Peppers Silo Launceston

Overall a lovely stay considering the missteps. We checked in to our room which was a nice size. The issue was the cleanliness of both the carpet and entrance (hair) and bathroom/shower (again hair). Mould in the sink. I attempted to clean but eventually called the front desk. The hair was even on the walls in the shower. A lovely staff member was sent immediately with a vacuum. Fantastic service. I received a call the next morning as a follow up. Food and beverage was the biggest let down of our stay. The charcuterie board in the lounge was dismal. Terrible really. Try a field trip to the Josef Chromy winery for an idea of what a charcuterie board should look like. Our table was never cleaned and glasses / plates piled up. Breakfast on our first day was 2 eggs on 1 piece of dry toast. That was it. The second day, the homemade beans were so hard they were left. Service very slow. Feedback was given and the restaurant supervisor was wonderful to speak to. Apparently this feedback has been given to the kitchen manager before by other before but to no avail it seems. Overall the food was very underwhelming at Pepper Silo. Great location on the river with a lovely bridge walk to restaurants. There is a beautiful park for the kids too. Vehicle parking is ample. Five stars to the management teams in the restaurant and front desk. They were attentive, respectful and wanting to know the issues. We would return and I would hope that food and beverage has improved.

This hotel is just beautiful. The original concrete walls of the silos are beautifully included in the rooms and hotel facilities. Staff are friendly and professional. All amenities are modern and stylish. There is a hotel dog called Archie who has a bed and toys at Reception which is just so lovely when you are on holidays away from your fur babies! I think all hotels should have dogs! We can’t wait to return to this hotel.

We had a group of 5 friends coming to Launceston to celebrate a friend's birthday following years of no contact due to COVID. We were able to enjoy the Silo's restaurant and bar. And the views were pretty nice too.

Very nice hotel. Right on the river. Great location easy walking distance into Launceston. Great walking trails next to the river. Service very friendly and rooms massive. Went to the bar for drinks. Good drink selection and again friendly staff. The carpark across the road is also theirs and easier to park in if the one out the front is full.

Great service, comfortable beds and quiet rooms, awesome in-house dinner, fantastic welcoming as we walked into building, great views looking over the river and city, very central for that leisurely stroll along the river.