Peppers Soul Surfers Paradise 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.2/5 Отзывов: 1 928

Гарантия
лучшей цены
Peppers Soul Surfers Paradise - Image 1
Peppers Soul Surfers Paradise - Image 2
Peppers Soul Surfers Paradise - Image 3
Peppers Soul Surfers Paradise - Image 4
8 The Esplanade, 4217 SURFERS PARADISE, Австралия

Описание

Особенности отеля

  • Our Mediterranean inspired restaurant Hyde Paradiso on Level 1 features stunning beach views

  • Spoilt for choice, we have a indoor lap pool, and outdoor pool with stunning beach views

  • Experience pure relaxation during your holiday with a visit to our sauna, steam room and spa

  • If you feel like keeping fit during your stay, we have a fully equipped gymnasium onsite

  • Enjoy the BBQ facilities with friends and family amongst tranquil, landscaped gardens

Наши номера

Пентхаус

Presidential Suite Deluxe

  • 9 чел. максимум
  • 450 m² / 4843 sq ft
  • Постель 2 x Большие двуспальные кровати и 2 x Односпальные кровати и 1 x Двуспальные кровати (queen)
  • Виды: Вид на океан/море
  • Плюсы размещения: Балкон
См. доступные номера

Расположение отеля

Peppers Soul Surfers Paradise

8 The Esplanade
4217 SURFERS PARADISE
Австралия

GPS:-28.001037, 153.430649

Телефон
Факс +61 7 5635 5799

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Домашние животные не допускаются
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено

HYDE PARADISO

A lively oceanfront lounge, Hyde Paradiso is inspired by the L.A. lifestyle. Incredible beach views, over-size cocktails, signature sgroppinos, mouthwatering Mediterranean food and DJ soirees on weekends.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.2/5  Отзывов: 1 928

Рейтинг TripAdvisor  4.5/5  Отзывов: 3 904

Сертификат качества 2025

Great location and amazing view

Примечание: Tripadvisor 5.0/5

RosaMaria8888 Реальные отзывы TripAdvisor

The hotel is right in the heart of Surfers Paradise, it is a beachfront property and our room has 180 degrees view of the beach and city. Restaurants, convenience stores, grocery stores and shops is right in our doorsteps. It is 25 minutes away from the theme parks. Staff were all very helpful. As an Accor Gold Member, we also go welcome bottle of wine and chocolates. Our 3 bedroom ocean view apartment seem to be newly renovated, very modern, spacious and very clean. The only downside was one of the bedroom only have some cupboards and did not have any wardrobe to hang clothes. The staff were not able to offer any solution such as a portable clothes hanger or coat hangers. However, overall, our experience was very positive.

Thank you for your wonderful review and for choosing Peppers Soul for your stay. We’re delighted to hear you enjoyed our central beachfront location, the stunning 180-degree views, and your spacious, newly renovated apartment. It’s also great to know our team made you feel welcome, and we’re pleased you enjoyed the Accor Gold recognition. We appreciate your feedback regarding the storage in one of the bedrooms and apologise that a suitable solution was not available at the time. Your comments have been shared with our team for review. Thank you again for your kind words, and we hope to welcome you back to Peppers Soul in the future.

Very disappointing

Примечание: Tripadvisor 2.0/5

Selda C Реальные отзывы TripAdvisor

Definitely not 5 star, disappointed to see room carpets were not clean, bed linen had stains, rooms outdated with wear and tear, uncomfortable beds. Won't return for the price we paid.

Thank you for your feedback. We’re sorry to hear that your stay was disappointing and did not meet 5-star expectations, particularly regarding cleanliness, room condition, and comfort. This is not the standard we aim to deliver, and your comments have been shared with our management team for review. We regret that the experience did not reflect the value expected for the price paid. Kind Regards

Disappointing, Dated and Dirty

Примечание: Tripadvisor 1.0/5

justinemI7398TC Реальные отзывы TripAdvisor

Room 2405 - In need of a good clean and furniture replacement. I have stayed at Peppers Soul a number of times and the rooms have been excellent. I checked in 2 days ago and was immediately disappointed when I entered my room . Fridge wreaks of fish - cleaners came and wiped it down with vanilla essence but the smell is coming back. Couch sags to the floor when you sit on it and it is worn and dirty Stove top filthy Minimal cooking accessories. One fry pan , no lid . 2 cutting knives , both blunt Cutlery dirty and had to be rewashed Tiny tv in lounge and sound needs to be on 60 to hear anything Bathrooms in desperate need of a clean . Mouldy and dusty around the frames . Broken cupboard Broken side lamp in main bedroom Bed head in one of the bedrooms has disgusting stains on it I will be posting photos shortly Not worth $7500 for 4 nights whatsoever an

Thank you for your feedback and for your continued patronage. We sincerely apologise for the condition of Room 2405 and the cleanliness and maintenance issues you experienced. This is not the standard we aim to deliver, particularly for a returning guest. Your comments have been escalated to management and shared with our housekeeping and maintenance teams for immediate review. We regret that your stay did not reflect the value expected and appreciate you bringing this to our attention. Kind Regards

Poor Experience with their Service. Room views are Ok!

Примечание: Tripadvisor 2.0/5

nikhildhingra26 Реальные отзывы TripAdvisor

Extremely Poor with their Reception, Conceirge and House Keeping! They take ages to get small things done. Reception doesn't pick up calls at once!! No one at concierge when we checked in !! Just one lady at reception. Minimum 15 minutes wait time at the reception!!

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience with our reception, concierge, and housekeeping teams did not meet expectations. Long wait times, unanswered calls, and limited staffing at check-in are certainly not the standard we aim to provide, and we sincerely apologise for the frustration caused. While we’re pleased you found the room views enjoyable, we regret that service delays impacted your overall stay. Your comments have been shared with our management team so staffing and response times can be reviewed and improved. We appreciate your feedback and hope we have the opportunity to provide a better experience in the future. Kind Regards Peppers Soul Management Team

Best choice

Примечание: Tripadvisor 5.0/5

Irina K Реальные отзывы TripAdvisor

The location is perfect near the beach. A room with a sea view is a must. Our room was like an apartment—large, comfortable, and clean, with a washer and dryer. There was also a big terrace with amazing view on the ocean and beach. There in-door and out-door pools - big and clean. I also visited the gym which is not big but acceptable - almost no people there. You also should find a lovely garden near the out-door pool. The only odd thing was the breakfast—we booked a room with breakfast, but upon check-in, we were told that only snacks and drinks were included, with main courses requiring an extra charge. Upon check-out, we discovered that the main courses were actually included in our reservation. We also had two trial days during our stay when they served a full breakfast buffet.

Thank you for sharing your detailed feedback! We’re thrilled that you enjoyed our location, the spacious apartment-style room, pools, gym, and garden. We apologize for the confusion regarding the breakfast service during your stay and appreciate you bringing it to our attention. Your comments will help us ensure clearer communication for future guests. We’re delighted you had an overall great experience and look forward to welcoming you back for another memorable stay! Kind Regards Peppers Soul Team

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Другие интернет-пользователи оценили наш отель

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  • 1 720 Отзывов 7/10 Номер
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  • 240 Отзывов 5.4/10 Соотношение цены и качества
  • 218 Отзывов 6.6/10 Бассейн

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