プルマン サンティアゴ エル ボスケ 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 984 件のレビュー

ベストレートをお約束
プルマン サンティアゴ エル ボスケ - Image 1
プルマン サンティアゴ エル ボスケ - Image 2
プルマン サンティアゴ エル ボスケ - Image 3
プルマン サンティアゴ エル ボスケ - Image 4
Roger De Flor 2770 Las Condes, 7550000 サンティアゴ, チリ

説明

ホテルのその他の情報

  • お身体の不自由なお客様に対応した設備

  • スキーリゾートへの送迎

  • 観光情報の画面

  • 160 名様まで収容可能なイベントスペース

  • アポキンド通りへのアクセスが便利

当ホテルの客室

ホテル所在地

プルマン サンティアゴ エル ボスケ

Roger De Flor 2770 Las Condes
7550000 サンティアゴ
チリ

GPS:-33.416724, -70.601263

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙
  • ルームサービス

Lila

ホテルのバー＆レストラン「LILA」には開閉式の屋根付きの広々としたテラスを備えており、年間を通してご利用いただけます。国際的なブランドとして環境に配慮し、最高の製品を選定することを重視しています。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  984 件のレビュー

トリップアドバイザーの評価  4.3/5  3,694 件のレビュー

2025エクセレンス認証

Great hotel and restaurant. Excellent service

トリップアドバイザーの評価 5.0/5

Christy K トリップアドバイザー認証口コミ

Outstanding service from Fernanda Hidalgo. She brought me the most delicious poached egg and then put it on avacodo toast. It was fantastic. Way above and beyond.

Dear Christy, What a pleasure to receive your perfect 5/5 rating! We are thrilled to hear you had a "Great hotel and restaurant" experience with "Excellent service." We are particularly proud that you highlighted the Outstanding service from Fernanda. Her effort to bring you the "most delicious poached egg" and prepare the avocado toast is a true testament to our commitment to going "Way above and beyond." We will personally share your compliments with Fernanda—her dedication is a wonderful example for our entire team. It was an honor to host you. We look forward to welcoming you back to the Pullman Santiago El Bosque soon.

Excellent stay and exceptional hospitality

トリップアドバイザーの評価 5.0/5

alcribi トリップアドバイザー認証口コミ

We had a wonderful stay in a nice, qiet and comfortably large room on the 8th floor. The breakfast was excellent and the service exceptional. Especially Hector offered hospitality beyond expectations.

Dear Alcribi, Thank you for your excellent rating. We are thrilled to hear you had an "Excellent stay and exceptional hospitality" at the Pullman Santiago El Bosque. It is a pleasure to know you enjoyed a wonderful stay in a nice, quiet, and comfortably large room on the 8th floor. You also highlighted the excellent breakfast and exceptional service. We are especially proud of Hector, whose hospitality you noted was beyond expectations. We will gladly share your kind words with him, as his dedication exemplifies the high standards we strive for. Thank you once again for choosing us. We look forward to welcoming you back for another exceptional experience.

Pullman in heart of Santiago

トリップアドバイザーの評価 4.0/5

MufambiSerenity1 トリップアドバイザー認証口コミ

Would give 3.5stars if I could Pros In a great location opposite mall, near metro and yet also in a quiet street. Newly renovated in a sparse modernistic vibe. You don’t need credit card to pay BUT was given impression I could claim the tax charged as a result which isn’t the case so ended up out of pocket for the 19% tax even though I was obviously a foreigner and paid with a foreign debit card charged in USD. Many channels on TV with majority in Spanish Cons Gym rather small though didn’t use it during peak hour so was okay while in Room service - cleaning was done however two days in a row my bin wasn’t emptied. I received one decaf capsule of coffee at start then was never replenished There is no where to hang any wet clothes which was frustrating It’s not a bad hotel but wasn’t quite what I was expecting and I’m not sure for the price I would stay there again versus other luxury brands…which is surprising as Accor tends to be my default.

Dear MufambiSerenity1, Thank you for your review and the 4/5 rating for your stay at Pullman Santiago El Bosque. We appreciate your honest feedback, which helps us to highlight our successes and address the areas where we clearly fell short of your expectations. We are pleased you enjoyed the great location—opposite the mall, near the metro, and yet on a quiet street. We also appreciate your comments on the newly renovated, modernistic design of the hotel and the variety of TV channels. We take your constructive comments very seriously, as they reflect service issues that are not up to our standard: 1. Room Service and Cleaning: We sincerely apologize that your trash bin was not emptied two days in a row and that your decaf coffee capsules were not replenished. This is a direct failure in our housekeeping protocol, and we are addressing this immediately with the team to ensure consistent, thorough service. 2. Laundry/Drying: We understand your frustration regarding the lack of a designated area to hang wet clothes. We will explore practical solutions to address this common need for our guests. 3. Gym: Thank you for noting the size of the gym. We are continually evaluating our facilities to maximize their efficiency. We also deeply regret the confusion regarding the 19% tax (IVA). To be eligible for the tax exemption in Chile, foreign guests must pay with a foreign credit card. We apologize if this process was not clearly communicated at check-in, leading to you feeling "out of pocket." We understand your disappointment that the experience did not meet the expectations you typically have for an Accor luxury brand. We truly value your loyalty and are committed to earning your full satisfaction. We hope you will give us another opportunity to provide the flawless experience you deserve.

Don’t stay anywhere else

トリップアドバイザーの評価 5.0/5

Banksy1290 トリップアドバイザー認証口コミ

If you need a hotel in Santiago do not go past this place. I’ve just spent 4 nights here. I had no idea where to stay in Santiago and did lots of research about hotels and safe locations. This hotel is in a superb location, opposite shops and restaurants and surrounded by excellent eating options in every direction. Most importantly, it’s such a safe area and feels like an oasis in the otherwise crazy city. It’s quiet and I heard no noise from outside or adjoining rooms. Staff were all excellent and very helpful with travel tips. I had another hotel booked for my returning 2 days and have cancelled that so I can stay here again. I’d highly recommend it.

Dear Banksy, Thank you for your fantastic 5/5 review. We are absolutely thrilled to hear that you had such a wonderful experience at the Pullman Santiago El Bosque. It's wonderful to know that our superb location provided you with the safe and convenient base you were looking for. We pride ourselves on being an oasis in the city, and we're delighted you felt that sense of peace and security during your stay. Your praise for our staff is the greatest compliment we can receive. Our team works hard to make every guest feel welcome, and it’s incredibly rewarding to know that their helpfulness made a difference in your trip. Knowing that you cancelled your other reservation to stay with us again is the highest recommendation we could ever hope for. We are already looking forward to your return and can't wait to welcome you back for another exceptional stay.

Frequent business traveler.

トリップアドバイザーの評価 5.0/5

Julian D トリップアドバイザー認証口コミ

Marvelous attention and service by the staff, especially the help from Hector with the luggage and recommendations around Santiago. Looking forward to continue coming to Pullman El Bosque!

Dear Julian, We're so glad you had a wonderful experience with us! Thank you for the perfect rating of your recent stay at Pullman Santiago El Bosque. It's wonderful to hear that the staff provided marvelous attention and service. We're especially grateful for your special mention of Héctor, who assisted you with your luggage and gave recommendations around Santiago. We'll be sure to pass on your praise to him, as recognizing our team members for their outstanding service is a top priority for us. We're glad to hear you're looking forward to your next visit. Your satisfaction is our greatest motivation. It was a true pleasure having you with us here in Las Condes, Santiago, and we can't wait to welcome you back again soon.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 631 件のレビュー 9.7/10 ロケーション
  • 597 件のレビュー 7.9/10 客室
  • 762 件のレビュー 9/10 サービス
  • 19 件のレビュー 6.4/10 インターネット
  • 404 件のレビュー 8.6/10 朝食
  • 300 件のレビュー 8.2/10 快適さ
  • 205 件のレビュー 8.1/10 清潔さ
  • 127 件のレビュー 8.5/10 雰囲気

Powered by Trustyou

周辺の他の施設

サンティアゴのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。