圣地亚哥埃尔博斯克铂尔曼酒店 5 星

客户意见评级 (ALL 评级) 4.6/5 956 评论

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圣地亚哥埃尔博斯克铂尔曼酒店 - Image 1
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圣地亚哥埃尔博斯克铂尔曼酒店 - Image 4
Roger De Flor 2770 Las Condes, 7550000 圣地亚哥, 智利

描述

酒店其他优惠

  • 为行动不便人士提供无障碍设施

  • 滑雪度假村接送

  • 旅游信息屏幕

  • 最多可容纳 160 人的活动场地

  • 方便前往 Apoquindo Avenue

我们的客房

酒店位置

圣地亚哥埃尔博斯克铂尔曼酒店

Roger De Flor 2770 Las Condes
7550000 圣地亚哥
智利

GPS:-33.416724, -70.601263

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
  • 客房服务

Lila

酒店的酒吧兼餐厅 LILA 空间宽敞、环境宜人，拥可收起屋顶的大露台，全年开放。LILA 注重环保，只选用上等食材，致力于打造国际化品牌。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  956 评论

TripAdvisor 评级  4.3/5  3,689 评论

卓越奖 2025

Excellent stay and exceptional hospitality

Tripadvisor 评级 5.0/5

alcribi 经 TripAdvisor 认证的评论

We had a wonderful stay in a nice, qiet and comfortably large room on the 8th floor. The breakfast was excellent and the service exceptional. Especially Hector offered hospitality beyond expectations.

Dear Alcribi, Thank you for your excellent rating. We are thrilled to hear you had an "Excellent stay and exceptional hospitality" at the Pullman Santiago El Bosque. It is a pleasure to know you enjoyed a wonderful stay in a nice, quiet, and comfortably large room on the 8th floor. You also highlighted the excellent breakfast and exceptional service. We are especially proud of Hector, whose hospitality you noted was beyond expectations. We will gladly share your kind words with him, as his dedication exemplifies the high standards we strive for. Thank you once again for choosing us. We look forward to welcoming you back for another exceptional experience.

Pullman in heart of Santiago

Tripadvisor 评级 4.0/5

MufambiSerenity1 经 TripAdvisor 认证的评论

Would give 3.5stars if I could Pros In a great location opposite mall, near metro and yet also in a quiet street. Newly renovated in a sparse modernistic vibe. You don’t need credit card to pay BUT was given impression I could claim the tax charged as a result which isn’t the case so ended up out of pocket for the 19% tax even though I was obviously a foreigner and paid with a foreign debit card charged in USD. Many channels on TV with majority in Spanish Cons Gym rather small though didn’t use it during peak hour so was okay while in Room service - cleaning was done however two days in a row my bin wasn’t emptied. I received one decaf capsule of coffee at start then was never replenished There is no where to hang any wet clothes which was frustrating It’s not a bad hotel but wasn’t quite what I was expecting and I’m not sure for the price I would stay there again versus other luxury brands…which is surprising as Accor tends to be my default.

Dear MufambiSerenity1, Thank you for your review and the 4/5 rating for your stay at Pullman Santiago El Bosque. We appreciate your honest feedback, which helps us to highlight our successes and address the areas where we clearly fell short of your expectations. We are pleased you enjoyed the great location—opposite the mall, near the metro, and yet on a quiet street. We also appreciate your comments on the newly renovated, modernistic design of the hotel and the variety of TV channels. We take your constructive comments very seriously, as they reflect service issues that are not up to our standard: 1. Room Service and Cleaning: We sincerely apologize that your trash bin was not emptied two days in a row and that your decaf coffee capsules were not replenished. This is a direct failure in our housekeeping protocol, and we are addressing this immediately with the team to ensure consistent, thorough service. 2. Laundry/Drying: We understand your frustration regarding the lack of a designated area to hang wet clothes. We will explore practical solutions to address this common need for our guests. 3. Gym: Thank you for noting the size of the gym. We are continually evaluating our facilities to maximize their efficiency. We also deeply regret the confusion regarding the 19% tax (IVA). To be eligible for the tax exemption in Chile, foreign guests must pay with a foreign credit card. We apologize if this process was not clearly communicated at check-in, leading to you feeling "out of pocket." We understand your disappointment that the experience did not meet the expectations you typically have for an Accor luxury brand. We truly value your loyalty and are committed to earning your full satisfaction. We hope you will give us another opportunity to provide the flawless experience you deserve.

Don’t stay anywhere else

Tripadvisor 评级 5.0/5

Banksy1290 经 TripAdvisor 认证的评论

If you need a hotel in Santiago do not go past this place. I’ve just spent 4 nights here. I had no idea where to stay in Santiago and did lots of research about hotels and safe locations. This hotel is in a superb location, opposite shops and restaurants and surrounded by excellent eating options in every direction. Most importantly, it’s such a safe area and feels like an oasis in the otherwise crazy city. It’s quiet and I heard no noise from outside or adjoining rooms. Staff were all excellent and very helpful with travel tips. I had another hotel booked for my returning 2 days and have cancelled that so I can stay here again. I’d highly recommend it.

Dear Banksy, Thank you for your fantastic 5/5 review. We are absolutely thrilled to hear that you had such a wonderful experience at the Pullman Santiago El Bosque. It's wonderful to know that our superb location provided you with the safe and convenient base you were looking for. We pride ourselves on being an oasis in the city, and we're delighted you felt that sense of peace and security during your stay. Your praise for our staff is the greatest compliment we can receive. Our team works hard to make every guest feel welcome, and it’s incredibly rewarding to know that their helpfulness made a difference in your trip. Knowing that you cancelled your other reservation to stay with us again is the highest recommendation we could ever hope for. We are already looking forward to your return and can't wait to welcome you back for another exceptional stay.

Frequent business traveler.

Tripadvisor 评级 5.0/5

Julian D 经 TripAdvisor 认证的评论

Marvelous attention and service by the staff, especially the help from Hector with the luggage and recommendations around Santiago. Looking forward to continue coming to Pullman El Bosque!

Dear Julian, We're so glad you had a wonderful experience with us! Thank you for the perfect rating of your recent stay at Pullman Santiago El Bosque. It's wonderful to hear that the staff provided marvelous attention and service. We're especially grateful for your special mention of Héctor, who assisted you with your luggage and gave recommendations around Santiago. We'll be sure to pass on your praise to him, as recognizing our team members for their outstanding service is a top priority for us. We're glad to hear you're looking forward to your next visit. Your satisfaction is our greatest motivation. It was a true pleasure having you with us here in Las Condes, Santiago, and we can't wait to welcome you back again soon.

Great location and nice staff

Tripadvisor 评级 5.0/5

deborahrQ5572PQ 经 TripAdvisor 认证的评论

We had a pleasend stay in Santiago. Pullman el Bosque is located in a geeat neighborhood Staff is very helpful and friendly, Especially Roger Ranegel!

Dear Deborah, Thank you for the perfect 5/5 rating of your recent stay at Pullman Santiago El Bosque. We're so glad you had a pleasant experience with us. We're delighted to hear that you found our hotel to be in a "great neighborhood" and that our staff was "very helpful and friendly". Your special mention of Roger Rangel is a wonderful compliment, and we'll be sure to pass along your praise to him directly. Recognizing our team members for their outstanding service is a top priority for us. Your satisfaction is our greatest reward. We were so happy to have you with us here in Las Condes, Santiago, and hope to welcome you back again soon.

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其他网络用户评价我们的酒店

  • 616 评论 9.8/10 位置
  • 590 评论 8.1/10 房间
  • 739 评论 9/10 服务
  • 18 评论 6.8/10 上网
  • 403 评论 8.7/10 早餐
  • 295 评论 8.3/10 舒适度
  • 199 评论 8/10 清洁度
  • 124 评论 8.6/10 氛围

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。