Mantra on View Surfers Paradise 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 3.8/5 Отзывов: 4 826

Mantra on View Surfers Paradise - Image 1
Mantra on View Surfers Paradise - Image 2
Mantra on View Surfers Paradise - Image 3
Mantra on View Surfers Paradise - Image 4
22 View Avenue, 4217 SURFERS PARADISE, Australia

Описание

Особенности отеля

  • Walking distance to the heart of Surfers Paradise.

  • On-site spa and hair salon.

  • Close proximity to beach and public transport.

  • Outdoor spa deck.

  • Nine multi-purpose conference rooms

Наши номера

Расположение отеля

Mantra on View Surfers Paradise

22 View Avenue
4217 SURFERS PARADISE
Australia

GPS:-27.997919, 153.428845

Телефон
Факс +61 7 5592 2908

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Домашние животные не допускаются
  • Трансфер
  • Ресторан
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено

NOSH Pan Asian

Start your day off right with Breakfast in our Restaurant, NOSH Pan Asian. Enjoy a chef served buffet breakfast offering traditional favourites including cereals, pastries, tropical fresh fruits, with hot meals prepared and plated for you.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  3.8/5  Отзывов: 4 826

Рейтинг TripAdvisor  4.0/5  Отзывов: 4 864

Great location

Примечание: Tripadvisor 4.0/5

Neddysja Solo travel - Реальные отзывы TripAdvisor

Great location, close to beach, tram and the heart of Surfers. Clean rooms. Showers were great. Unfortunately noisy so needed ear plugs. The Beach club is located next door, so if you are after a bit of quiet ish downtime, I wouldn’t recommend staying here.

Dear Neddysja, Thank you for taking the time to leave a 4 star review about your stay with us at Mantra on View Surfers Paradise. We are thrilled to see that our prime location, cleanliness standards and bathroom facilities were among your favourite aspects. We strive ourselves on constantly updating our services so that all of our guests can have memorable stays with us. With that being said, we would like to take this time to apologise for the noise in which you had to endure throughout your stay. Please note that your words have not gone unheard, and that we are working closely with the relevant teams to ensure that this issue is addressed and minimised for all future guests. We hope that you consider us for your next visit to Surfers Paradise, as we would very much like to welcome you again in the near future. Kind Regards, Mantra on View Surfers Paradise | Hotel Management Team

Bugs galore

Примечание: Tripadvisor 2.0/5

Daydream23892417022 Реальные отзывы TripAdvisor

First night we woke up to bed bugs. Changed rooms, and spent the following 6 nights with cockroaches. Photos featuring bed bug, and cockroaches we squished (also a toe nail? From a previous guest). To the hotels credit, they did wash our stuff following my request. Very disappointed to pay what we did for the week and have to deal with this though, and the hassle of sanitizing and ensuring we don't bring an infestation home

Dear Daydream23892417022, Thank you for taking the time to write a review based on your recent experience with us at Mantra on View Surfers Paradise. We are sorry to see that your stay did not meet your expectations; please accept our sincerest apologies. At Accor, we strive ourselves on constantly improving our services so that all of our guests can enjoy memorable stays with us. With this being said, please be assured that your comments on the cleanliness of our hotel rooms have not gone unheard. We are working closely with the relevant in-house teams to ensure that this issue is addressed and dealt with so that we do not have any future issues of this kind. It is our sincere hope that you choose to stay with us again in the near future so that we may better serve you and leave a better lasting impression. Kind Regards, Mantra on View Surfers Paradise | Hotel Management Team

Great location but downhill from there

Примечание: Tripadvisor 1.0/5

D429SEbrittanyc Реальные отзывы TripAdvisor

Really disappointed, carpet missing, mould throughout bath/shower and on the roof, missing paint on walls, one power point for two beds, so many chips and scratches on all surfaces, looked like a cheap run of the mill hotel. Would not expect this for a 4star hotel. No duvet just a sheet and scratchy blanket.

Dear D429SEbrittanyc, Thank you for taking the time to leave us a review based on your recent experience with us here at Mantra on View Surfers Paradise. We are saddened to see that your stay fell below expectations; please allow us to express our sincerest apologies. We would like to thank you for bringing to our attention the maintenance and housekeeping issues that you have experienced and we would like to assure you that we are working closely with our relevant in-house teams to ensure that said issues are addressed and resolved. We sincerely hope that you choose to stay with us again in the future so that we may better serve you and leave a better lasting impression. Kind Regards, Mantra on View Surfers Paradise | Hotel Management Team

Food options and repair work

Примечание: Tripadvisor 3.0/5

rakeshbordiap Реальные отзывы TripAdvisor

The constant repair work at the hotel was a disappointment which gave us a bad headache. That is not what we look for during our stay. Also the food options for vegeterian are just close to nil. Just the fruits and the curd. The chefs and the restaurant team were not assisting either.

Dear rakeshbordiap, Thank you for writing a review based on your recent experience with Mantra on View Surfers Paradise. It is sad to see that your stay fell below your expectations; please allow us to express our sincerest apologies. We would like to assure you that your review has not gone unnoticed and we are working closely with our in-house teams to ensure that these issues are addressed and resolved. It is our sincere hope that you choose to give Mantra on View Surfers Paradise a second chance, as we would very much like the opportunity to better serve you and leave a better lasting impression. Kind Regards, Mantra on View Surfers Paradise | Hotel Management Team

Mainly good

Примечание: Tripadvisor 4.0/5

James S Реальные отзывы TripAdvisor

Really good- nice room, great view, good parking, nice breakfast. Negatives- part of the package was some bottled water, but had to discover they had run out of water! Was told water would arrive and delivered to me in the morning, but it wasn't either. Took 20 minutes to get to check-in- they were very busy and understaffed

Dear jamessJ7932KQ, Thank you for taking the time to leave a review based on your recent stay with us at Mantra on View Surfers Paradise. We are thrilled to see that our rooms, the view of the cityscape and ocean, and breakfast were among some of the highlights of your trip. At Accor we strive to provide stellar services to all of our guests, which is why feedback such as yours is invaluable to us. We would like to take this time to apologise for the issues that you had experienced during your time with us, and we would like to assure you that we are working with our in-house teams to constantly improve the quality of our services so that negatives such as the ones you have brought to our attention are minimised in the future. It is our sincere hope that you choose to stay with us again should you visit Surfers Paradise, and we look forward to welcoming you back. Kind Regards, Mantra on View Surfers Paradise | Hotel Management Team

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 3 024 Отзывов 9/10 Расположение
  • 4 631 Отзывов 5.1/10 Номер
  • 2 767 Отзывов 7.4/10 Сервис
  • 193 Отзывов 3.7/10 Интернет
  • 1 865 Отзывов 3.6/10 Чистота
  • 1 794 Отзывов 3.8/10 Комфорт
  • 1 184 Отзывов 3.8/10 Удобства
  • 811 Отзывов 6.1/10 Соотношение цены и качества

В сотрудничестве с Trustyou

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