풀만 산티아고 엘 보스케 5성

고객 평점 (ALL 평가) 4.6/5 1,002 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
풀만 산티아고 엘 보스케 - Image 1
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풀만 산티아고 엘 보스케 - Image 4
Roger De Flor 2770 Las Condes, 7550000 SANTIAGO, 칠레

호텔설명

호텔 추가 정보

  • 거동이 불편한 고객을 위한 접근성

  • 스키 리조트까지 교통편

  • 관광객 정보 화면

  • 최대 160명까지 수용할 수 있는 이벤트 공간

  • 아포퀸도 애비뉴로 쉽게 접근 가능

숙박

호텔 위치

풀만 산티아고 엘 보스케

Roger De Flor 2770 Las Condes
7550000 SANTIAGO
칠레

GPS:-33.416724, -70.601263

전화

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

Lila

호텔 바 겸 레스토랑 릴라(LILA)는 개폐형 지붕이 있는 대형 테라스가 있어 넓고 아늑한 공간을 갖추고 있으며, 연중 언제라도 사용 가능합니다. 국제적이면서 환경을 생각하고 최고의 제품만을 선택하는 브랜드입니다.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  1,002 리뷰

TripAdvisor 평가  4.3/5  3,704 리뷰

2025으뜸 시설

Nice hotel but really terrible practices

트립어드바이저 평점 2.0/5

Robinlondon12 TripAdvisor 인증 리뷰

I am currently staying in this hotel in the beautiful presidential suite. I was going to give this hotel five stars but today something has happened which has made no sense to me, shows the hotel does not operate with any logic or service and so I’m giving it 2 stars. So what happened? Like all hotels of this standard the room comes with a capsule machine with coffee pods. I have used to two pods after two days and called reception to ask why the pods hadn’t been replaced by housekeeping. They advised that they only provide 2 capsules per booking and after that you have to pay for the capsules. I was so taken aback by this I had to call back to check this was true! I am paying £100’s per night to stay in this suite for week and the hotel can’t provide me with a couple of capsules for each day i stay ?!! So if you stay for one night you get 2 capsules maximum. If you stay for a week, you still only get 2 free capsules. This doesn’t make sense. This isn’t logical and it makes them look incredibly mean. So much so, their lack of service means i’m really annoyed and wont stay here again. What hotel doesn’t provide a daily top-up of free coffee when you’re paying £100’s per night to stay jn the presidential suite!? Even basic hotels provide daily free tea and coffee. Aside from this they seemed a good hotel. Shame they did this to make me realise I’m staying somewhere that doesn’t care about its customers.

Dear Robinlondon12, Thank you for your feedback, although it is truly concerning to read about your experience while staying in our Presidential Suite. First and foremost, I would like to offer my sincerest apologies for the frustration and disappointment this situation has caused you. I completely agree with you: it is standard practice to replenish these daily, and I am deeply sorry that you were given incorrect information and a service experience that felt "mean" and illogical. This is certainly not the level of hospitality we aim to provide. We would like to rectify this situation immediately. We kindly ask you to approach our Front Desk at your earliest convenience, as our team is waiting to speak with you directly to resolve this case and ensure the remainder of your week with us is exceptional. Your comfort and satisfaction are our absolute priorities. We value your business and your presence in our hotel, and we want to make sure you feel cared for, as every guest in our Presidential Suite should. We are committed to turning this experience around and proving to you that we truly value your loyalty.

Hector is awesome

트립어드바이저 평점 5.0/5

Resort10185302340 TripAdvisor 인증 리뷰

Hector is awesome, he made sure to take care of us our bags, and had a lot of knowledge of places to visit. If you need someone who speaks english, Hector is your guy.

Dear Resort10185302340, Thank you so much for your 5/5 rating and for taking the time to highlight your experience with us. We are thrilled to hear that Hector made such a positive impact on your stay. Our bellstaff are often the first and last point of contact for our guests, and knowing that Hector took such great care of you and your belongings is wonderful. We especially appreciate you mentioning his English proficiency and his extensive local knowledge. We strive to be more than just a place to stay; we want to be your guides to the best Santiago has to offer, and it's clear Hector hit the mark by providing excellent recommendations for places to visit. I will personally share your kind words with Hector and his supervisor. Recognition like this is incredibly motivating for our team. We look forward to welcoming you back to Pullman Santiago El Bosque soon.

Welcoming atmosphere and friendly staff

트립어드바이저 평점 5.0/5

Corazon G TripAdvisor 인증 리뷰

First time in Santiago Chile & had an absolute blast. Hector greeted us as we arrived from the airport and of course wanted to explore the city right away . He gave us excellent suggestions where to it what to see. Thank you Hector you made us feel at home right away

Dear Corazon, Thank you for your perfect 5/5 rating and for choosing us for your first visit to Santiago! We are thrilled to hear that you "had an absolute blast" exploring our city and staying with us. It is wonderful to know that we succeeded in creating a welcoming atmosphere for you. We will be sure to share your kind words with Hector. He is known for his passion for hospitality, and knowing that his attentive service and excellent local tips made such a positive impact on your stay will be a great source of pride for him and the entire team. Agradecemos su valioso feedback. We look forward to welcoming you back to Pullman Santiago El Bosque for your next Chilean adventure.

고객 평점 5.0/5

Sunho P. 커플 - 전체(All) 통지 확인

체크인부터 체크아웃까지 너무 친절하였습니다. 아코르 골드 맴버여서 얼리체크인을 했고 그녀는 친절하게 응대해주며 저희의 신혼여행을 위한 룸 업그레이드와 웰컴드링크까지 방으로 전달해주었습니다. 룸서비스도 훌륭하고 새벽에 체크아웃을 했는데도 친절하고 완벽했습니다 아주 추천합니다.

Dear Sunho P., What a joy to receive your perfect 100/100 rating! We are deeply honored that we could contribute to your honeymoon, and that you found us to be an "Excellent hotel with great location and service." Your detailed feedback confirms that our team delivered an exceptional experience from beginning to end. Thank you for choosing us for your honeymoon. We are delighted that you highly recommend us and hope to welcome you back for many anniversaries to come! Sincerely, Camila Infante G CX Manager Pullman Santiago El Bosque

Great hotel and restaurant. Excellent service

트립어드바이저 평점 5.0/5

Christy K TripAdvisor 인증 리뷰

Outstanding service from Fernanda Hidalgo. She brought me the most delicious poached egg and then put it on avacodo toast. It was fantastic. Way above and beyond.

Dear Christy, What a pleasure to receive your perfect 5/5 rating! We are thrilled to hear you had a "Great hotel and restaurant" experience with "Excellent service." We are particularly proud that you highlighted the Outstanding service from Fernanda. Her effort to bring you the "most delicious poached egg" and prepare the avocado toast is a true testament to our commitment to going "Way above and beyond." We will personally share your compliments with Fernanda—her dedication is a wonderful example for our entire team. It was an honor to host you. We look forward to welcoming you back to the Pullman Santiago El Bosque soon.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 638 리뷰 9.7/10 위치
  • 603 리뷰 8/10 객실
  • 768 리뷰 9.1/10 서비스
  • 19 리뷰 6.2/10 인터넷 가격
  • 405 리뷰 8.7/10 조식
  • 306 리뷰 8.2/10 안락함
  • 208 리뷰 8.1/10 청결도
  • 133 리뷰 8.7/10 분위기

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.