노보텔 산티아고 프로비덴시아

고객 평점 (ALL 평가) 4.6/5 2,361 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
노보텔 산티아고 프로비덴시아 - Image 1
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노보텔 산티아고 프로비덴시아 - Image 3
노보텔 산티아고 프로비덴시아 - Image 4
Avenida Holanda, 222, Providencia, 7510084 산티아고, 칠레

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호텔 위치

노보텔 산티아고 프로비덴시아

Avenida Holanda, 222, Providencia
7510084 산티아고
칠레

GPS:-33.421231, -70.60316

전화
팩스 +56 2 2606 2222

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

NOVOTEL RESTAURANTE

원하는 곳에서 식사하세요. 레스토랑, 테라스, 바, 24시간 룸 서비스 모던함과 기능성, 현지 및 세계 각국의 요리와 함께 오늘의 요리가 있습니다. 12시간 제공됩니다. 오후 11시까지.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  2,361 리뷰

TripAdvisor 평가  4.0/5  333 리뷰

2024으뜸 시설

Very good location and excellent value for money

트립어드바이저 평점 5.0/5

stoneax5 Friends getaway - TripAdvisor 인증 리뷰

Stayed 8 nights in the double bedroom. The hotel and rooms are modern and clean. The staff are very welcoming and always willing to help with the various guest questions. We got the room that included breakfast and enjoyed the cold and hot breakfast selection every day. If you take early tours (before 6 AM puck up) the hotel provides packed sandwiches, pastries, tea, coffee and juice in the lobby for you to take. The place is very well located with walking distance to Costanera shopping mall, restaurants and shops. We managed to walk from the hotel to Vitacura and Arauco as well. I do recommend this place and would return in another trip.

A Fantastic Experience

트립어드바이저 평점 5.0/5

Midlifetourist Couples - TripAdvisor 인증 리뷰

Location. The Novotel is located in Providencia, a vibrant, upmarket area of Santiago in Chile. The hotel is close to lots of nice cafes, bars and restaurants and just a safe 5 minute walk to the metro. Check In. The hotel was completely full during our stay, but reception were still able to check us in early. The process was friendly and efficient and the reception team were always pleasant and helpful if we ever had a query. The Room. Our room was a standard room on the 13th floor. The bed was very comfortable and the room contained all the usual facilities including a safe and a kettle for tea and coffee. On a trip around South America, this was the only hotel, that we stayed in with tea and coffee making facilities. The room was clean and in very good condition. Everything worked in the bathroom and shower pressure was strong. We didn't test out the pool as we were only in Santiago for 5 days and wanted to cram in the tourist sights, but had a quick look and it looked nice and clean. Breakfast There was a good spread for breakfast each morning, although it was slightly repetitive, but that's pretty normal. The hot plates were very well cooked and presented. The coffee machine in the breakfast area was fantastic. Fresh fruit was plentiful and the cakes and pastries were delicious. Staff Of course as English speakers, we had a huge language barrier to get across, so we didn't have much interaction with the staff, but they were always very polite and friendly. Check Out Checkout was fast and smooth. Value for Money Some companies quote this hotel as a 3 star and some as a 4. We felt it rated a decent 4 stars and as such, it's great value for money, because of it's location and the condition of the hotel. Final Summary The best compliment we can give the Novotel Providencia, is to say that if we went back to Santiago, we wouldn't even bother looking Gor another hotel. This one was perfect.

We very much appreciate your comments regarding your stay at the Novotel Santiago Providencia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

아쉬운 호텔

고객 평점 1.5/5

익명 커플 - 전체(All) 통지 확인

깨끗하고 신식이지만 기본적인 것들(슬리퍼, 방 안에 생수 등)이 아쉬웠어요 두번은 안올 것 같아요

Y. Seunghyun님께, 소중한 시간을 내어 Novotel Santiago Providencia 이용 소감을 작성해 주셔서 대단히 감사드립니다. 투숙하시는 동안 호텔 이용에 불편을 드려 심심한 사과의 말씀을 전합니다. 고객님께서 경험하신 문제는 Accor 호텔의 표준 정책에서 예외적인 상황입니다. 본 호텔은 그러한 문제를 해결하기 위해 적절한 조치를 취할 것을 약속드립니다. 또한 향후 유사한 문제가 발생하지 않도록 전 직원이 최선의 노력을 다할 것입니다. 대신 전체 숙박비에 해당하는 금액 $____를 포인트로 환불해 드릴 것입니다. 이 포인트는 15일 내에 고객님의 계정으로 지급됩니다. Accor 호텔은 높은 수준의 서비스 품질 표준을 준수하고 있음을 다시 한번 강조드리며, 향후 호텔 이용 시 보다 나은 서비스를 기대하실 수 있을 것입니다. 가까운 시일에 Novotel에서 고객님을 다시 만나 뵙기를 고대하겠습니다. 다음 번 호텔 이용 중 불편한 사항이 있으면 언제든지 저에게 문의해 주시기 바랍니다. 감사합니다.

March 2024 - LATAM Conference - worst experiance

트립어드바이저 평점 1.0/5

roberto n 비즈니스 - TripAdvisor 인증 리뷰

1 for experience. We arrived earlier on the reservation and there were tons of guests waiting for 3 pm reservations opening. I understand if the hotel is fully booked but the reception treatment was terrible. No explanation and extremely rude conversation specially when we tried to anticipate the bureaucracy (passport copies, credit card registration etc.). We were in 25 for a business conference for Latin America and we wont go back there.

Thank you for taking the time to tell us about your experience at the Novotel Santiago Providencia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Great Value Home Base

트립어드바이저 평점 5.0/5

tumbleweedchris TripAdvisor 인증 리뷰

We used the Novotel as our base entering and exiting Chile and it was a great decision. The hotel's prices are quite reasonable compared to other budget options in the area and has everything you need. The rooms are spacious, clean, and well furnished. The hotel is in a nice area of town with plenty of services nearby. It is a little far from tourist attractions, but a cheap Uber can easily get you to the area of town that has the museum or attraction you would like to visit. The hotel has a very large breakfast and affordable room service (the pizza was good). The employees are friendly, helpful, and most speak English. After spending a long time in Patagonia at budget cabins and inns, this was such a comfortable and reliable hotel to return to. I highly recommend the Novotel as an excellent value that has everything you need to enjoy your stay.

We very much appreciate your comments regarding your stay at the Novotel Santiago Providencia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,146 리뷰 9.6/10 위치
  • 1,248 리뷰 8.1/10 객실
  • 1,369 리뷰 8.3/10 서비스
  • 39 리뷰 7.5/10 인터넷 가격
  • 819 리뷰 7.9/10 조식
  • 615 리뷰 7.9/10 안락함
  • 497 리뷰 8.3/10 청결도
  • 372 리뷰 8.8/10 편의 시설

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다(조식 및 추가 서비스 제외). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.