Mercure Karawang 4성

고객 평점 (ALL 평가) 4.9/5 925 리뷰

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호텔설명

호텔 추가 정보

  • Swimming Pool

  • Kids Zone

  • Water Park

  • Shopping mall and optional excursions around the city.

숙박

Take advantage of our Flight + Hotel offers

Discover

호텔 위치

Mercure Karawang

Jl Galuh Mas Raya, Teluk Jambe, West Karawang Indonesia
41361 KARAWANG
Indonesia

GPS:-6.328304, 107.290948

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.9/5  925 리뷰

TripAdvisor 평가  4.5/5  597 리뷰

2024으뜸 시설

A not so thrilled experience

트립어드바이저 평점 3.0/5

andrewsusanto 가족 - TripAdvisor 인증 리뷰

I less enjoyed the staycation with my family at this hotel. Facility were run down when we stayed here (sauna and ofuro didnot work). Compacted parking lot in the basement. Services and staff's attitude could be improved. However, location is strategic.

Dear Mr. Andrewsusanto, Thank you for taking the time to share your experience at Mercure Karawang. We regret that your experience did not meet your expectations, and we sincerely apologize for any inconvenience caused. At Mercure, we are committed to providing exceptional service to all our guests, and your feedback is invaluable to us. We have taken immediate action to address the issues you raised and prevent their recurrence in the future. We appreciate your valuable insights and hope to have the opportunity to serve you better in the near future. Best regards, Dodit Hapsoro General Manager

Table manner

트립어드바이저 평점 5.0/5

okta viani w TripAdvisor 인증 리뷰

It was an extraordinary experience when I was able to carry out a table manner event at Mercure Karawang. the food served is extraordinary, starting from the taste, texture, appearance, aroma. quite satisfied with the food and drinks served. Today I have a table manner event at the Mercure Karawang Hotel. I recommend this place because I believe Mercure Karawang can provide the best service. The staff there were very friendly, the chef immediately explained the process by which the food was made and the composition of the food, Mr. Chandra and Mr. Uung were able to explain the ingredients and serve the menu well, and also prepared the event according to our needs. I am satisfied because I chose the Mercure Karawang Hotel as the venue for this table manner event.

Dear Oktavianiw2024, We greatly appreciate your feedback regarding your visit to Mercure Karawang. Receiving positive feedback is highly gratifying for us. We will ensure that your comments are shared to Mr Chandra, UUng and with our team. We are confident that this feedback will serve as a motivation for all our staff as we continuously strive to enhance the quality of our services. Thank you once again for sharing your experience, and we sincerely hope that your future visits will be equally satisfying. Best regards, Dodit Hapsoro General Manager

Nice experience

트립어드바이저 평점 5.0/5

Compass47786972115 TripAdvisor 인증 리뷰

The hotel is very nice, the staff are friendly and quick response especially vanny at lobby. I came here with my college for business matters and the wifi, room, and breakfast is very good and delicious. They also have hot tub and sauna! Will comeback again later 👍🏼

Dear Compass47786972115, Thank you for your delightful feedback! We are thrilled to learn that the warm hospitality provided by Vanny made your stay truly memorable. Your kind words reflect the dedication and commitment of our staff to providing exceptional service at Mercure Karawang. We appreciate your recognition of our team's efforts, and it will be our pleasure to welcome you and your family back to this wonderful place. If there is anything specific you would like to experience or arrange during your next visit, feel free to let us know. We look forward to hosting you again for another memorable stay! Sincerely, Dodit Hapsoro General Manager Mercure Karawang

live tepan yaki

트립어드바이저 평점 5.0/5

Vacation29958712120 TripAdvisor 인증 리뷰

Thankyou for exellent service by ka dewi and ka ara , and good experience tepan yaki live by chef swandi and also thanku chef hermawan for ur kindness! over all the taste of food it was delicious! 🥰🥰

Dear Vacation29958712120, We are very grateful for your comments regarding your visit to Mercure Karawang. It is very pleasing for us to receive positive feedback. We will share your comments with our team especially Chef Iswandi, Chef Hermawan, Dewi and Ara. We are sure that this feedback will be a motivation for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one. Best regards, Dodit Hapsoro, General Manager

Great Service

트립어드바이저 평점 4.0/5

james t TripAdvisor 인증 리뷰

Excellent service at pool bar and front desk. Nata and Vanny went the extra measure at all times. The Japanese place is good. Totally unexpected in this part of Indonesia too! The rooms are clean and well appointed. I did a lot of work from the desk in the room.

Dear Mr AmericanTourister59, We are very grateful for your comments regarding your visit to Mercure Karawang. It is very pleasing for us to receive positive feedback. We will share your comments with our team especially Ms Vanny And Nata. We are sure that this feedback will be a motivation for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one. Best regards, Dodit Hapsoro General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 134 리뷰 8.9/10 위치
  • 335 리뷰 8.6/10 객실
  • 413 리뷰 9.2/10 서비스
  • 8 리뷰 5.9/10 인터넷 가격
  • 245 리뷰 9.1/10 레스토랑
  • 168 리뷰 8.7/10 청결도
  • 135 리뷰 9.3/10 조식
  • 20 리뷰 9.4/10 가격 대비 가치

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