Raffles Boston 5 stars

Customer review rating (ALL Rating) 4.6/5 113 reviews

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Description

Hotel extras

  • Extraordinary cuisine in exceptional spaces led by Michelin-starred chef, George Mendes.

  • Wellness Floor with Guerlain Spa, 2,000 SF fitness center, 20m pool & oversized hot tub.

  • All rooms & suites feature butler service, the finest furnishings & luxurious marble bathrooms

  • Centrally located in the heart of Back Bay, close to Newbury Street and Boston Common.

Our accommodation(s)

Hotel location

Raffles Boston

40 Trinity Place
02116 Boston
United States

GPS:42.34818, -71.07472

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  113 reviews

Excellent staff and hotel

Customer review rating 5.0/5

Bw Solo - Confirmed reviews ALL

Raffles Boston is hands down one of the most amazing hotels in the area. Service is impeccable from the moment we enter the hotel until departure. Thanks to the entire team for another memorable stay! Anya, Rey, Tabata, Lysette, the butler team, spa, and last but not least, the phenomenal concierge/front desk team! Thank you so much!!

Great service ,Great Stay

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Service is wonderful, great location with outstanding decor.

Nice stay - room for improvement

Customer review rating 4.0/5

Traveler Business - Confirmed reviews ALL

Staff is A++, hotel is lovely but there are some areas that could use improvement to make this a true luxury hotel. #1 Linens! Sheets should be higher quality #2 Seating in Tea room - chairs should be the same height as sofa, right now there is about a 3-4 inch difference and it makes for uncomfortable interactions #3 Check in - super akward right now, staff is standing while guests are seated - very odd #4 Offer pens when presenting the check

Wonderful Service, Beautiful Property

Customer review rating 5.0/5

Brooke L. Friends - Confirmed reviews ALL

Thank you for a lovely stay! I very much enjoyed your arrival experience and check in with Julie (I hope I remembered her name correctly!) and Butler Steve. I stayed with two friends including one of their daughters who is six years old as a Slumber Party with the “aunties” . She recently broke her arm so this was a fun get out of the house night. The kids sized robe and mocktail welcome drink made her feel so special. Thank you for your anticipating our needs and accommodating special requests!

Dear Ms. L., We very much appreciate your comments regarding your recent stay at our hotel! Thank you for your time as it is always a pleasure to receive positive feedback. I will share your praise with our team, especially Julia and Steve. Your feedback is invaluable to us and will serve as encouragement to continuously improve the quality of our services. We look forward to welcoming you back in creating even more pleasant visits. Best regards, Aileen Hoang Director of Quality

Well located

Customer review rating 5.0/5

J. J. Friends - Confirmed reviews ALL

We were created and taken care of very well Everyone was friendly and helpful Nicest hotel I’ve ever stayed at

Dear Ms. J., Thank you for your time in sharing about your wonderful experience at our hotel. Here at Raffles Boston, we strive to perfect services and facilities for all of our guests. You praise act as encouragement for us to continue going above and beyond. I will be sure to share your comments with our team, especially with Nick. We look forward to welcoming you back soon! Best regards, Aileen Hoang Director of Quality

Other web-users rate our hotel

  • 25 reviews 9.9/10 Location
  • 57 reviews 8.1/10 Room
  • 90 reviews 7.8/10 Service
  • 42 reviews 7.9/10 Amenities
  • 39 reviews 8.4/10 Vibe
  • 27 reviews 7.9/10 Food
  • 18 reviews 5.2/10 Comfort
  • 15 reviews 9.3/10 Wellness Area

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Customer review rating (ALL Rating) 4.3/5 (3349 reviews)

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