ノボテルサンティアゴビタクラ

ノボテルサンティアゴビタクラ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 1,233 件のレビュー

地図で見る

ホテルのその他の情報

  • ペットご同伴いただけます。ペットの同伴可能

  • ヴィタキューラ地区にあるレストラン、ディスコ & ショッピングセンターに近接しています

  • エスパシオリエスコ、カサピエドラ、国連、食糧農業機関(FAO)まで数分です。

  • 温水プールとジャグジーを無料でご利用いただけます。フィットネスセンターは24時間ご利用いただけます。

  • 高速Wi-Fiを完備しています。

このホテルはPlanet 21に参加しており、ホスピタリティ向上のために活動しています。

ALLSAFE認証ホテル

ホテル所在地

ノボテルサンティアゴビタクラ

Av. Américo Vespucio Norte 1630, Vitacura
7630340 サンティアゴ(チリ)
チリ

GPS:-33.399555, -70.587833

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

概要
敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子利用可能なホテル
  • 快適なご滞在
  • エアコン
  • Wifi
  • 朝食
  • バー
  • 会議室

RESTAURANT 365

Choose where you want to eat: the restaurant, terrace, bar or any time of the day in your room. Enjoy modern simplicity and functionality in the 365 restaurant, which offers both regional and international cuisine 24 hours a day, 365 days a year.

当ホテルの客室

広々としたスペースとモダンなデザイン、柔軟性の高いノボテルの客室は、お客様の真の生活空間として、あらゆるニーズに対応いたします。 ノボテル サンティアゴ ヴィタクラにとって、おもてなしとは、当ホテルのあらゆる場所をリラックスできる空間とすることです。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  1,233 件のレビュー

トリップアドバイザーの評価  4.0/5  1,143 件のレビュー

Breakfast is ok other outdated

トリップアドバイザーの評価 1.0/5

F5123EUphilg ビジネス - トリップアドバイザー認証口コミ

This hotel is a bit disappointing. I am a fan of Novotel but the rooms and service are below average. The hotel is missing the novotel experience. No desk to work at in the room, no extra’s like lotions.. the fitness area is poor.. The water pressure of the show is low, water temperature is unstable.. I was unlucky that I had a continuous noise in my room sounding like a overhyped washing machine and this never stops.. ask to do something about it nobody can helps..

Dear guest, Thanks for giving us such a valuable feedback. It will help us to find those important points where we need to set our focus in order to provide better future experiences for you and all our other guests. I am very sorry to hear that the attention of our team and some of the services that Novotel Santiago Vitacura offers did not meet your expectations and needs. We really hope to see you again in Novotel Vitacura in the near future. Regards, Katherine Baeza Deputy Manager

Great for Short Stay

トリップアドバイザーの評価 4.0/5

funinhotthottsun Couples - トリップアドバイザー認証口コミ

we stayed here on our way to travel chile and one night on the way to fly home. it was a decent hotel. the first time we stayed we were on floor 4 and the rooms were very loud and outdated, this time we have stayed onthe 7th floor and the rooms are updated and the hallways are very modern. the included breakfast is really good as well. friendly helpful staff and a great pool area to hang out in also close to many ammenitities to get room supplies

Dear guest, Thank you for taking the time to answer this survey. We are pleased to know that, in general terms, your stay was pleasant. We hope you visit us again, we will be happy to welcome you. Have a great day, Katherine Baeza Deputy Manager

Everything was perfect

トリップアドバイザーの評価 5.0/5

fcosialls ビジネス - トリップアドバイザー認証口コミ

Fantastic location, staff really helpfull, spacious and clean rooms. Fantastic breakfast, if I had to go back to a hotel I would choose Novotel Vitacura again. All the staff are very friendly, especially the reception.

Dear fcosialls, Greetings from Santiago, We very much appreciate your comments regarding your stay at Novotel Santiago Vitacura. It is always a pleasure to receive positive feedback. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carla

Old and low standards

トリップアドバイザーの評価 2.0/5

Rasmus P Friends getaway - トリップアドバイザー認証口コミ

Stayed here 3 nights in November 2019 in a standard room. Had booked 2 rooms as I was staying here with some friends. The hotel was able to accommodate us with rooms next to each other. Unfortunately, the hotel was being renovated, without a notice about this being posted on the hotel website nor was an email sent out to us prior to our stay to inform us of this. This meant that on 2 mornings we woke up to a lot of noise, which I think is unacceptable. The noise would keep going until later afternoon. I requested a room chance due to the noise, but the new room wasn't any better in this regard. Breakfast was disappointing with low quality and a limited spread. The orange juice was not orange juice. As a non-native English speaker, I am not sure what to call it, but it is one of those orange flavored concentrates that you can buy and mix with water. So it wasn't even orange juice from concentrate, but an orange flavored beverage made from concentrate. I have never seen this in a 4+ star hotel. At an Ibis, yes, but at a Novotel branded hotel, no. The gym was very basic and I would say that it wasn't even adequate for a short stay. A positive note is that in the wellness area they have 3 saunas at different temperatures and a steam room, which is also why I am not giving the hotel a 1-star review. Overall a quite run down hotel which I would not recommend.

Great service, good location (close to shops)

トリップアドバイザーの評価 4.0/5

peter3764 Couples - トリップアドバイザー認証口コミ

We entered the Novotel when Corona lockdown was just in progress. We got a nice large room, large enough to stay for some hours. Got a second relaxing chair to make ourselves comfortable. We had 2 different bookings, due to the situation Staff made it possible to stay in the room. Still got the multiple drinking vouchers! Breakfast was delivered in the room. Excellent breakfast, a mini buffet on a tray. Very well done. The hotel is very close to an upscale supermarket where we bought our drinks, snacks and so on. Also very close to the upscale high street and shopping mall. Too bad for us all shops were closed due to Corona.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 364 件のレビュー 8.5/10 ロケーション
  • 779 件のレビュー 5.5/10 客室
  • 784 件のレビュー 8/10 サービス
  • 20 件のレビュー 8.6/10 インターネット
  • 265 件のレビュー 7.9/10 朝食
  • 245 件のレビュー 5.7/10 清潔さ
  • 83 件のレビュー 7.4/10 プール
  • 22 件のレビュー 8.5/10 バー&飲料

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