プルマンサンティアゴビタクラ 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,084 件のレビュー

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Av Vitacura 3201 Vitacura, 7630578 サンティアゴ, チリ

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ホテルのその他の情報

  • お身体の不自由なお客様に対応した設備

  • 24 時間対応のコンシェルジュサービス

  • 無料の駐車場

  • ジムとレンタサイクル

  • 屋外テラス

当ホテルの客室

ホテル所在地

プルマンサンティアゴビタクラ

Av Vitacura 3201 Vitacura
7630578 サンティアゴ
チリ

GPS:-33.407496, -70.598381

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙

Ofelia Gastrobar

ガストロノミーとワインのOfelia Gastrobarでは、地中海料理、世界のタパス、特製カクテル、斬新な料理を豊富に取り揃えております。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,084 件のレビュー

トリップアドバイザーの評価  4.4/5  2,931 件のレビュー

2025エクセレンス認証

Great location: The biggest plus of the hotel is it’s location. It is located right across a big mall MUT

トリップアドバイザーの評価 3.0/5

Acoaco5 トリップアドバイザー認証口コミ

The biggest plus of the hotel is it’s location. It is located right across a big mall MUT with lots of shops and restaurants. The rooms with two double beds had one single very small plastic table that is more like a toy plastic tube; very inefficient and too small to place anything useful. Also the rooms, if you come for a long stay they do not have enough storage. The showers need a shower mat to avoid falling.; since the shower floor is slippery. The breakfast staff are very nice. The pool water in the 18th floor has nice views but the water is very cold and not heated. They also need to replace the towels they tend to be quite worn and rough texture. It is nice that they provide you with a regulable glass bottle with a dispenser in each floor.

Dear guest, This is Pullman Santiago Vitacura, and after reading your comments, we think you have stayed at Pullman Santiago El Bosque. Thank you for your Feedback, we will share them with our colleagues from El Bsoque. Thank you for choosing the Pullman Brand for staying during your trip to Santiago de Chile. Receive our warmest greetings. Sincerely, Rebeca Lara Customer Experience PULLMAN SANTIAGO VITACURA

Ok but be careful re box breakfast

トリップアドバイザーの評価 4.0/5

sue b トリップアドバイザー認証口コミ

Nice Hotel, good environmental ethos but was unhappy that they charged atn extra £10 for a box breakfast if you have any early checkout ( ie before breakfast starts) despite the fact you have already paid for breakfast in the room rate.. not nice. .get this sorted its only a box and very mega portion.

Dear guest, We appreciate the time you have taken to answer our satisfaction survey. We are pleased to know you had a nice stay with us. We will share your comments about our breakfast with our F&B manager and with our Chef so they can take it in consideration. We hope to host you again and offer you a stay that exceeds your expectations. Receive our warmest greetings. Sincerely, Rebeca Lara Customer Experience PULLMAN SANTIAGO VITACURA

Better suited for younger families

トリップアドバイザーの評価 3.0/5

KiwiViajero トリップアドバイザー認証口コミ

We stayed here for one night in July 2025. It took us about 50 minutes by taxi from the airport during rush-hour traffic. However, on the way back to the airport during a quiet period it was only about 20 minutes. It is hard to describe the location of the hotel in relation to Santiago as the city is so vast. The hotel is in a quiet area with mostly residential apartment buildings and some businesses. There are not many shops or restaurants in the immediate area. However, it's only a 20-minute walk along a nice avenue to the busy Cenco Costanera shopping centre where there are plenty of shops and restaurants. The room itself was fine with all the usual amenities. The hotel seemed to attract mostly young families. In the lobby there is a children's play area and a counter that made waffles. The buffet breakfast was very busy with some queues, again due to many families. I was expecting the hotel, being a Pullman, to be more targeted at the business market. For us (three adults) it was somewhat noisy and chaotic.

Dear guest, We appreciate the time you have taken to answer our satisfaction survey. Thank you for your comments and Feedback from your recent stay with us. July is high season at Santiago, because of the winter season we host many families that visit the ski resorts. We hope to host you again and offer you a stay that exceeds your expectations. Receive our warmest greetings. Sincerely, Rebeca Lara Customer Experience PULLMAN SANTIAGO VITACURA

Good experience at Hotel Pullman

トリップアドバイザーの評価 4.0/5

Janelle S トリップアドバイザー認証口コミ

I totally enjoyed my stay at Hotel Pullman, Vitacura. The hotel is modern and the shared spaces in addition to my room were well maintained. I also really appreciated that kitchen staff made allowances for my gluten free diet. On mornings when requested, they provided me with gluten free bread and there were gluten free options available on the a la carte menu. The staff were very friendly and offered assistance readily when i required it

Dear guest, We appreciate the time you have taken to answer our satisfaction survey. We are pleased to know you enjoyed your stay with us, specially because our kitchen staff made allowances for your gluten free diet, and were friendly and offered you assistance. We will share your kind comments with all of them. We hope to host you again and offer you and excellent experience. Receive our warmest greetings. Sincerely, Rebeca Lara Customer Experience PULLMAN SANTIAGO VITACURA

Bad egg

トリップアドバイザーの評価 1.0/5

Kerryksx トリップアドバイザー認証口コミ

Generally a very nice hotel. Unfortunately one member of staff Agustin at the bar ruined our experience as he was very rude and also extorted us for baby milk - cost more than a cocktail!

Dear Kerry, We are deeply sorry you did not have a good experience with a member of our staff. We will keep training our team in order to provide a high standard service to our guest's. We appreciate your feedback, and hope you give us a future opportunity of hosting you again at our hotel. Receive our kindest regards, Sincerely, Rebeca Lara Customer Experience Pullman Santiago Vitacura

との提携 TripAdvisor

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  • 417 件のレビュー 8.4/10 朝食
  • 265 件のレビュー 7.6/10 快適さ
  • 192 件のレビュー 7.4/10 清潔さ
  • 129 件のレビュー 7.8/10 雰囲気

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