プルマンサンティアゴビタクラ 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 942 件のレビュー

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Av Vitacura 3201 Vitacura, 7630578 サンティアゴ, チリ

説明

ホテルのその他の情報

  • お身体の不自由なお客様に対応した設備

  • 24 時間対応のコンシェルジュサービス

  • 無料の駐車場

  • ジムとレンタサイクル

  • 屋外テラス

当ホテルの客室

ホテル所在地

プルマンサンティアゴビタクラ

Av Vitacura 3201 Vitacura
7630578 サンティアゴ
チリ

GPS:-33.407496, -70.598381

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙

Ofelia Gastrobar

ガストロノミーとワインのOfelia Gastrobarでは、地中海料理、世界のタパス、特製カクテル、斬新な料理を豊富に取り揃えております。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  942 件のレビュー

トリップアドバイザーの評価  4.5/5  2,905 件のレビュー

2024エクセレンス認証

Special experience

トリップアドバイザーの評価 5.0/5

Igor Q トリップアドバイザー認証口コミ

This hotel is truly exceptional, offering comfort that's hard to beat. The rooms are not only spacious and beautifully designed but also come with top-notch amenities that ensure a relaxing stay. The staff is incredibly welcoming and attentive, always going out of their way to make sure guests feel at home. What really sets this hotel apart, however, is its fantastic location. Situated in a prime spot, it's within walking distance of major attractions, restaurants, and shops, making it the perfect base for exploring the city. Highly recommended for both leisure and business travelers!

Dear Igor, We appreciate the time you have taken to answer our satisfaction survey. We are pleased to know you had a special experience staying at our hotel, and you liked our location, our rooms and you also received a welcoming and attentive service from our team. We are happy to know you will highly recommend us. We expect to host you again and offer you a stay that exceeds your expectations. Receive our warmest greetings. Sincerely, Rebeca Lara Customer Service PULLMAN SANTIAGO VITACURA

Great, but time to modernize the TV Sets

トリップアドバイザーの評価 5.0/5

AlexPira トリップアドバイザー認証口コミ

My second stay and hotel continues to be a real gem both in terms of localization and comfort. Only drawback is that TV sets are starting to show their age (still analogic) and should be replaced, as the current ones doesn't allow screen mirroring or access to apps such Netflix and YouTube....

Dear Alex, We appreciate the time you have taken to answer our satisfaction survey. We are pleased to know that you like our hotel's location and comfort. We will share your comments about the TV with our team, so they can take it in consideration. We hope to host you again and offer you a stay that exceeds your expectations. Receive our warmest greetings. Sincerely, Rebeca Lara Customer Service PULLMAN SANTIAGO VITACURA

Always a Peaceful and Relaxing Experience at Pullman

トリップアドバイザーの評価 5.0/5

tweissmann11 トリップアドバイザー認証口コミ

I have had the opportunity to visit Pullman Hotel Vitacura for business on several occasions over the past couple of years. I always check in as a visitor when I come as a mobile spa to deliver four hands massages to my frequent clients who call me when they visit town. The hotel staff is always attentive and helpful. The regular rooms are spacious enough to set up the massage table and perform the session quietly and peacefully. The suites are delightful for enjoying an in-room massage. Conveniently located just 15 minutes from my studio, I highly recommend this hotel.

Dear Tamara, We appreciate the time you have taken to answer our satisfaction survey. We are pleased to read that you are a frequent host and you will highly recommend our hotel. Thank you for your kind comments, we will share them with all our team. We hope to host you again and offer you a stay that exceeds your expectations. Receive our warmest greetings. Sincerely, Rebeca Lara Welcomer PULLMAN SANTIAGO VITACURA

Room Facilities - No tea and coffee facilities

トリップアドバイザーの評価 3.0/5

heather l トリップアドバイザー認証口コミ

Stayed twice at the Pullman Vitacura this March. The hotel is clean and offers a good breakfast. However it is not centrally located. It has a very small cold swimming pool. There were no tea or coffee room facilities available I the room for our first visit however when we returned to the hotel with our tour a few days later that room did have a tea/coffee maker.

Dear Heather, We appreciate you answering our satisfaction survey and your valuable comments. We are glad you enjoyed breakfast at our restaurant. Nevertheless, we are deeply sorry our location did not suited your needs and the pool temperature was too cold for you. Unfortunately, not all of our rooms have a coffee machine or a kettle, it depends of the room category you reserve. We will share your comments with all our staff. We deeply appreciate the valuable feedback you have provided us, as it allows us to offer our guests a great experience and a high quality service. We expect to see you again very soon to offer you a stay that exceeds your expectations. Receive our warmest greetings. Sincerely, Team Pullman Vitacura

Met expectations

トリップアドバイザーの評価 5.0/5

Dave H Couples - トリップアドバイザー認証口コミ

We stayed here for 4 nights while on our first vacation to Santiago. The hotel was clean and quiet. The beds/pillows were comfortable. Easy walking or Uber to several nice restaurants. The staff was very helpful and we would especially like to praise Hector for his excellent guidance during our stay. The outside courtyard was small put a pleasant place to sit and drink wine in the evening. The pool was too cold for us but we sat and soaked up the sun anyways(snowing back home). The breakfast was tasty and varied everyday we were there. We ate appetizers in the hotel restaurant one night and they were good. Not everyone spoke English but they were patient and gracious to us. Few minor complaints but no big deal(maybe we are spoiled). No wash cloths, no stopper for sink, no coffee machine or ice bucket, room could only be cooled with room key. Again, no big deal to any of these complaints. All in all a very nice hotel

Dear Dave, We appreciate the time you have taken to answer our satisfaction survey and also your valuable comments. We are glad our hotel met your expectations and you had a good experience during your stay with us. Thank you for the positive rating you have given us on this platform, we will share it with our team. We deeply appreciate your valuable feedback, as it allows us to offer our guests a great experience and a high quality service. We hope to host you again at our hotel and offer you a stay that exceeds your expectations. Receive our warmest greetings. Sincerely, Team Pullman Vitacura

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 587 件のレビュー 7.5/10 客室
  • 720 件のレビュー 7.9/10 サービス
  • 13 件のレビュー 6.5/10 インターネット
  • 367 件のレビュー 8.1/10 朝食
  • 266 件のレビュー 7.8/10 快適さ
  • 187 件のレビュー 6.8/10 清潔さ
  • 135 件のレビュー 8.5/10 雰囲気

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