Mantra Melbourne Epping bintang 4

Catatan tamu Avis (Peringkat ALL) 4.5/5 1.125 ulasan

Jaminan Harga
Terbaik
Mantra Melbourne Epping - Image 1
Mantra Melbourne Epping - Image 2
Mantra Melbourne Epping - Image 3
Mantra Melbourne Epping - Image 4
250 Cooper Street, 3076 EPPING, Australia

Deskripsi

Keistimewaan hotel

  • Luxury in the heart of Melbourne's growth corridor and business precincts

  • Enjoy free WiFi, open air parking and EV chargers, buffet breakfast & and 24 hour reception

  • Squeeze in a workout with our elite gymnasium featuring free weights and cardio machines

  • Dine in at award winning brewpub and distillery, Republic Tavern

  • Unwind with rainfall shower heads, plush beds, Foxtel and more

Akomodasi kami

Lokasi hotel

Mantra Melbourne Epping

250 Cooper Street
3076 EPPING
Australia

GPS:-37.649762, 145.007857

Telepon
Fax +61 3 8457 4000

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.5/5  1.125 ulasan

Peringkat TripAdvisor  4.4/5  113 ulasan

Sertifikat keunggulan 2025

Business stay

Catatan Tripadvisor 5.0/5

Mick7237 Bisnis - Ulasan TripAdvisor tersertifikasi

Perfect location for work. Rooms are fantastic and having the restaurant and bar open until late makes it a perfect place to stay.

Dear Mick7237, Greetings from Mantra Melbourne Epping. Firstly, thank you for taking your time to write the feedback. We are delighted to hear that you enjoyed all aspects of your stay. We look forward to welcome you back in not too distant future. Warmest wishes, Nish Polu Hotel Operations Manager

What a lovely experience!

Catatan Tripadvisor 5.0/5

Dean_Cer Keluarga - Ulasan TripAdvisor tersertifikasi

The Mantra Epping is ticking all the boxes for a lovely comfortable and convenient accommodation spot. Rooms were modern, cozy and yes even the first floor was quiet allowing for a great nights sleep. The walk in shower was spacious and rejuvenating with a very functional bathroom. Dining in house is an absolute must with a walkthrough to the connecting Republic Tavern. A selection of both bistro favourites and awesome selection of craft beers and wines. You will be well looked after by Callum up front or the lovely back of house chefs Aimee, Suraj and Rahul. The Republic Tavern really is a great space to relax, eat, drink, meet friends, watch some sports or play some pool. Alternatively you can find some space to claim as your own. The bistro is open to the public and really family friendly. From office staff Ash, Kam and Marianna will have all your check-in check-out needs taken care of any of course any other bits and pieces you made need during your stay, they are only a call or stroll away, don’t hesitate they are extraordinarily friendly and professional. Finally you have to start your new day after a wonderful refreshing rest with a divine breakfast buffet. Again here the most endearing Jam and Nathalie will provide you with all you need including a top end barista coffee, yum! Ultimately we rate this stay at the Mantra 5 star a wonderful option for airport travellers or business or leisure needs in the area.

Dear Dean, We very much appreciate your time taken to share the feedback following your recent stay with us at Melbourne Epping. We delighted to read your comments and great to hear that you enjoyed all aspects of your stay. We will share your comments with our team and particularly, the ones you have highlighted and I am sure, that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards, Nish Polu Hotel Operations Manager

Terrible Customer care

Catatan Tripadvisor 1.0/5

Auzkiwi Ulasan TripAdvisor tersertifikasi

I had 3 room changes over 2 days. Finally got to my 4th room after demanding that my aircon and tv should work as a basic service in this 4 star hotel not to mention the room temp up to 30 degrees without cooling! The reception team never even came up to check if it was working or not. I had to complain multiple times and force them to act. Even so, I had to go down to reception to collect new keys and return old keys! You’d think by the 3rd room, someone would come and physically check to verify the problem …. But No one did!

Dear Reggie, A very warm wishes from Mantra Melbourne Epping. Thank you once again for taking your time to share the feedback on TripAdvisor as well. Whilst I extremely apologise for the service you experienced in our hotel - I assure you that we will follow up with our team internally in our hotel and take necessary action. Please feel free to contact directly to share the further feedback if you wish to. Warm regards, Nish Polu Operations Manager

Do not stay here-Horrendously noisy hotel

Catatan Tripadvisor 1.0/5

rickbS8635VU Ulasan TripAdvisor tersertifikasi

Do not stay at this terribly noisy hotel. It is the worst hotel for continuous loud road noise ever, and I have stayed in lots of hotels. I asked for a quiet room not overlooking the noisy Cooper Street. My request was ignored and the receptionist flatly refused to give me a quieter room saying they had no quiet rooms. This is a disgraceful place and you will be bombarded with loud traffic noise all night and day. Trucks, utes, motorbikes roaring past, and I was on the top fifth floor. BE WARNED, DO NOT EVER USE THIS HOTEL

Dear RickbS8635VU, A very warm wishes from Mantra Melbourne Epping. Firstly, please accept my sincere apologies for your experience. We take all our guests feedback's seriously and assure you that, we will thoroughly investigate this matter internally with our team members. We strive to provide excellent service to all our guests and ensure, that their stay is comfortable and memorable. My apologies once again for your experience. Whilst I conduct the followup, I request you to kindly reach out to me directly as I am unable to locate your reservation in our system. I will look forward to hear from you and thank you once again for sharing your feedback. Warmest regards, Nish Polu Hotel operations Manager

A 4 star hotel that does not even provide a bottle of water in the room any more!

Catatan Tripadvisor 2.0/5

Andreas B Bisnis - Ulasan TripAdvisor tersertifikasi

No water provided in the room and the reception sends you to the restaurant to buy a bottle of water! Cost savings instead of looking after ( platinum ) Accor customers. Not good enough ! Rooms toward the street very loud ! Will probably go back to Novotel in Preston

Dear Andreas, A very warm wishes from Mantra Melbourne Epping. Firstly, please accept my apologies for the experience which will be followed up with our team internally in our hotel. While I appreciate your loyalty - I assure the customer service is our number priority, and we thrive for. In regards to the water, we do have the complimentary filter in the ground level of the hotel with hot / cold water - as part of the Environemtal sustainability Governance, we are completely eliminating single use plastics and water bottle is one of them. However, I have taken note of your feedback to source the alternative and thank you once again for sharing. My apologies once again and we look forward to welcoming you back. Warm regards, Nish Polu Operations Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 392 ulasan 8.5/10 Lokasi
  • 739 ulasan 8/10 Kamar
  • 683 ulasan 8.7/10 Pelayanan
  • 11 ulasan 6.1/10 Internet
  • 385 ulasan 9.3/10 Kebersihan
  • 285 ulasan 7.8/10 Makanan
  • 234 ulasan 8.6/10 Sarapan
  • 172 ulasan 8/10 Fasilitas

Diberdayakan oleh Trustyou

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