHOL
Nederland

Gps:52.3057033, 4.8062021

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Huisdieren niet toegestaan
  • Pendeldienst
  • Restaurant
  • Rolstoeltoegankelijk
  • Wifi
  • Airconditioning
  • Ontbijt
  • 100% niet-roken accommodatie

SKYMASTER BAR AND RESTAURANT

Onze Skymaster Restaurant serveert een uitgebreide selectie internationale en lokale gerechten. Of u nu op zoek bent naar een snel hapje, een gezonde keus of een uitgebreide maaltijd, ons personeel heet u van harte welkom.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.3/5  608 beoordelingen

Avis-klantbeoordeling 3.5/5

Inge V. B. Alleen - ALL bevestigde berichten

Nette kamer en midden in de nacht gratis shuttle naar de luchthaven, top. Alleen waren de ramen niet winddicht en flink aan het fluiten.

Dear Inge, Thank you for sharing your feedback with us! 😊 We’re glad to hear that you appreciated the clean room and our free night shuttle service—it’s great to know it made your journey easier. At the same time, we sincerely apologize for the issue with the windows. This is certainly not the experience we want to provide, and your comments have been shared with our maintenance team to address this properly. We’re happy to see that you would still recommend us and that you had a positive experience with our team. We truly appreciate your feedback and hope to welcome you back for an even more comfortable stay ✨ Kind wishes, Team Ibis Styles

Avis-klantbeoordeling 4.0/5

Philippe D. M. Gezinnen - ALL bevestigde berichten

Jammer dat D. ontbijtzak die we om 3u50 kregen niet veel soeps was; we betaalden 2 volwaardige ontbijten, in D. hoop meer te krijgen...

Dear Philippe, Thank you very much for taking the time to share your feedback following your recent stay with us. We are pleased to read that you appreciated the cleanliness, your arrival experience, and the booking process. At the same time, we are sorry to hear that the breakfast arrangement did not meet your expectations. We understand your disappointment, and we sincerely regret that the breakfast box provided early in the morning did not feel equivalent to a full breakfast. While offering a full buffet at such early hours can be challenging, we absolutely agree that the alternative should still feel satisfying and well-considered. We truly value your feedback, as it helps us improve our services and better meet our guests’ expectations. We hope to have the opportunity to welcome you again and provide you with a more enjoyable experience. Kind regards, Team Ibis Styles

Avis-klantbeoordeling 3.0/5

Thomas L. Zaken - ALL bevestigde berichten

Kamer stink naar riool. Receptie gaf aan dat meerdere kamers daar last van hadden. Er werd geen oplossing geboden.

Dear Thomas, Thank you for taking the time to share your feedback. We are truly sorry to read about your experience with the unpleasant smell in your room. This is certainly not the standard we aim to provide, and we fully understand how uncomfortable and disappointing this must have been—especially during a business stay. We are particularly concerned to hear that no suitable solution was offered at the time. Please accept our sincere apologies for this, as our team should always strive to find an immediate alternative, such as offering a room change or another appropriate resolution. Your comments regarding the sewer smell have been shared with our technical team as a matter of priority, and we are actively working to resolve this issue to prevent it from affecting future stays. We do appreciate your positive notes on cleanliness and value for money, but we regret that your overall experience did not meet expectations. Thank you again for your honest feedback, as it helps us improve. We hope to have the opportunity to restore your trust during a future visit. Kind wishes, Team Ibis Styles

Avis-klantbeoordeling 1.5/5

Ray H. Zaken - ALL bevestigde berichten

Er waren geen handdoeken op de kamer, daar kwamen ‘s morgens vroeg achter, heb de receptie gebeld voor handdoeken, die zouden ze gelijk gaan regelen, na 20 min toch maar gaan douchen en met lakens afgedroogd, na ruim een half uur stond er iemand nat handdoeken, maar toen was het al te laat….

Dear Ray, Thank you for taking the time to share your detailed feedback with us. We are truly sorry to read about your experience, especially regarding the missing towels in your room. This is certainly not the standard we aim to provide, and we completely understand how frustrating it must have been to wait and ultimately not receive them in time. Please accept our sincere apologies for this inconvenience. We also regret that the follow-up from our team did not meet expectations. While we are glad to hear that your check-in experience was pleasant, it is clear that the service afterwards fell short. Your comments about the responsiveness, communication, and overall handling of the situation have been taken very seriously and will be addressed with the team. In addition, we appreciate your feedback regarding the WiFi, bar experience, and recognition as an ALL member. These are important aspects of the guest journey, and we are sorry that they did not meet your expectations during this stay. Please be assured that situations like the one you described with the towels are not intentional and do not reflect our sustainability efforts. We always aim to ensure that all essential amenities are properly prepared before arrival. We truly regret that your stay did not meet the level of service you expected from us, and we hope we may have the opportunity to restore your confidence in a future visit. Kind wishes, Team Ibis Styles

Avis-klantbeoordeling 2.0/5

Toeki T. Stellen - ALL bevestigde berichten

Na het inchecken kregen we de sleutel van kamer 110. Bij binnenkomst rook de kamer sterk naar rioollucht. We zijn direct teruggegaan naar de receptie en hebben dit gemeld aan de aardige en behulpzame receptioniste (Isis). Zij heeft vervolgens een andere kamer voor ons geregeld. De volgende dag wilden we gebruikmaken van het toilet, maar dat bleek niet te werken. We hebben dit opnieuw gemeld bij de receptie. De receptionist is persoonlijk komen kijken en constateerde dat het toilet inderdaad defect was. Zijn oplossing was dat we het toilet van de gym konden gebruiken wanneer we naar de wc moesten. Dat vind ik echt onacceptabel. Wij wensen een compensatie.

Dear Toeki, Thank you for taking the time to share your detailed feedback. We are truly sorry for the issues you experienced during your stay. We completely understand that encountering a room with a strong odor and then a defective toilet is unacceptable, and it certainly fell short of the standard we aim to provide. 😔 We are very glad that our receptionist Isis was able to assist you promptly and arrange another room, and we appreciate your kind words about her—she will be recognized for her excellent service. At the same time, we fully acknowledge that the solution regarding the gym toilet was not acceptable, and we sincerely apologize for the inconvenience it caused. Your feedback has been shared with our team so we can address these issues immediately and work on improving our rooms and facilities. We truly value your comments and hope we will have the opportunity to welcome you again, providing the experience you expected and deserve. Kind wishes, Team Ibis Styles

Andere internetgebruikers beoordelen ons hotel

  • 1.226 beoordelingen 7.8/10 Locatie
  • 1.656 beoordelingen 7.1/10 Kamer
  • 1.482 beoordelingen 7.7/10 Service
  • 27 beoordelingen 6.8/10 Wifi
  • 818 beoordelingen 7.6/10 Comfort
  • 718 beoordelingen 7.6/10 Netheid
  • 562 beoordelingen 7.3/10 Goede prijs-kwaliteitsverhouding
  • 512 beoordelingen 7.2/10 Ontbijt

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