プルマンサンティアゴビタクラ

プルマンサンティアゴビタクラ

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 994 件のレビュー

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  • お身体の不自由なお客様に対応した設備

  • 24 時間対応のコンシェルジュサービス

  • 無料の駐車場

  • ジムとレンタサイクル

  • 屋外テラス

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ホテル所在地

プルマンサンティアゴビタクラ

Av Vitacura 3201 Vitacura
7630578 サンティアゴ
チリ

GPS:-33.407496, -70.598381

電話番号 +56 2 2944 7800

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概要
敷地内
  • プール
  • 駐車場
  • シャトル
  • 車椅子利用可能なホテル
  • 快適なご滞在
  • エアコン
  • Wifi
  • 朝食
  • 会議室

朝食

当ホテルの客室

プルマンサンティアゴヴィタキューラは、キングサイズまたはクイーンサイズのベッド、エアコン、ワークデスク、防音対策を備えた快適でモダンな客室をご用意しています。コネクティングルームのオプションもございます。 バリアフリーのシャワー、サポートバー付きトイレ。シティビューまたはロスレオネスゴルフ場の眺めをお楽しみいただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  994 件のレビュー

トリップアドバイザーの評価  4.5/5  2,840 件のレビュー

Wonderful stay…

トリップアドバイザーの評価 5.0/5

phantom12345 ファミリー - トリップアドバイザー認証口コミ

Comfortable bed and quiet, top priorities. Good location, 15 min walk to subway. Great restaurant with excellent, well priced food. Friendly, helpful staff. Stand outs were Sebastian in the dining room and Jose at the front desk. I stayed here 5 nights and can recommend!

Dear, We very much appreciate your comments regarding your stay at the Pullman Santiago Vitacura. It is always a pleasure to receive positive feedback. I will share your comments with our Front Desk and Dining room team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ignacio A. Latorre Guest Relations

Very enjoyable visit !

トリップアドバイザーの評価 5.0/5

Alex_Maureira_com ビジネス - トリップアドバイザー認証口コミ

The staff is super friendly! Specially in the area of reception Mabel ,Francisca they are super efficient! Catalina in the restaurant is so welcoming! I felt always at home ! I loved in breakfast have the chance to have good coffee and “ Marrquetas “ !

Dear Alex, We very much appreciate your comments regarding your stay at the Pullman Santiago Vitacura. It is always a pleasure to receive positive feedback. I will share your comments with our recepction team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ignacio A. Latorre Guest Relations

Well located and overall friendly staff, but missing basic services

トリップアドバイザーの評価 3.0/5

prchan ビジネス - トリップアドバイザー認証口コミ

I have been staying in this hotel for more than 4 months (low and peak season) and noticed several gaps in service. Even after complaining to the hotel manager, issues continued. Basic amenities are not being fulfilled by housekeeping: in each reservation they lack something in the room - minibar not stocked, glasses not available and even towels not being replaced. During a 1 week stay you will have to ask for towels at least once… It feels service lack oversight, and are not being followed to Pullman’s standard…

Dear Paulo, Thank you for taking the time to tell us about your experience at the Pullman Santiago Vitacura. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ignacio A. Latorre Guest Relations

Boring hotel - no energy and no Pullman vibe

トリップアドバイザーの評価 2.0/5

PhilGlobal ビジネス - トリップアドバイザー認証口コミ

What a disappointment. The hotel is in a great location but has no atmosphere, lacks initiative and has none of the Pullman that I adore in their other hotels. It has piped music that could send you to sleep. Has huge spaces that could benefit from a DJ or something else and in fact, prefers you to think you are in a library!

Dear Phil, We very much appreciate your comments regarding your stay at the Pullman Santiago Vitacura. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ignacio A. Latorre Guest Relations

Very clean and comfortable

トリップアドバイザーの評価 5.0/5

AdventuresAway1 Friends getaway - トリップアドバイザー認証口コミ

Wonderful eight days in Santiago. We had an early flight and the hotel staff was able to check us in at 1pm instead of 3pm. Our accommodations at Pullman Santiago was very comfortable and very clean. Breakfast was delicious and a good variety of choices. Staff were friendly and helpful. Location was very good as there were many restaurants and shops nearby.

Dear Vanna, thank you for your comments and recognition of our team. Our mail goal it is to offer an extraordinary level of satisfaction and hospitality to our guest & clients. We are looking forward to welcoming you back in our hotel. Eduardo Angulo - Director of Operations

との提携 TripAdvisor

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