Novotel Karawang 4성

고객 평점 (ALL 평가) 4.4/5 192 리뷰

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Novotel Karawang - Image 2
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Jl Interchange Karawang Barat, Margakaya Teluk Jambe Barat, Karawang Jawa Barat, 41361 KARAWANG, 인도네시아

호텔설명

호텔 추가 정보

  • Free WIFI is available.

  • The hotel is 10 min away from the Karawang industrial compound.

  • Guests can unwind at our Fitness Centre and Spa.

  • The hotel has easy access to the Karawang Barat Toll Gate of the Jakarta to Bandung Highway.

  • The hotel is located only 10 minutes away from the International Golf Club

숙박

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객실 1

호텔 위치

Novotel Karawang

Jl Interchange Karawang Barat, Margakaya Teluk Jambe Barat, Karawang Jawa Barat
41361 KARAWANG
인도네시아

GPS:-6.33776, 107.272111

전화
팩스 +62 267 6483000

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 룸 서비스

NUANCE RESTAURANT

Enjoy our buffet and à la carte offerings from breakfast, lunch to dinner. A great selection of delectable cuisine served in a fun and casual ambiance. Nuance is the perfect place for an after work rendezvous.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  192 리뷰

고객 평점 2.0/5

Somi O. 비즈니스 - 전체(All) 통지 확인

Dear Mrs. Somi O., Thank you for taking the time to share your feedback with us. We sincerely apologize that your stay at Novotel Karawang did not meet your expectations. We are especially concerned to learn about your experience regarding the welcome amenity. Please accept our deepest apologies, as this is far from the standard we strive to provide. We understand how unsettling this must have been, and we appreciate you bringing it to our attention during your stay. Your comments have been shared with our management team, and we are conducting a thorough internal review to ensure this matter is addressed appropriately and prevented from happening again. We also regret that we did not communicate the progress of the investigation more effectively before your departure. Clear and timely communication is an important part of our service, and we recognize that we fell short in this regard. Furthermore, we apologize for the inconvenience caused by the room temperature, the refrigerator, the missing amenities, and the insufficient bottled water. Your feedback has been shared with our Housekeeping and Engineering teams for immediate follow-up and corrective action. We also appreciate your comments regarding the availability of basic necessities and overall service, as they help us identify areas where we need to improve. Thank you once again for your honest feedback. While we regret that your experience was disappointing, we truly value your comments as an opportunity to improve. We hope you will consider giving us another chance to restore your confidence and provide you with the quality stay that Novotel Karawang is committed to delivering. Warm regards, Fika Koyong General Manager

고객 평점 3.0/5

Yusik C. 비즈니스 - 전체(All) 통지 확인

그 외 웹 사용자 평가 등급

  • 78 리뷰 7.8/10 위치
  • 336 리뷰 8.3/10 객실
  • 360 리뷰 9.1/10 서비스
  • 8 리뷰 6.9/10 인터넷 가격
  • 185 리뷰 8.4/10 청결도
  • 108 리뷰 9.6/10 분위기
  • 106 리뷰 8.6/10 조식
  • 70 리뷰 6.1/10 안락함

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