The Lost Camel Hotel - A member of Mercure Hotels 3.5 stars

TripAdvisor rating 4.0/5 438 reviews

Best price
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The Lost Camel Hotel - A member of Mercure Hotels - Image 4
Yulara Drive, Ayers Rock, 0872 YULARA, Australia

Description

Hotel extras

  • With over 65 tours, local activities and attractions within Ayers Rock Resort

  • Complimentary Resort Shuttle Bus and Airport Transfers

  • Access to Resort Restaurants and Bars

  • Complimentary daily guest activities

  • Soak up the sun by the hotel's swimming pool

Our accommodation(s)

Room

Standard Room with 1 Queen size bed

  • 2 pers. max
  • 22 m² / 236 sq ft
  • Bedding 1 x Queen size bed(s)

Hotel location

The Lost Camel Hotel - A member of Mercure Hotels

Yulara Drive, Ayers Rock
0872 YULARA
Australia

GPS:-25.240746, 130.983085

Telephone
Fax +61 2 9299 2103

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Wi-Fi
  • Air conditioning

Pool

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  4.0/5  438 reviews

Certificate of excellence 2024

Good place to stay but needs some love

TripAdvisor rating 3.0/5

414honeyb TripAdvisor review

Expect to be bombarded with hard sell the entire time. On the document I signed when booking in was a space to “donate” $5 to the local community. It was highlighted in fluff highlighter and there was no option to decline to “donate”. In your room the tv will be on bombarding you with this or that sightseeing trip, and at every shop you can “donate” some more money. I arrived after midday only to find my room was “not yet ready”. I only booked this room ages ago, and it was well past 12pm when I arrived via your shuttle that collected me at the only airport. I mean, it is not like I just arrived out of the blue. Beyoncé, who checked me in, said she would text me as soon as my room was ready, but she didn’t. So I had to go ask about my room again after dawdling around in the town square for ages. They had not made any effort to take my bags, which were at the front desk, to my room, so I had to drag them along. At least I slept well. The design of the room is very nice, and the bed and pillows were great, but beware, a “king size” bed is basically two singles pushed together so be careful not to fall down the centre crack. I also had an issue with months-worth of mould crawling up the tiles in the bathroom. Octarina, also at the front desk, got someone to come out and clean it, but why it was left to get to that state (in a desert no less), is hard to fathom? Or do guests just think the grout is supposed to be pink and grey in the shower? Toilet was truly badly stained and the toilet window also needs to have the privacy filter fixed as people could see me on the toilet unless I closed the curtain. Also why did you close the pool at 8pm when it says 10pm on the signs? Ruined my after dinner swim plans. The desk staff were friendly, and helpful when asked about things. It was overall a nice place to stay, even if it needs a bit more upkeep. I will return soon and hopefully find things had improved for the better.

Lost Camel hotel- Good hotel option

TripAdvisor rating 3.0/5

Mooh72 Friends getaway - TripAdvisor review

We liked this hotel. For us it is a solid three star hotel. The rooms have everything we needed. Comfy warm beds, fridge, couch to sit on, good heating and clean. A bonus was the separate toilet and shower. There is a large pool - not that we used it. Too cold. The town centre amenities were an easy stroll. Reception was friendly and helpful - though sometimes spoke so quickly we could not always get what they were saying. The only aspect we did not like was the sound proofing. Anyone walking or talking outside in the corridor, past our room door, was very audible. We got woken up so used earplugs there after. We got up before sunrise and were away all day. This hotel was perfect for us given we spent very little time in our room. If you are wanting more luxurious surroundings then this hotel is not for you. We liked it and would stay there again. This is unpretentious, comfortable accommodation.

Thank you for your feedback! We greatly appreciate your additional comments regarding your stay, both positive and constructive, which will be shared as we continually strive to improve the experience for our guests.

Amazing place to stay

TripAdvisor rating 5.0/5

honestdean Couples - TripAdvisor review

The Lost Camel is a great hotel in the Ayres Rock resort complex. Clean and tidy with all necessary amenities. Lovely looking pool area but too cold for us in June ! Very close to the resort town square with shops and eateries. Short walk to sunset viewing area. Fantastic stay.

Thank you for your feedback! We are pleased to hear you enjoyed your stay with us! We hope to be able to welcome you back one day soon!

Lovely stay

TripAdvisor rating 5.0/5

Akiko Camille L TripAdvisor review

Massive thanks to Lost Camel Hotel for the fantastic service you’ve provided us. The room was so lovely and kept clean every day! Everyone was helpful to us from the front desk, reception, housekeeping, and maintenance. We would like to commend Pela from maintenance who helped us open our locked luggage. We thought, we must break the whole thing just to get our clothes and stuff, but he was able to open it seamlessly! Also, the reception who brought Pela that day, thank you as well, we didn’t get your name.

Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a fantastic stay at The Lost Camel Hotel. Your kind words about our staff, including the helpful reception team, are much appreciated. We look forward to welcoming you back soon!

Bucket list Tick - Uluru trip

TripAdvisor rating 5.0/5

Cassandra C TripAdvisor review

Staff were amazing , beds and rooms comfortable and very central in the area of Yulara. Loved our stay at The lost Camel So many experiences you can do while you are out there Wintjiri Wiru - Sunset Dinner is just amazing and worth the money And just a simple bike ride around Uluru taking in the beauty and culture will open your heart to this area

Thank you for your kind words! We're delighted to hear that you loved your stay at The Lost Camel. We hope these experiences left lasting memories and look forward to welcoming you back for more adventures in Ayers Rock Resort!

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Other web-users rate our hotel

  • 246 reviews 9.1/10 Location
  • 350 reviews 6.9/10 Room
  • 214 reviews 6.6/10 Service
  • 6 reviews 8.5/10 WiFi
  • 145 reviews 7.6/10 Cleanliness
  • 126 reviews 8.9/10 Pool
  • 99 reviews 5/10 Value
  • 51 reviews 3.4/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.