圣地亚哥中心凯撒美居未来商务酒店

客户意见评级 (ALL 评级) 4.4/5 941 评论

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圣地亚哥中心凯撒美居未来商务酒店 - Image 1
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Avda Lib Bernardo Ohiginns N 632, Santiago Centro, 8330066 圣地亚哥, 智利

描述

酒店其他优惠

  • 位置独特，位于圣地亚哥中心地带

  • 我们提供各种娱乐方案

  • 12 岁以下的儿童无需缴纳额外费用

  • 圣地亚哥中心美居酒店交通方便，可节省出行时间

  • 酒店允许携带宠物入内！可携带不超过 15 公斤（22 磅）的宠物。

我们的客房

酒店位置

圣地亚哥中心凯撒美居未来商务酒店

Avda Lib Bernardo Ohiginns N 632, Santiago Centro
8330066 圣地亚哥
智利

GPS:-33.442807, -70.645634

电话
传真 +56 2 2595 6600

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

AMARANTO

The best alternative to taste a variety of local flavors within a warm and exclusive atmosphere. In the heart of the city, allow us to take you on a tour of culture and heritage

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  941 评论

TripAdvisor 评级  4.0/5  1,442 评论

Mercure Santiago

Tripadvisor 评级 4.0/5

mef a 商务住宿 - 经 TripAdvisor 认证的评论

The employees at the reception don't know English well and they were also not ready to listen.To check in took more then 1 hour because of that.

Would not return

Tripadvisor 评级 3.0/5

straller 经 TripAdvisor 认证的评论

The hotel is in a central location on a very busy street and is safe during the day but even the hotel staff suggest you not walk too far at night - take a cab instead. The hotel has a security guard at the entrance. We arrived very early morning and were advised our room might be ready in 2 hours....we returned, not ready for another 2 hours, still not ready and even after the normal check in time, we had to wait an additional 1 1/2 hours. No apology for the dely, no offer of a free drink etc. In fairness, they did say early check in may not occur but if they had said our room wouldn't be ready for 8 hours we would have gone and toured the city. The room we had was on a high floor but you could still hear city noises - think NYC. Room size was fine, room was clean so no complaints there. The pool is on the roof top and not very big for the size of the hotel. We dined at the hotel restaurant our first night and had excellent service and the food was good overall. We returned another night and had a horrible dinner - service was extremely slow, 2 of the dinners that were served (in a group of 6 people) were uneatable. The server we had the first night saw us waiting and came over to apologize - she also had the manager come to our table and translated for the manager - no offer of of a free drink, dessert etc to compensate for the lenghty service delay and 2 of our group didn't have dinner. Very unsatsifactory service! Breakfast was included and was good overall - nice variety but get there early as they close up everything at their closing time - no chance to get food one minute later. The price was reasonable but next time would pay more for hopefully better service.

Dear Straller, Thank you for taking the time to tell us about your experience at the Mercure Santiago. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Juan Ramón Silva Gerente

Ok hotel, but I won’t return.

Tripadvisor 评级 3.0/5

ryanrpcv Solo travel - 经 TripAdvisor 认证的评论

Overall, the hotel is ok. The receptionist was attentive and the room was comfortable. It is in walking distance to restaurants and tourist attractions. The security guard was weird with me. He always had a comment that didn’t make sense. For example, check out is 12pm. I entered the hotel at 11am and he decided to remind me about the checkout time. Why was I so special? It wasn’t like he was going to help me with my luggage. On other occasions, I noticed he would converse with other guests, but not me. Due to his behavior with me, I won’t be staying at this hotel again. Thank god I changed hotel.

Dear Ryan; Thank you for staying at Mercure Santiago on your las visit. Allow me to extend my apologies for the inconvenience regarding the security staff. Certainly, that is not the type of service that Accor wants to provide to our distinguished guests. I can ensure that corrective actions have been taking in order to avoid the reoccurrence of the situation. I hope we will have the opportunity to demonstrate our hospitality in the near future. faithfully

Very good location

Tripadvisor 评级 5.0/5

SilverFang13 经 TripAdvisor 认证的评论

Mercure Hotel Santiago Centro / Mercure Santiago Centro (room 909) +Good big room in the heart of everything, shopping and restaurants. +Wi-fi, air-condition, refrigerator, safe box, hair dryer in the room, dont know if reception have iron to use. +2 free water bottles. +/- Breakfast was not included, so dont know how it was. Gym and swimming pool, dont know if its free. From airport to hotel with TRANSVIP.cl it cost 47.3 CLP (51 USD) for return-ticket, 20min drive from airport. Elevator can be full because so many prople is staying there, so need to wait.

Dear SilverFang13 Thank you for staying at Mercure Santiago and for taking the time to give us your feedback. We hope to see you again in the near future. best regards, Juan Ramon Silva - Hotel manager

Decent for the price

Tripadvisor 评级 4.0/5

missayef Couples - 经 TripAdvisor 认证的评论

Hotel, food and pool were decent for the price, neighborhood was a bit sketchy at night. The location was great during the day though. Overall was moderate pleased with the stay, would maybe look at staying somewhere a bit more upmarket in a safer location in future.

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其他网络用户评价我们的酒店

  • 877 评论 8.4/10 位置
  • 1,014 评论 7.3/10 房间
  • 1,015 评论 7.7/10 服务
  • 36 评论 5.4/10 上网
  • 544 评论 6.6/10 早餐
  • 371 评论 7.6/10 清洁度
  • 229 评论 4.5/10 性价比

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。