Mantra Legends Surfers Paradise 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.2/5 Отзывов: 2 565

Mantra Legends Surfers Paradise - Image 1
Mantra Legends Surfers Paradise - Image 2
Mantra Legends Surfers Paradise - Image 3
Mantra Legends Surfers Paradise - Image 4
25 Laycock St, 4217 SURFERS PARADISE, Australia

Описание

Особенности отеля

  • All rooms feature private balconies with views across the beach, canals or Gold Coast skyline

  • Located just 100 meters from the Famous Surfers Paradise Beach, ideal for a summer holiday

  • Host your next event with us, as Mantra Legends features extensive conferencing facilities

  • Our onsite restaurant & bar serve delicious meals & refreshing beverages, located in the lobby

  • Relax on our elevated spa deck or have a dip in the pool to cool down on those hot summer days

Наши номера

Расположение отеля

Mantra Legends Surfers Paradise

25 Laycock St
4217 SURFERS PARADISE
Australia

GPS:-28.004683, 153.429653

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Домашние животные не допускаются
  • Ресторан
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.2/5  Отзывов: 2 565

Рейтинг TripAdvisor  4.0/5  Отзывов: 3 905

Not to bad but not such a WOW

Примечание: Tripadvisor 3.0/5

Pesare A Реальные отзывы TripAdvisor

The toilet broken, the carpet smelly, I can’t hear the noise sound from other’s room, the lift creepy enough, but the location was perfect…easy to found food, shop, bar, restaurant, and just need a couple minutes to go to the surfers paradise beach

Thank you so much for taking the time out of your day to write a review. Your feedback is greatly appreciated and definitely valued. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Zac Rossiter Assistant Manager

Worst customer service experience

Примечание: Tripadvisor 1.0/5

Tracey S Реальные отзывы TripAdvisor

Worst customer service experience ever! Uninterested staff did not act on noise complaint regarding neighbouring room at 3am that we had been listening to all night. Checked out on day 2 of an 8 night stay to a room that will not tolerate noise after 10am, as it should be. The comfort of all guests at Mantra Legends is not priority . Ruined our holiday trying to recover from lack of sleep. Now wait for the patronizing response from management!

Thank you for taking the time to tell us about your experience at the Mantra Legends Surfers Paradise. I do apologise for the disappointment endured during your stay with us, this is absolutely not our standard. Please do not hesitate to be in contact if you wish to discuss the matter in further details. If you could please provide some more details directly to us regarding your stay so we can better follow up on your feedback. Kind Regards, Zac Rossiter Assistant Manager

Another enjoyable holiday

Примечание: Tripadvisor 4.0/5

B00die Семьи - Реальные отзывы TripAdvisor

Booking experience was good, check in efficient and room had a great view. The location was close to shops, cafe’s an restaurants with easy access to public transport when required. There is a good size foyer area with plenty of chairs for casual gatherings. We did use the spa despite the particularly cool morning. This was our second family holiday at Mantra Legends and just as enjoyable as the first.

Thank you so much for taking the time out of your day to write a review. Your feedback is greatly appreciated and definitely valued. We hope we are given the opportunity to welcome you back again soon! Kind Regards, Zac Rossiter Assistant Manager

Ridiculous check in policy.

Примечание: Tripadvisor 1.0/5

Mike T Реальные отзывы TripAdvisor

Paid in advance online nearly $1000 for a room for a business conference. 100 people or so attended and many stayed at the hotel. Arrive to check in and they refused my stay because I didn’t have a credit card or ID. Room is paid for already, show them a photo of my ID still told it’s not enough. Speak to the manger, have to call a phone operator and assign someone else’s name to the booking all so I can stay in the room I’ve already paid for. Why am I jumping through all these hoops? You already had my money. Never again.

Thank you for taking the time to tell us about your experience at the Mantra Legends Surfers Paradise. I do apologize for the difficult check in you endured during your stay with us. Please do not hesitate to be in contact if you wish to discuss the matter in further details. Kind Regards, Zac Rossiter Assistant Manager

Lovely hotel in great location

Примечание: Tripadvisor 5.0/5

Ruth F Реальные отзывы TripAdvisor

Lovely hotel in great location. Easy walk to main mall/restaurants and beach. Very pretty pool area. Friendly, professional staff. Conference facilities very nice. My only gripe is that $200 downpayment was required on checkin - stayed in many very nice hotels around the world and never had to do this before. Bar closes early but food excellent when available. Would definitely recommend, especially for family or conferences. Great deal with All Accor for multiple day stay.

Thank you so much for taking the time out of your day to write a review. Your feedback is greatly appreciated and definitely valued. We hope we are given the opportunity to welcome you back again soon! Kind Regards, Zac Rossiter Assistant Manager

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 1 445 Отзывов 9.3/10 Расположение
  • 2 038 Отзывов 6.3/10 Номер
  • 1 621 Отзывов 8.4/10 Сервис
  • 33 Отзывов 4.8/10 Интернет
  • 807 Отзывов 5.7/10 Чистота
  • 736 Отзывов 4.2/10 Комфорт
  • 410 Отзывов 7.8/10 Завтрак
  • 401 Отзывов 7/10 Соотношение цены и качества

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