Peppers Soul Surfers Paradise 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.4/5 Отзывов: 2 415

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Описание

Особенности отеля

  • Our Mediterranean inspired restaurant Hyde Paradiso on Level 1 features stunning beach views

  • Spoilt for choice, we have a indoor lap pool, and outdoor pool with stunning beach views

  • Experience pure relaxation during your holiday with a visit to our sauna, steam room and spa

  • If you feel like keeping fit during your stay, we have a fully equipped gymnasium onsite

  • Enjoy the BBQ facilities with friends and family amongst tranquil, landscaped gardens

Наши номера

Пентхаус

Presidential Suite Deluxe

  • 9 чел. максимум
  • 450 / 4843 sq ft
  • Постель 2 x Большие двуспальные кровати и 2 x Односпальные кровати и 1 x Двуспальные кровати (queen)
  • Виды: Вид на океан/море
  • Плюсы размещения: Балкон

Расположение отеля

Peppers Soul Surfers Paradise

8 The Esplanade
4217 SURFERS PARADISE
Australia

GPS:-28.001037, 153.430649

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Домашние животные не допускаются
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено

HYDE PARADISO

A lively oceanfront lounge, Hyde Paradiso is inspired by the L.A. lifestyle. Incredible beach views, over-size cocktails, signature sgroppinos, mouthwatering Mediterranean food and DJ soirees on weekends.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.4/5  Отзывов: 2 415

Рейтинг TripAdvisor  4.5/5  Отзывов: 3 841

Amazing view

Примечание: Tripadvisor 4.0/5

322sandeepb Семьи - Реальные отзывы TripAdvisor

Superb location. Superb rooms . We take 2 bhk apartment and it’s on 32 floor and superb view of surfer paradise . Closes to best shopping and entertainment zone . We enjoy a lot . I have my best view in this hotel .Keep it up . Although in our stay there is fire in lift so we are block in room for 2 days . We can’t go out . But hotel provide all support they could give us and have proper announcements that what is happening. They even refund our 1 day apartment rent . Best place to stay in Gold Coast

Best getaway ever

Примечание: Tripadvisor 5.0/5

Wendy H Реальные отзывы TripAdvisor

I had a two bedroom apartment overlooking the ocean. Everything was perfect. The view was majestic. The sunrises were amazing. The apartment was stunning every room had a balcony overlooking the beach. Had buffet breakfast a couple of times at the hotel was really delicious. You are right in the heart of Surfers so everything including lots of restaurants and activities are right at the front of the building. Both inside and outside pools and spas were really good. I loved the secret garden which overlooked Cavill mall. The cleaning staff were lovely and replenished towels coffee daily. The lifts were really fast and I never had to wait kind. I most definitely recommend this place.

Hi wendyhU1817XE, Thank you very much for your outstanding feedback regarding your stay at Peppers Soul. It is always a pleasure to receive such positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Warm regards The Guest Service Team

People spend a small fortune to stay in hotels night staff need to learn to look after people.

Примечание: Tripadvisor 3.0/5

Chrystal E Реальные отзывы TripAdvisor

Valet staff were next level amazing. Front of house was ok. Night staff were absolutely terrible because of them we don’t want to return. We lost status points as we were hoping to extend our stay. It is also not a good look for a hotel that is apart of the Accor All membership scheme. We were planning on staying longer until we had the terrible experience. We are now at the darling treated beautifully and on first name bases.

Dear Chrystal, Thank you for taking the time to tell us about your experience at the Peppers Soul Surfers Paradise. Your experience does not sound like our regular standard of operation, and I am very disappointed that we failed to provide the service we are renowned for. I have reached out to you directly to further discuss your concerns. Sincerely, Elena Gligorova Executive Assistant Manager

A little disappointing

Примечание: Tripadvisor 3.0/5

Sydney_Kat27 Реальные отзывы TripAdvisor

While no doubt the location is great, as a Gold Accor member we were a little disappointed by our experience. We got the room we paid for, with no obvious upgrade, and a room with a number of issues. Broken wheels on the dishwasher, a/c controls very temperamental, maintenance people hanging outside the windows, a tv that was installed in the middle of the stay. No turn down service, no service when requested as we were going to be out for a couple of hours. None of the issues in of themselves were a problem - but combined together over a 7 night stay, and compared to what we typically experience at these properties, it was just a bit disappointing. (Separately the indoor hot tub was awful - with green slime in the foam - needed a thorough clean).

Hi Sydney_Kat27, Thank you for taking the time to share your feedback and time on the phone. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Warm regards, The Guest Service Team

Amazing Views in a Perfect Location

Примечание: Tripadvisor 5.0/5

aussiefamilySydney Реальные отзывы TripAdvisor

We've stayed here a few times and it is really hard to fault the 3 bedroom apartment that we stay in. We love the spacious living and having balconies with views at the front and back of the building. We used the indoor pools due to the weather and enjoyed it, as well as the spa. The service at the front reception is professional more than friendly and the location is hard to beat. We will definitely be back.

Dear aussiefamilySydeny, Thanks for choosing Peppers Soul for your recent visit. We are pleased that you enjoyed your 3 bedroom apartment and loved the views! Its great to read you had a welcome stay here and hopefully we can welcome you back again soon! Warmest regards Guest Service Team

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Другие интернет-пользователи оценили наш отель

  • 1 068 Отзывов 9.5/10 Расположение
  • 1 689 Отзывов 7.7/10 Номер
  • 1 116 Отзывов 7.4/10 Сервис
  • 31 Отзывов 2.7/10 Интернет
  • 530 Отзывов 4.9/10 Чистота
  • 261 Отзывов 7.1/10 Атмосфера
  • 146 Отзывов 5.4/10 Завтрак

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