The Lost Camel Hotel - a member of Mercure Hotels

The Lost Camel Hotel - a member of Mercure Hotels 3.5 stars

TripAdvisor rating 4.0/5 314 reviews

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Description

Hotel extras

  • Close to major tourist attractions such as Uluru (Ayers Rock) & Kata Tjuta (Olgas)

  • Part of the Ayers Rock Resort

  • Nearby cultural and art centres

ALLSAFE approved hotel

Hotel location

The Lost Camel Hotel - a member of Mercure Hotels

Yulara Drive, Ayers Rock
0872 YULARA
Australia

  • AIRPORT SHUTTLE:  VOYAGES AYERS ROCK RSRT

  • By plane

    CONELLAN AIRPORT At 6km / 3.73 miles - Shuttle free

  • By plane

    CONELLAN AIRPORT At 6km / 3 miles - Shuttle free

GPS:-25.240746, 130.983085

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Air conditioning
  • Wi-Fi

Our accommodation(s)

The compact studio style rooms are decorated in bright colours and crisp, clean whites. Each room features a deliciously comfortable King Bed, can be separated into two single beds, and a bathroom with a separate shower, toilet and open plan vanity.

Standard Room with 1 King Size Bed Non contractual photo

Accessible room

  • Max. number of persons: 2
  • Area: From 22 / 236 sq ft
  • Views: Garden View Note

Note :

*Subject to availability

  • Coffee/tea making facilities

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  4.0/5  314 reviews

Wonderful short stay

TripAdvisor rating 5.0/5

David F TripAdvisor review

My partner and I had received an upgrade from the Lost Camel to the beautiful Desert Gardens prior to departure, on arrival we were delighted. The staff at this hotel, from the front desk to grounds maintenance, were all highly professional and personable making for a very enjoyable experience, I imagine this is due to the excellent work being done by the National Indigenous Training Academy based at Yulara. Good food and cocktails; the room was clean and spacious and, thanks to a room upgrade, with a beautiful view of Uluru. By all means visit, stay at the Desert Gardens and book a rock view room, you won't be disappointed.

I'll be back!

TripAdvisor rating 5.0/5

KareninAlice Business - TripAdvisor review

Great value for money. The rooms were of adequate size, water pressure in shower was amazing. Would have been nice to have a window to look out of. Perfect location to walk to shops, cafe & restaurant in the town square. Check-in/ reception staff were exceptionally helpful and friendly.

Hi KareninAlice Thank you for your lovely review and we are delighted that you so enjoyed your stay at The Lost Camel. We very much look forward to welcoming you back to Ayers Rock Resort in the future. Kind Regards Todd Hunter General Manager The Lost Camel

Stay at Uluru

TripAdvisor rating 2.0/5

TrailBlazer567573 Couples - TripAdvisor review

In short, we stayed two nights at the Lost Camel Hotel. The room was clean and generally comfortable. However, the room had no direct sunlight/windows(!) (the bathroom has a milk-glass window and some of that light in turn feeds through to the bedroom). Beyond this, the main disappointment during the stay were a number of experiences with reception staff. For example, we stopped at reception to unload bags from the car only and were immediately told that only buses were allowed to stop there (but nobody offered to help with the luggage either...??). The 'straw that broke the camel's back' was when at checkout time, even though our reservation and confirmation showed a checkout time of 12, we were told that "It is this hotel's policy that checkout time is 10, no matter what your booking says." I feel this is completely unacceptable and in my view a breach of (booking) contract - not even mentioning, terrible customer service.

Hi TrailBlazer567573 We are very sorry to read that your stay at The Lost Camel did not meet expectations and in particular that you were not satisfied with our customer service. Your feedback will certainly be shared as it is always or priority to provide the best possible experience for our guests. The check out time at all hotels across Ayers Rock Resort is 10.00am and is featured on our own Ayers Rock Resort website and documentation. We do however regret that the information was incorrectly displayed on your booking confirmation from our booking partner and we further assure you that this has been updated with them directly. Given we are currently experiencing 100% occupancy we were unfortunately unable to offer a late check out however we certainly apologise for any inconvenience caused to you. Kind Regards Todd Hunter General Manager The Lost Camel

Pleasant Surprise

TripAdvisor rating 5.0/5

Freedom24623 Solo travel - TripAdvisor review

Awesome location within the resort facility. Staff was extremely helpful with setting up excursion on a last minute basis. It made the trip even better. Prices were reasonable considering where you are staying (National Reserve).

Hi Freedom24623 Thank you for your lovely review and we are delighted that you so enjoyed your stay at The Lost Camel. It will certainly be my pleasure to share your feedback directly with our team. Kind Regards Todd Hunter General Manager The Lost Camel

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