Mantra Towers of Chevron Surfers Paradise 2 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 3.9/5 Отзывов: 1 007

Mantra Towers of Chevron Surfers Paradise - Image 1
Mantra Towers of Chevron Surfers Paradise - Image 2
Mantra Towers of Chevron Surfers Paradise - Image 3
Mantra Towers of Chevron Surfers Paradise - Image 4
23 Ferny Avenue, 4217 SURFERS PARADISE, Австралия

Описание

Особенности отеля

  • The three towers are home to spacious and self-contained 1, 2 and 3 Bedroom Apartments.

  • Bask in the sunlight and unwind at Beaches in the Sky.

  • Mantra Towers of Chevron is conveniently situated with easy access to public transportation.

  • We are situated to be a short stroll away from the renowned Surfers Paradise Beach.

  • For relaxation and watching your kids play, our lagoon swimming pool is the place to be.

Наши номера

Расположение отеля

Mantra Towers of Chevron Surfers Paradise

23 Ferny Avenue
4217 SURFERS PARADISE
Австралия

GPS:-27.999546, 153.427723

Телефон
Факс +61 7 5584 8600

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Домашние животные не допускаются
  • Трансфер
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Курение на территории отеля запрещено

2 Бассейны

Have the luxury of choosing from a large lagoon pool, indoor and outdoor lap pools, spa or sauna.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

Узнать больше

Рейтинг ALL  3.9/5  Отзывов: 1 007

Рейтинг TripAdvisor  3.7/5  Отзывов: 6 548

A great family stay

Примечание: Tripadvisor 4.0/5

Natasha P Реальные отзывы TripAdvisor

We stayed on the 27th level in tower 3. 2 bedroom 2 bathroom oceanview Prior to our stay I read the reviews so I was expecting the worst! I did email the property and request a high floor and renovated room! The room was clean and the kitchen had everything you needed. My only complaint was the bed was hard as a rock, although my husband loved it, the single beds are small in the 2nd bedroom but the kids didn't complain. A few carpet marks but nothing to worry about! No issues with slippery steps but I did hold onto the rail! Overall an amazing stay! Have stayed at many mantra properties and happy with this stay also 😊

Reasonable

Примечание: Tripadvisor 4.0/5

Jeanette C Реальные отзывы TripAdvisor

Location was great above the shopping center with Cole's supermarket downstairs also a medical centre which came in handy..The indoor pool steps are very slippery as I found out and ended up with a few injuries..The dishwasher in our room was not cleaned out properly before we got there so it had a bit of a bad smell.. Reasonable place to stay..

Every visit to this hotel is horrible. Every single visit.

Примечание: Tripadvisor 1.0/5

SeanArapeta Реальные отзывы TripAdvisor

I am forced to stay here for work every October since 2021 and as consistently bad as they are, they find new ways to ruin every trip to Surfers Paradise. I travel every third week so I have stayed in a LOT of hotels all over Australia, New Zealand and the UK. They take $300 deposit - last time a deposit was required anywhere else was over five years ago. One year they accused me of not returning the keys and were refusing to return my deposit. Another year, I was accused of the marks on the walls that existed prior to my arrival. Expect a 15-20min wait for an elevator to work - same every year. Say good bye to any luggage left at Concierge. No tags or tickets. “Can I get a delivery sent here?” “No we don’t allow that.” “I’d like to check in please. Here’s my reservation number from the travel agent.” “Sorry but your name is not in our system so we cannot check you in.” “Can I get some pool towels please?” “Yes but there’s a limit.”

Avoid Aparatment 2226

Примечание: Tripadvisor 1.0/5

JudeDudes Реальные отзывы TripAdvisor

I paid $425 per night for 4 nights for an apartment in Tower 2 - I was allocated Unit 2226 (at a cost of over $1600). The location is excellent, and the views were stunning. Unfortunately, this was all ruined by the owner of apartment 2226 letting their responsibility to maintain the unit to a standard worthy of a $425 per night apartment. Accor share culpability I am afraid. Examine the photos and decide for yourself if you would be happy taking your young family to stay in an apartment at that rate with such shoddy appearances. I cannot vouch for other apartments in the complex, but this unit 2226 should be on your miss list. All up it is a worn and grotty unit.

Thank you for your detailed feedback. We sincerely apologize that your stay in Apartment 2226 did not meet your expectations, especially given the premium price paid. We understand how important it is for our guests to enjoy not only the location and views but also a well-maintained and comfortable space. We regret that the condition of the apartment fell short and appreciate you bringing these issues to our attention. We take maintenance and cleanliness very seriously and are working closely with the property owners to ensure that all units meet the high standards our guests deserve. Your comments will help us improve, and we hope you might consider staying with us again so we can provide a better experience. Kind Regards Mantra Towers of Chevron Team

Don't bother

Примечание: Tripadvisor 1.0/5

Jason O Реальные отзывы TripAdvisor

Worst hotel i have ever stayed at. Filthy rooms, shocking road noise and it smells like garbage. The room and utensils are filthy and the sliding doors dont shut properly.

Thank you for taking the time to share your feedback, though we're truly sorry to hear about your experience. We sincerely regret that your stay did not meet expectations and that you encountered issues with cleanliness, noise, and room maintenance. This is certainly not the standard we aim to provide, and your comments have been shared with our housekeeping and maintenance teams for immediate review and action. We appreciate you bringing these matters to our attention—it helps us improve. Kind regards, Mantra towers of Chevron Team

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 858 Отзывов 9.4/10 Расположение
  • 1 192 Отзывов 5.2/10 Номер
  • 513 Отзывов 6.9/10 Сервис
  • 47 Отзывов 2/10 Интернет
  • 506 Отзывов 2.5/10 Чистота
  • 469 Отзывов 5.2/10 Удобства
  • 455 Отзывов 4.1/10 Комфорт
  • 260 Отзывов 3.2/10 Атмосфера

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