풀만 산티아고 비타쿠라 5성

고객 평점 (ALL 평가) 4.5/5 958 리뷰

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풀만 산티아고 비타쿠라

Av Vitacura 3201 Vitacura
7630578 산티아고
칠레

GPS:-33.407496, -70.598381

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호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

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Ofelia Gastrobar

Ofelia Gastrobar 미식과 와인은 지중해 요리, 세계 각국의 타파스, 시그니처 칵테일, 다양하고 새로운 요리에서 영감을 받은 특선 요리입니다.

고객 리뷰

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100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  958 리뷰

TripAdvisor 평가  4.5/5  2,905 리뷰

2024으뜸 시설

Special experience

트립어드바이저 평점 5.0/5

Igor Q TripAdvisor 인증 리뷰

This hotel is truly exceptional, offering comfort that's hard to beat. The rooms are not only spacious and beautifully designed but also come with top-notch amenities that ensure a relaxing stay. The staff is incredibly welcoming and attentive, always going out of their way to make sure guests feel at home. What really sets this hotel apart, however, is its fantastic location. Situated in a prime spot, it's within walking distance of major attractions, restaurants, and shops, making it the perfect base for exploring the city. Highly recommended for both leisure and business travelers!

Dear Igor, We appreciate the time you have taken to answer our satisfaction survey. We are pleased to know you had a special experience staying at our hotel, and you liked our location, our rooms and you also received a welcoming and attentive service from our team. We are happy to know you will highly recommend us. We expect to host you again and offer you a stay that exceeds your expectations. Receive our warmest greetings. Sincerely, Rebeca Lara Customer Service PULLMAN SANTIAGO VITACURA

Great, but time to modernize the TV Sets

트립어드바이저 평점 5.0/5

AlexPira TripAdvisor 인증 리뷰

My second stay and hotel continues to be a real gem both in terms of localization and comfort. Only drawback is that TV sets are starting to show their age (still analogic) and should be replaced, as the current ones doesn't allow screen mirroring or access to apps such Netflix and YouTube....

Dear Alex, We appreciate the time you have taken to answer our satisfaction survey. We are pleased to know that you like our hotel's location and comfort. We will share your comments about the TV with our team, so they can take it in consideration. We hope to host you again and offer you a stay that exceeds your expectations. Receive our warmest greetings. Sincerely, Rebeca Lara Customer Service PULLMAN SANTIAGO VITACURA

Always a Peaceful and Relaxing Experience at Pullman

트립어드바이저 평점 5.0/5

tweissmann11 TripAdvisor 인증 리뷰

I have had the opportunity to visit Pullman Hotel Vitacura for business on several occasions over the past couple of years. I always check in as a visitor when I come as a mobile spa to deliver four hands massages to my frequent clients who call me when they visit town. The hotel staff is always attentive and helpful. The regular rooms are spacious enough to set up the massage table and perform the session quietly and peacefully. The suites are delightful for enjoying an in-room massage. Conveniently located just 15 minutes from my studio, I highly recommend this hotel.

Dear Tamara, We appreciate the time you have taken to answer our satisfaction survey. We are pleased to read that you are a frequent host and you will highly recommend our hotel. Thank you for your kind comments, we will share them with all our team. We hope to host you again and offer you a stay that exceeds your expectations. Receive our warmest greetings. Sincerely, Rebeca Lara Welcomer PULLMAN SANTIAGO VITACURA

Room Facilities - No tea and coffee facilities

트립어드바이저 평점 3.0/5

heather l TripAdvisor 인증 리뷰

Stayed twice at the Pullman Vitacura this March. The hotel is clean and offers a good breakfast. However it is not centrally located. It has a very small cold swimming pool. There were no tea or coffee room facilities available I the room for our first visit however when we returned to the hotel with our tour a few days later that room did have a tea/coffee maker.

Dear Heather, We appreciate you answering our satisfaction survey and your valuable comments. We are glad you enjoyed breakfast at our restaurant. Nevertheless, we are deeply sorry our location did not suited your needs and the pool temperature was too cold for you. Unfortunately, not all of our rooms have a coffee machine or a kettle, it depends of the room category you reserve. We will share your comments with all our staff. We deeply appreciate the valuable feedback you have provided us, as it allows us to offer our guests a great experience and a high quality service. We expect to see you again very soon to offer you a stay that exceeds your expectations. Receive our warmest greetings. Sincerely, Team Pullman Vitacura

Met expectations

트립어드바이저 평점 5.0/5

Dave H Couples - TripAdvisor 인증 리뷰

We stayed here for 4 nights while on our first vacation to Santiago. The hotel was clean and quiet. The beds/pillows were comfortable. Easy walking or Uber to several nice restaurants. The staff was very helpful and we would especially like to praise Hector for his excellent guidance during our stay. The outside courtyard was small put a pleasant place to sit and drink wine in the evening. The pool was too cold for us but we sat and soaked up the sun anyways(snowing back home). The breakfast was tasty and varied everyday we were there. We ate appetizers in the hotel restaurant one night and they were good. Not everyone spoke English but they were patient and gracious to us. Few minor complaints but no big deal(maybe we are spoiled). No wash cloths, no stopper for sink, no coffee machine or ice bucket, room could only be cooled with room key. Again, no big deal to any of these complaints. All in all a very nice hotel

Dear Dave, We appreciate the time you have taken to answer our satisfaction survey and also your valuable comments. We are glad our hotel met your expectations and you had a good experience during your stay with us. Thank you for the positive rating you have given us on this platform, we will share it with our team. We deeply appreciate your valuable feedback, as it allows us to offer our guests a great experience and a high quality service. We hope to host you again at our hotel and offer you a stay that exceeds your expectations. Receive our warmest greetings. Sincerely, Team Pullman Vitacura

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 378 리뷰 9.4/10 위치
  • 587 리뷰 7.5/10 객실
  • 720 리뷰 7.9/10 서비스
  • 13 리뷰 6.5/10 인터넷 가격
  • 367 리뷰 8.1/10 조식
  • 266 리뷰 7.8/10 안락함
  • 187 리뷰 6.8/10 청결도
  • 135 리뷰 8.5/10 분위기

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