머큐어 산티아고 센트로

고객 평점 (ALL 평가) 4.4/5 941 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
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Avda Lib Bernardo O'Higgins,632, Santiago Centro, 8330066 산티아고, 칠레

호텔설명

호텔 추가 정보

  • 산티아고 중심부에 위치한 독점적인 위치

  • 다양한 엔터테인먼트 옵션을 제공합니다

  • 만 12세 미만 어린이에게는 추가 요금이 부과되지 않습니다

  • 편리한 위치 덕분에 시간을 절약할 수 있는 머큐어 산티아고 센트로

  • 반려동물 친화적인 호텔! 최대 22파운드까지 반려동물이 허용됩니다.

숙박

호텔 위치

머큐어 산티아고 센트로

Avda Lib Bernardo O'Higgins,632, Santiago Centro
8330066 산티아고
칠레

GPS:-33.442807, -70.645634

전화
팩스 +56 2 2595 6600

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스
호텔 인근
  • 주차장

AMARANTO

The best alternative to taste a variety of local flavors within a warm and exclusive atmosphere. In the heart of the city, allow us to take you on a tour of culture and heritage

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  941 리뷰

TripAdvisor 평가  4.0/5  1,442 리뷰

Mercure Santiago

트립어드바이저 평점 4.0/5

mef a 비즈니스 - TripAdvisor 인증 리뷰

The employees at the reception don't know English well and they were also not ready to listen.To check in took more then 1 hour because of that.

Would not return

트립어드바이저 평점 3.0/5

straller TripAdvisor 인증 리뷰

The hotel is in a central location on a very busy street and is safe during the day but even the hotel staff suggest you not walk too far at night - take a cab instead. The hotel has a security guard at the entrance. We arrived very early morning and were advised our room might be ready in 2 hours....we returned, not ready for another 2 hours, still not ready and even after the normal check in time, we had to wait an additional 1 1/2 hours. No apology for the dely, no offer of a free drink etc. In fairness, they did say early check in may not occur but if they had said our room wouldn't be ready for 8 hours we would have gone and toured the city. The room we had was on a high floor but you could still hear city noises - think NYC. Room size was fine, room was clean so no complaints there. The pool is on the roof top and not very big for the size of the hotel. We dined at the hotel restaurant our first night and had excellent service and the food was good overall. We returned another night and had a horrible dinner - service was extremely slow, 2 of the dinners that were served (in a group of 6 people) were uneatable. The server we had the first night saw us waiting and came over to apologize - she also had the manager come to our table and translated for the manager - no offer of of a free drink, dessert etc to compensate for the lenghty service delay and 2 of our group didn't have dinner. Very unsatsifactory service! Breakfast was included and was good overall - nice variety but get there early as they close up everything at their closing time - no chance to get food one minute later. The price was reasonable but next time would pay more for hopefully better service.

Dear Straller, Thank you for taking the time to tell us about your experience at the Mercure Santiago. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Juan Ramón Silva Gerente

Ok hotel, but I won’t return.

트립어드바이저 평점 3.0/5

ryanrpcv Solo travel - TripAdvisor 인증 리뷰

Overall, the hotel is ok. The receptionist was attentive and the room was comfortable. It is in walking distance to restaurants and tourist attractions. The security guard was weird with me. He always had a comment that didn’t make sense. For example, check out is 12pm. I entered the hotel at 11am and he decided to remind me about the checkout time. Why was I so special? It wasn’t like he was going to help me with my luggage. On other occasions, I noticed he would converse with other guests, but not me. Due to his behavior with me, I won’t be staying at this hotel again. Thank god I changed hotel.

Dear Ryan; Thank you for staying at Mercure Santiago on your las visit. Allow me to extend my apologies for the inconvenience regarding the security staff. Certainly, that is not the type of service that Accor wants to provide to our distinguished guests. I can ensure that corrective actions have been taking in order to avoid the reoccurrence of the situation. I hope we will have the opportunity to demonstrate our hospitality in the near future. faithfully

Very good location

트립어드바이저 평점 5.0/5

SilverFang13 TripAdvisor 인증 리뷰

Mercure Hotel Santiago Centro / Mercure Santiago Centro (room 909) +Good big room in the heart of everything, shopping and restaurants. +Wi-fi, air-condition, refrigerator, safe box, hair dryer in the room, dont know if reception have iron to use. +2 free water bottles. +/- Breakfast was not included, so dont know how it was. Gym and swimming pool, dont know if its free. From airport to hotel with TRANSVIP.cl it cost 47.3 CLP (51 USD) for return-ticket, 20min drive from airport. Elevator can be full because so many prople is staying there, so need to wait.

Dear SilverFang13 Thank you for staying at Mercure Santiago and for taking the time to give us your feedback. We hope to see you again in the near future. best regards, Juan Ramon Silva - Hotel manager

Decent for the price

트립어드바이저 평점 4.0/5

missayef Couples - TripAdvisor 인증 리뷰

Hotel, food and pool were decent for the price, neighborhood was a bit sketchy at night. The location was great during the day though. Overall was moderate pleased with the stay, would maybe look at staying somewhere a bit more upmarket in a safer location in future.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 877 리뷰 8.4/10 위치
  • 1,014 리뷰 7.3/10 객실
  • 1,015 리뷰 7.7/10 서비스
  • 36 리뷰 5.4/10 인터넷 가격
  • 544 리뷰 6.6/10 조식
  • 371 리뷰 7.6/10 청결도
  • 229 리뷰 4.5/10 가격 대비 가치

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.