Mantra Legends Surfers Paradise 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.2/5 Отзывов: 2 352

Гарантия
лучшей цены
Mantra Legends Surfers Paradise - Image 1
Mantra Legends Surfers Paradise - Image 2
Mantra Legends Surfers Paradise - Image 3
Mantra Legends Surfers Paradise - Image 4
25 Laycock St, 4217 SURFERS PARADISE, Australia

Описание

Особенности отеля

  • All rooms feature private balconies with views across the beach, canals or Gold Coast skyline

  • Located just 100 meters from the Famous Surfers Paradise Beach, ideal for a summer holiday

  • Host your next event with us, as Mantra Legends features extensive conferencing facilities

  • Our onsite restaurant & bar serve delicious meals & refreshing beverages, located in the lobby

  • Relax on our elevated spa deck or have a dip in the pool to cool down on those hot summer days

Наши номера

Расположение отеля

Mantra Legends Surfers Paradise

25 Laycock St
4217 SURFERS PARADISE
Australia

GPS:-28.004683, 153.429653

Телефон
Факс +61 7 5588 7885

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Бассейн
  • Парковка
  • Домашние животные не допускаются
  • Ресторан
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.2/5  Отзывов: 2 352

Рейтинг TripAdvisor  4.0/5  Отзывов: 3 934

Underwhelming and overpriced

Примечание: Tripadvisor 2.0/5

foodieofaus Solo travel - Реальные отзывы TripAdvisor

Legends Hotel, once a beacon of charm, now stands as a shadow of its former glory, seemingly abandoned by its investors. The foyer, adorned with disheveled lounges, is marred by unsightly stains, while the guests' lack of poolside etiquette has taken a toll on the hotel’s interior. The lifts, often wet, and the semi-damp carpets in the corridors contribute to an unpleasant odor, only faintly masked by plug-in scent dispensers. The guest rooms, however, are surprisingly well-maintained, featuring a Kmart-style décor that lacks sophistication. The beds are average to firm, with by clumpy synthetic pillows. When inquiring about alternative bedding options, the straightforward response was simply, "No, that's it." Overall, Mantra Hotels leave much to be desired for those seeking an experience beyond the ordinary. The offerings are basic at best, barely qualifying as a three-star establishment. The prime location is the sole redeeming quality in an otherwise disappointing stay.

Dear guest, Thank you for sharing your feedback regarding your recent stay at Legends Hotel. I am genuinely sorry to hear that your experience did not meet expectations, and I truly appreciate the time you took to outline the various aspects that you found unsatisfactory. I apologize for the issues you encountered in the foyer, lifts, and corridors. We understand how important first impressions are, and I am sorry that the condition of these areas did not reflect the standard we aim to maintain. I will ensure that our team addresses the cleanliness and maintenance of these public spaces as a priority moving forward. It’s also concerning to hear that the bedding and room amenities did not meet your comfort preferences. We aim to provide a restful environment for all our guests, and I will be discussing your feedback with our housekeeping team to explore ways we can enhance the quality of the bedding and respond more effectively to special requests. While we do pride ourselves on our prime location, we know that excellent service and quality accommodations are just as important, and I apologize that we fell short during your stay. I value your feedback, and please rest assured we are committed to improving the experience for our guests. If you would be willing to give us another opportunity in the future, we would love to exceed your expectations. Should you have any further concerns or suggestions, please don’t hesitate to reach out.

Great Location, good service

Примечание: Tripadvisor 4.0/5

natasha b Реальные отзывы TripAdvisor

We had a lovely stay here. The bed was comfortable and the pillows were fluffy. It’s in a fantastic location, great views, walking distance to the main street and venues. Staff were accommodating wherever possible. My only suggestion is turn up your breakfast Bay Marie's. The hot breakfast was always just luke warm.

Dear Natasha, We very much appreciate your comments regarding your stay at the Mantra Legends Surfers Paradise. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Kindly, Jordan Egan Assistant Manager

Did not meet expectations

Примечание: Tripadvisor 2.0/5

Eve G Реальные отзывы TripAdvisor

The location is great and the staff are friendly however I would not recommend. Unfortunately the room we booked (king studio) differed from the photos, which I understand can happen, but there were other issues - the room had an unpleasant smell, the carpet was old and dirty, the tv did not work, the surfaces of the room had dust plus one of the towels had marks. The staff did get the room cleaned and tv fixed immediately however for a 4 star hotel you would expect to walk into a clean hotel room with tv working.

Dear Eve, Thank you for taking the time to tell us about your experience at the Mantra Legends Surfers Paradise. I do apologise for the disappointment endured during your stay with us, this is absolutely not our standard. Please do not hesitate to be in contact if you wish to discuss the matter in further details. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kindly, Jordan Egan Assistant Manager

Great location, friendly staff, good breakfast

Примечание: Tripadvisor 5.0/5

Tracey B Реальные отзывы TripAdvisor

Staff were extremely helpful & friendly, facilities were lovely, hotel is in a great location close to beach, shops & restaurants, beds were comfortable, buffet breakfast had a good selection of hot & cold foods and was enjoyable, pool area was nice with plenty of areas to sit &relax

Dear Gatremma, Thanks so much for the amazing review! We loved having you as our guest and we hope to welcome you back for another perfect stay soon! Kindly, Elena Gligorova Front Office Manager

Very average hotel

Примечание: Tripadvisor 1.0/5

Stu M Couples - Реальные отзывы TripAdvisor

Paid for a Luxury Studio Ocean View room for our 11 year anniversary. However, it turned out to be a little larger than a shoe box. No blankets or extra pillows, no parking, really old amenities (bathroom), tiny TV, and had to pay $200 for security deposit. Would not recommend for a nice get away.

Thank you for taking the time to tell us about your experience at the Mantra Legends Surfers Paradise. I do apologise for the disappointment endured during your stay with us, this is absolutely not our standard. Please do not hesitate to be in contact if you wish to discuss the matter in further details. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Zac Rossiter Assistant Manager

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 1 446 Отзывов 9.2/10 Расположение
  • 1 928 Отзывов 6.3/10 Номер
  • 1 478 Отзывов 8.4/10 Сервис
  • 26 Отзывов 4.3/10 Интернет
  • 759 Отзывов 5.7/10 Чистота
  • 686 Отзывов 4.4/10 Комфорт
  • 405 Отзывов 7.8/10 Завтрак
  • 149 Отзывов 6.6/10 Напитки

В сотрудничестве с Trustyou

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