圣地亚哥中心凯撒美居未来商务酒店

客户意见评级 (ALL 评级) 4.4/5 1,056 评论

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Avda Lib Bernardo Ohiginns N 632, Santiago Centro, 8330066 圣地亚哥, 智利

描述

酒店其他优惠

  • 位置独特，位于圣地亚哥中心地带

  • 我们提供各种娱乐方案

  • 12 岁以下的儿童无需缴纳额外费用

  • 圣地亚哥中心美居酒店交通方便，可节省出行时间

  • 酒店允许携带宠物入内！可携带不超过 15 公斤（22 磅）的宠物。

我们的客房

酒店位置

圣地亚哥中心凯撒美居未来商务酒店

Avda Lib Bernardo Ohiginns N 632, Santiago Centro
8330066 圣地亚哥
智利

GPS:-33.442807, -70.645634

电话
传真 +56 2 2595 6600

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

AMARANTO

The best alternative to taste a variety of local flavors within a warm and exclusive atmosphere. In the heart of the city, allow us to take you on a tour of culture and heritage

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  1,056 评论

TripAdvisor 评级  4.0/5  1,441 评论

Would not return

Tripadvisor 评级 3.0/5

straller 经 TripAdvisor 认证的评论

The hotel is in a central location on a very busy street and is safe during the day but even the hotel staff suggest you not walk too far at night - take a cab instead. The hotel has a security guard at the entrance. We arrived very early morning and were advised our room might be ready in 2 hours....we returned, not ready for another 2 hours, still not ready and even after the normal check in time, we had to wait an additional 1 1/2 hours. No apology for the dely, no offer of a free drink etc. In fairness, they did say early check in may not occur but if they had said our room wouldn't be ready for 8 hours we would have gone and toured the city. The room we had was on a high floor but you could still hear city noises - think NYC. Room size was fine, room was clean so no complaints there. The pool is on the roof top and not very big for the size of the hotel. We dined at the hotel restaurant our first night and had excellent service and the food was good overall. We returned another night and had a horrible dinner - service was extremely slow, 2 of the dinners that were served (in a group of 6 people) were uneatable. The server we had the first night saw us waiting and came over to apologize - she also had the manager come to our table and translated for the manager - no offer of of a free drink, dessert etc to compensate for the lenghty service delay and 2 of our group didn't have dinner. Very unsatsifactory service! Breakfast was included and was good overall - nice variety but get there early as they close up everything at their closing time - no chance to get food one minute later. The price was reasonable but next time would pay more for hopefully better service.

Ok hotel, but I won’t return.

Tripadvisor 评级 3.0/5

ryanrpcv Solo travel - 经 TripAdvisor 认证的评论

Overall, the hotel is ok. The receptionist was attentive and the room was comfortable. It is in walking distance to restaurants and tourist attractions. The security guard was weird with me. He always had a comment that didn’t make sense. For example, check out is 12pm. I entered the hotel at 11am and he decided to remind me about the checkout time. Why was I so special? It wasn’t like he was going to help me with my luggage. On other occasions, I noticed he would converse with other guests, but not me. Due to his behavior with me, I won’t be staying at this hotel again. Thank god I changed hotel.

Dear Ryan; Thank you for staying at Mercure Santiago on your las visit. Allow me to extend my apologies for the inconvenience regarding the security staff. Certainly, that is not the type of service that Accor wants to provide to our distinguished guests. I can ensure that corrective actions have been taking in order to avoid the reoccurrence of the situation. I hope we will have the opportunity to demonstrate our hospitality in the near future. faithfully

Very good location

Tripadvisor 评级 5.0/5

SilverFang13 经 TripAdvisor 认证的评论

Mercure Hotel Santiago Centro / Mercure Santiago Centro (room 909) +Good big room in the heart of everything, shopping and restaurants. +Wi-fi, air-condition, refrigerator, safe box, hair dryer in the room, dont know if reception have iron to use. +2 free water bottles. +/- Breakfast was not included, so dont know how it was. Gym and swimming pool, dont know if its free. From airport to hotel with TRANSVIP.cl it cost 47.3 CLP (51 USD) for return-ticket, 20min drive from airport. Elevator can be full because so many prople is staying there, so need to wait.

Dear SilverFang13 Thank you for staying at Mercure Santiago and for taking the time to give us your feedback. We hope to see you again in the near future. best regards, Juan Ramon Silva - Hotel manager

Decent for the price

Tripadvisor 评级 4.0/5

missayef Couples - 经 TripAdvisor 认证的评论

Hotel, food and pool were decent for the price, neighborhood was a bit sketchy at night. The location was great during the day though. Overall was moderate pleased with the stay, would maybe look at staying somewhere a bit more upmarket in a safer location in future.

More of a 3.5 than a 4.0 really.

Tripadvisor 评级 4.0/5

grahamrsimms Friends getaway - 经 TripAdvisor 认证的评论

I quite liked the hotel on the whole. Unlike some of the other reviews, I didn't think the area was so bad, yes it's a little grungy, especially after dark but it's a very central location and perfect for exploring Santiago. The rooms are decent, and a good size. The breakfast was generally fine apart from the scrambled eggs which are not pleasant and need to be improved. The outside space and pool are pretty nice but the music being played is always way too loud. This makes it impossible to sit and read or even listen to a podcast. In a city hotel, doesn't it make more sense for the outside space to be a quiet, tranquil place away from the heat and noise of the city? So, it's a fairly good hotel, but for me there's some improvements to be made.

Dear grahamrsimms Thank you for staying at Mercure Santiago and for taking the time to provide constructive feedback. We hope to see you again in the near future. Best regards,

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其他网络用户评价我们的酒店

  • 876 评论 8.5/10 位置
  • 1,039 评论 7.2/10 房间
  • 1,059 评论 7.8/10 服务
  • 38 评论 5.6/10 上网
  • 524 评论 6.6/10 早餐
  • 395 评论 7.3/10 清洁度
  • 232 评论 4.6/10 性价比
  • 25 评论 2.2/10 运动休闲

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