珀斯部落酒店 4 星

客户意见评级 (ALL 评级) 4.1/5 755 评论

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4 Walker Avenue, 6005 珀斯西, 澳大利亚

描述

酒店其他优惠

  • Unlimited free Internet access (WIFI)

  • 设计美观的客房，配备现代家具

  • 开放式公共空间，配备高端家具

  • 免费无线网络

  • 奈斯派索咖啡机和 Kevin Murphy 洗浴用品

我们的客房

酒店位置

珀斯部落酒店

4 Walker Avenue
6005 珀斯西
澳大利亚

GPS:-31.95075, 115.836462

电话
传真 +61 8 6247 3333

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 无线网络
  • 空调
  • 早餐
  • 100% 无烟酒店

TRIBE TABLE

Start your day by tucking into our signature continental breakfast of fresh fruit, pastries, cereals and drinks.Finish your day by enjoying our delicious burgers, loaded fries and a lot more at TRIBE TABLE American Style Diner.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.1/5  755 评论

TripAdvisor 评级  4.2/5  1,146 评论

Disappointing Stay: Broken AC, Empty Promises, and Poor Management (Accor Platinum)

Tripadvisor 评级 2.0/5

Resort06794321410 经 TripAdvisor 认证的评论

Rating: 2/5 As an Accor Platinum member, I expected a certain standard of service and recognition at Tribe Perth, but this stay was a letdown from start to finish. First, despite my status, there was no room upgrade offered. Unfortunately, the room I was assigned had a completely broken air conditioner. After a miserable first night, I was moved to a second room, only to find that it had a faulty thermostat where I couldn't control the temperature. The biggest issue, however, is the management. I was promised a 50% refund for the first night due to the lack of AC. I later received an email from Maria (Reservations/Reception) stating that because the refund transaction failed on their end (claiming it was reversed by the card provider), they are simply "unable to proceed" with the refund. There was no attempt to find an alternative solution (like a bank transfer or points adjustment); just a flat refusal to honour the compensation because of a technical glitch. It feels incredibly dishonest to acknowledge a failure, promise a refund, and then revoke it because processing it was difficult. Between the uncomfortable nights and the dismissive service from management regarding the refund, I cannot recommend this hotel. Status seems to mean very little here.

Thank you for taking the time to share your feedback. We are truly sorry that your stay fell short of expectations, particularly given your Accor Platinum status. Please accept our sincere apologies for the discomfort caused by the air conditioning issues and the frustration surrounding the refund process. Your experience does not reflect the standard of service we aim to provide. We take your comments very seriously and will review the matter internally to ensure we address both the technical and service-related issues you experienced. We understand how disappointing this must have been, and we genuinely regret that we were unable to provide a resolution that met your expectations at the time. Your feedback is invaluable in helping us improve, and we hope we might have the opportunity to restore your trust in the future. Kind regards, Rowen Raj

The tiny exposed Box.

Tripadvisor 评级 1.0/5

patriciademancini 经 TripAdvisor 认证的评论

Staying at this hotel felt like being confined in a tiny black box, exposed to everyone outside. The lack of fresh air and minimal space made the experience even more unbearable. The bathroom was cramped and foul-smelling, equipped with a glass door that had large gaps, offering no privacy at all. While they advertised parking, the obnoxious receptionist bluntly informed me upon my arrival that only seven parking bays were available. The rest of us would have to scavenge for a spot on the street if we were lucky enough to find one. I had called the hotel ahead of time, and they had assured me that everything was under control, including the parking situation. To top it all off, the fire alarm blared at 5 a.m. on Sunday, shattering any semblance of peace. This was an absolutely dreadful experience that I wouldn’t wish on anyone.

Thank you for taking the time to share your feedback. We are very sorry to hear that your stay did not meet your expectations. Your comments regarding room size, ventilation, bathroom privacy, and the fire alarm disruption are taken very seriously, and we sincerely apologize for the discomfort and inconvenience you experienced. We also regret the confusion regarding parking and the miscommunication prior to your arrival. Your experience highlights areas where we need to improve both communication and guest comfort, and your feedback has been shared with the relevant teams to ensure we address these issues promptly. We truly regret that your stay was not a positive one and appreciate your honesty, which helps us improve for future guests. Kind regards, Rowen Raj

Compact & thoughtful - An excellent offering for the price -

Tripadvisor 评级 5.0/5

916kikidoes 经 TripAdvisor 认证的评论

I really enjoyed this hotel! Clean, funky, quirky and unpretentious, its locality is very central to the CBD with free CAT buses running into town regularly. The rooms were compact but full of thoughtful details including suitcase storage nooks under the bed, high quality Kevin Murphy hair & body products, T2 tea, Nespresso machine (although the coffee downstairs is awesome). The Lobby was just great to hang out in. I had dinner at the restaurant in the night I arrived and it was awesome. The grab & go option was handy (& delicious), as I arrived back late on a Sunday evening to find the restaurant and room service closed - my only disappointment really, but minor and could’ve been easily mitigated if I’d been a bit more organised, there’s some excellent dining in Leederville just a short cab drive away. Honestly, I’ve travelled extensively and this was an excellent offering for the price.

Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay and appreciated the thoughtful details in our rooms, as well as our central location and the convenience of the free CAT buses. It’s fantastic to know you enjoyed the lobby, restaurant, and grab & go options, and we appreciate your understanding regarding the restaurant and room service hours. Your kind words about the overall value and experience mean a great deal to our team. We look forward to welcoming you back on your next visit! Kind regards, Rowen Raj

Unique Experience at Tribe – Definitely Different ! !

Tripadvisor 评级 2.0/5

Fausto C 经 TripAdvisor 认证的评论

This hotel truly has something unique. There’s no gym — but hey, there’s a park right next door! There’s no space for your luggages — but there’s a clever little den under the bed, perfect for those of us who aren’t so young anymore. The rooms aren’t spacious — all in a Japanese minimalist style — but the corridors are wide enough to stretch your legs. There’s no working phone in the room, but there is a number you can call (in my case, an international one) and then wait patiently to figure out which key to press to reach the operator. There’s no water in the minibar, but you can grab a nice glass carafe from the bar. Small details make all the difference, creating an experience that’s certainly unique and a little different. Even the hot water adds a touch of artistry: it runs from the left in the shower and from the right in the sink — a sure sign that an artist has passed through here. What really saves the day is the incredibly kind and helpful staff, who make all these quirks feel almost charming. So cheers to the Tribe community...

Thank you for taking the time to share your feedback. We’re glad to hear that our team made a positive impression and that you appreciated some of the unique touches of our hotel. However, we’re sorry that several aspects of your stay, including room space, minibar, and phone accessibility, fell short of your expectations. Your comments have been shared with the relevant teams as we continue to look for ways to improve the guest experience while maintaining the character that makes Tribe unique. We appreciate your honest feedback and hope we’ll have the opportunity to provide a more seamless and enjoyable stay in the future. Kind regards, Rowen Raj

Welcoming Hotel

Tripadvisor 评级 5.0/5

Rebecca H 商务住宿 - 经 TripAdvisor 认证的评论

Great hotel. Room size small but has everything you need. Very comfortable bed and good size shower. Toilets are incredibly low so could be a problem for people with mobility issues or bad hips. Great atmosphere, lovely staff, and a great foyer area to do work and get a coffee or wine.

Thank you for taking the time to share your feedback with us. We’re delighted to hear that you enjoyed your stay and appreciated the comfort of our beds, the quality of our shower facilities, and the welcoming atmosphere throughout the hotel. It’s especially rewarding to know that our staff made a positive impression and that you found the foyer a pleasant space to relax or work with a coffee or glass of wine. We also appreciate your comments regarding the toilet height. Guest comfort is very important to us, and feedback like yours helps us identify areas where we can make improvements to better accommodate all our guests, including those with mobility concerns. We hope to welcome you back again soon. Warm regards, Rowen Raj

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其他网络用户评价我们的酒店

  • 423 评论 8.1/10 位置
  • 847 评论 5.6/10 房间
  • 569 评论 7.9/10 服务
  • 572 评论 4/10 舒适度
  • 251 评论 6.8/10 清洁度
  • 248 评论 9.3/10 氛围
  • 172 评论 5/10 早餐
  • 6 评论 1.7/10 运动休闲

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。