ノボテル サンティアゴ ラスコンデス

ノボテル サンティアゴ ラスコンデス

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 1,144 件のレビュー

地図で見る

ホテルのその他の情報

  • お身体の不自由なお客さまのためのバリアフリー設備

  • 屋外プール

  • スキーリゾートへの送迎

  • 企業イベント向けのルームサービス

  • 設備の充実したジム

ALLSAFE認証ホテル

ホテル所在地

ノボテル サンティアゴ ラスコンデス

Av Alonso de Cordova 5199, Las Condes
7560873 サンティアゴ
チリ

GPS:-33.406674, -70.576273

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

概要
敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子利用可能なホテル
  • 快適なご滞在
  • エアコン
  • Wifi
  • 朝食
  • 会議室

NUNA Restaurant

居心地が良くて洗練されたレストラン「ブラヴォ」では、プールと庭園を眺めながら、アメリカンブレックファーストをお召し上がりいただけます。国際色豊かな料理やチリ料理を取り揃えており、ベジタリアンのお客様やお子様向けのメニューもございます。6 時 30 分から 23 時 30 分まで営業しております。

当ホテルの客室

広々としたコネクティングルームは、サンティアゴで慌ただしい 1 日を過ごした後の休息に最適です。また、全室にデスクと WiFi を完備しておりますので、お仕事のために出かける必要もありません。 コネクティングルームやお身体の不自由なお客さま向けのバリアフリールームも、ご要望に応じてご用意いたします。全室に低刺激性の寝具、拡大鏡(バスルーム内)、衛生用品、ヘアドライヤーを完備しています。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  1,144 件のレビュー

トリップアドバイザーの評価  4.5/5  3,498 件のレビュー

Excellent location and very comfortable

トリップアドバイザーの評価 5.0/5

Trip53449 ビジネス - トリップアドバイザー認証口コミ

The hotel is located in a prime are of Santiago. The rooms are large and very comfortable with an impressive view to Los Andes. The staff is very friendly and helpful. Easy check in and check out. Good breakfast.

Not what we excepted

トリップアドバイザーの評価 1.0/5

andrea a Couples - トリップアドバイザー認証口コミ

We didn't get the housekeeping service in all our stay. We have the "cleaning room" doorhanger hanging in our door, and nothing. We had to request for fresh new towels severals times (more than 7) and nothing.. We had to go down to get them. No new soap, no new shampoo or conditioner. We request room service the first day we arrived, the empty dishes stay outside in the aisle for more than 8hrs. And when we arrived, the front office lady that recieved us, was cero gentle. She could help us solve our problemas. She only wanted to charge us in Pesos Chilenos PLUS adding the TAX, because her POS couldnt recognize our card.

Wonderful staff, Good service and location

トリップアドバイザーの評価 4.0/5

Leonandardi ビジネス - トリップアドバイザー認証口コミ

Stayed in this hotel for nearly 3 months for my business trip because it is just 3 minutes walk from the office. The hotel really has a very good location for business travellers in Las Condes. However, its in-room facilities are not that up to date and the AC is really old and loud. The twin bed room actually has two queen size beds, which is a surprise if you are gonna share the room with someone else. The breakfast is OK but you also see they serve the same things over these three months. The staff are really friendly and helpful, especially those in the front desk. Julia is so patient, helpful and thoughtful. She speaks very good English and has helped me out many times with my billing, payment or invoice issues. Her kind help and perfect service has made my stay even happier and more enjoyable. I would love to stay in hotel again when I go to Santiago next time. Meanwhile, the hotel still has some space for improvement in its facilities and breakfast choices. Hope to see your progress next time.

Dear guest, We appreciate your kind comments, as well as the time you took to share them with us. For us it is very important to receive this type of feedback, because it allows us to know the vision of our guests, and to know the points where they believe we should improve our service. I will like you to know that this year our hotel will begin a renovation process, which will lead us to offer a totally renewed product and more according to the current times. On the other hand, thank you for recognize Julia's effort to make your stay the best experience. She will be very happy to read your words. We hope you can return to the future to witness these modifications. Best regards. Miguel Díaz Encargado de Calidad Novotel Santiago Las Condes

2 jours à Novotel Santiago

トリップアドバイザーの評価 5.0/5

Jean-Philippe B ファミリー - トリップアドバイザー認証口コミ

Beautiful place to stay, calm, cleanliness and the staff wa steamy professional. Beautiful room, great pool, great service. People really friendly and professional. All the services you need are available

Dear Jean-Philippe, We appreciate the time you have taken to share with us your insight of your visit to Novotel Santiago Las Condes. We are pleased to know that you had a pleasant experience. We hope that in future visits to Santiago, Novotel Santiago Las Condes be your choice. Best regards. Miguel Díaz Encargado de Calidad Novotel Santiago Las Condes

Clean Hotel, very friendly staff - old and worn out furniture in the rooms

トリップアドバイザーの評価 4.0/5

n23mj ファミリー - トリップアドバイザー認証口コミ

The hotel is very clean, lobby and breakfast room nicely decorated. Staff is polite and friendly, good service Breakfast is very good, a lot of things to choose from, nothing missing The pool area is nice with sun chairs and a small house so kids can play The rooms are not good. Furniture is worn out and really old, the hotel needs to invest in renovating the rooms urgently. Only good thing: the beds have been comfortable

Dear guest, Thank you for your kind comments and for the time invested to do it. For us is very important to get this kind of feedback, because it allow us to know our guest's vision and to know which points they believe we should improve. I will like you to know that our hotel will start a renovation process this year. This will lead us to offer a new and fresh product, more accord to this new era. We really hope that you can return in the near future, to see all this changes. Best regards, Miguel Díaz Encargado de Calidad Novotel Santiago Las Condes

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 428 件のレビュー 9.4/10 ロケーション
  • 758 件のレビュー 7.1/10 客室
  • 840 件のレビュー 7.2/10 サービス
  • 19 件のレビュー 5.7/10 インターネット
  • 474 件のレビュー 7.7/10 朝食
  • 360 件のレビュー 6.7/10 快適さ
  • 332 件のレビュー 3.9/10 料理
  • 238 件のレビュー 7.1/10 清潔さ

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