圣地亚哥普罗维登西亚诺富特酒店

客户意见评级 (ALL 评级) 4.6/5 2,378 评论

保证最优惠房价
圣地亚哥普罗维登西亚诺富特酒店 - Image 1
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Avenida Holanda, 222, Providencia, 7510084 圣地亚哥, 智利

描述

酒店其他优惠

  • 16 岁以下儿童可免费与父母同住一间客房。

  • 允许携带宠物（需额外收费）

  • 可在全年开放的温水泳池畔享用葡萄酒，度过休闲时光。

  • 餐厅和酒吧设有会议区

  • 公共交通网络四通八达，前往机场十分便利

我们的客房

酒店位置

圣地亚哥普罗维登西亚诺富特酒店

Avenida Holanda, 222, Providencia
7510084 圣地亚哥
智利

GPS:-33.421231, -70.60316

电话
传真 +56 2 2606 2222

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

NOVOTEL RESTAURANTE

您可随意选择用餐地点：餐厅、露台、酒吧或 24 小时客房服务。融现代感与功能性于一体，全年每天供应当地和国际美食。每天开放 12 小时。至晚上 11 点。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  2,378 评论

TripAdvisor 评级  4.5/5  347 评论

卓越奖 2024

Wonderful

Tripadvisor 评级 5.0/5

marjalsgo Friends getaway - 经 TripAdvisor 认证的评论

Location in a very nice, decent, and convenient area. Supermarket right beside the hotel, a divine Indian restaurant a short block away. They gave me a suite and it was very functional. Staff very warm and nice and attentive esp front desk Cristina and solicitous housekeeping staff Mercy.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Santiago Providencia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

More personal than most chain hotels

Tripadvisor 评级 5.0/5

Karen W 经 TripAdvisor 认证的评论

Excellent throughout as you'd expect from Novotel and well positioned too. Really appreciated a decent latte at the end of two weeks in South America! Restaurant staff knowledgeable about food & wine. Special thanks to Christina for helping with onward travel documents.

Very good location and excellent value for money

Tripadvisor 评级 5.0/5

stoneax5 Friends getaway - 经 TripAdvisor 认证的评论

Stayed 8 nights in the double bedroom. The hotel and rooms are modern and clean. The staff are very welcoming and always willing to help with the various guest questions. We got the room that included breakfast and enjoyed the cold and hot breakfast selection every day. If you take early tours (before 6 AM puck up) the hotel provides packed sandwiches, pastries, tea, coffee and juice in the lobby for you to take. The place is very well located with walking distance to Costanera shopping mall, restaurants and shops. We managed to walk from the hotel to Vitacura and Arauco as well. I do recommend this place and would return in another trip.

A Fantastic Experience

Tripadvisor 评级 5.0/5

Midlifetourist Couples - 经 TripAdvisor 认证的评论

Location. The Novotel is located in Providencia, a vibrant, upmarket area of Santiago in Chile. The hotel is close to lots of nice cafes, bars and restaurants and just a safe 5 minute walk to the metro. Check In. The hotel was completely full during our stay, but reception were still able to check us in early. The process was friendly and efficient and the reception team were always pleasant and helpful if we ever had a query. The Room. Our room was a standard room on the 13th floor. The bed was very comfortable and the room contained all the usual facilities including a safe and a kettle for tea and coffee. On a trip around South America, this was the only hotel, that we stayed in with tea and coffee making facilities. The room was clean and in very good condition. Everything worked in the bathroom and shower pressure was strong. We didn't test out the pool as we were only in Santiago for 5 days and wanted to cram in the tourist sights, but had a quick look and it looked nice and clean. Breakfast There was a good spread for breakfast each morning, although it was slightly repetitive, but that's pretty normal. The hot plates were very well cooked and presented. The coffee machine in the breakfast area was fantastic. Fresh fruit was plentiful and the cakes and pastries were delicious. Staff Of course as English speakers, we had a huge language barrier to get across, so we didn't have much interaction with the staff, but they were always very polite and friendly. Check Out Checkout was fast and smooth. Value for Money Some companies quote this hotel as a 3 star and some as a 4. We felt it rated a decent 4 stars and as such, it's great value for money, because of it's location and the condition of the hotel. Final Summary The best compliment we can give the Novotel Providencia, is to say that if we went back to Santiago, we wouldn't even bother looking Gor another hotel. This one was perfect.

We very much appreciate your comments regarding your stay at the Novotel Santiago Providencia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

March 2024 - LATAM Conference - worst experiance

Tripadvisor 评级 1.0/5

roberto n 商务住宿 - 经 TripAdvisor 认证的评论

1 for experience. We arrived earlier on the reservation and there were tons of guests waiting for 3 pm reservations opening. I understand if the hotel is fully booked but the reception treatment was terrible. No explanation and extremely rude conversation specially when we tried to anticipate the bureaucracy (passport copies, credit card registration etc.). We were in 25 for a business conference for Latin America and we wont go back there.

Thank you for taking the time to tell us about your experience at the Novotel Santiago Providencia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 1,114 评论 9.7/10 位置
  • 1,214 评论 8.2/10 房间
  • 1,335 评论 8.4/10 服务
  • 38 评论 7.6/10 上网
  • 816 评论 8.1/10 早餐
  • 588 评论 7.9/10 舒适度
  • 497 评论 8.3/10 清洁度
  • 372 评论 8.7/10 设施

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