Peppers Salt Resort & Spa Kingscliff 4 gwiazdki

Ocena klientów (Ocena ALL) 4.1/5 Liczba opinii: 2 956

Peppers Salt Resort & Spa Kingscliff - Image 1
Peppers Salt Resort & Spa Kingscliff - Image 2
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Bells Boulevard, 2487 KINGSCLIFF, Australia

Opis

O hotelu

  • Peppers Salt Resort and Spa has a perfectly maintained tennis courts and equipment for hire.

  • Season Restaurant is the resort's signature onsite restaurant

  • The Spa At Salt is a world-class luxury spa with a range of health and wellness programmes

  • Swim, float, dip in the tropical swimming pool and lush lagoon pool with its own sandy beach

  • Our resort is only 15 minutes from Gold Coast Airport and under 90 minutes from Brisbane

Nasze pokoje

Lokalizacja hotelu

Peppers Salt Resort & Spa Kingscliff

Bells Boulevard
2487 KINGSCLIFF
Australia

Pozycja GPS:-28.276106, 153.576589

Telefon
Faks +61 2 6674 7788

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Cove Bar & Poolside Dining

Dine poolside with light meals and refreshments at Cove Bar & Poolside Dining. Choose from our Day Menu of fresh plates and snacks, or Dinner Menu with hearty meals, both available 7 days a week.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.1/5  Liczba opinii: 2 956

Ocena TripAdvisor  4.2/5  Liczba opinii: 4 645

Don’t do it!

Ocena na stronie TripAdvisor 2.0/5

Keiran H Opinia zatwierdzona w TripAdvisor

Don’t do it ! - WAY overpriced and looking tired. Rooms smelled moldy, and are small. Gym is poky and in the basement garage, limited hotel facilities, just 1 tennis court and kiddie lagoon pool. Don’t book here if you want an ocean view albeit it is a short walk to beach. Beach is badly eroded ( of course not the hotel’s fault but still a fact )

Give this a miss.

Ocena na stronie TripAdvisor 2.0/5

RRetiredCentralCoast Couples - Opinia zatwierdzona w TripAdvisor

Filthy room needs a complete overhaul.Mould in shower.Dirty tiles.Dirty carpet.Cobwebs.Reception area furniture needs replacing.Chairs in room were rusty as was the furniture on the balcony.This resort is 3 star at best.Even a dead spider on the blind when opened.Very run down.Check in Staff were pleasant.Good location.Comfortable bed.Could not recommend to anyone as hygiene is sadly lacking.

MOULDY MESS OF A ROOM

Ocena na stronie TripAdvisor 1.0/5

Chris K Opinia zatwierdzona w TripAdvisor

The room had a very potent smell of mould . Requesting to get cleaned or looked at fell on deaf ears . Similar reviews have stated the same issue. Definitely do not take kids to this resort it is filthy . Requested a refund and now being stuffed around .

Check for cleaning ‘package!’

Ocena na stronie TripAdvisor 1.0/5

parisGoldCoast Friends getaway - Opinia zatwierdzona w TripAdvisor

We were absolutely floored at the greeting we got when we checked into Peppers at Kingscliff. No warm welcome, only a feeling that we had interrupted them. We were staying for three nights to celebrate a friend’s birthday. Our room was not cleaned after our second day, when asked when our room was going to be cleaned, we were told that we hadn’t booked the ‘package’ that included daily cleaning… there was no mention of a ‘daily cleaning package’! We were told they can clean our room, but they were going to charge us $130!!!! We felt this was unacceptable! You could see dust on the legs of the bed, which clearly hadn’t been cleaned for weeks! We also had another person who was stay at Peppers, tell us that her room was filthy dirty when she arrived…. She had to clean it to make it liveable!!! They had no pool towels available at 9am in the morning. You also couldn’t buy a coffee till 11am. As Accor Gold members, we only stay at Accor hotels. This was by far the worst we have ever stayed in. Very disappointed !

Dear Paris, Thank you for taking the time to share your feedback. We certainly aim for a much better standard and experience for our guests, and we regret that you have left disappointed on this occasion. We hope that you give us the opportunity for a second chance, as we'd love to make for a much more enjoyable and welcoming stay in the near future. Please do reach out to our team if you're looking to travel back this way. Sincerely,

Shame there's no customer service

Ocena na stronie TripAdvisor 1.0/5

darrylk561 Couples - Opinia zatwierdzona w TripAdvisor

Stay was fine. Spent 3 weeks trying to get anyone from the hotel to respond to either email or phone calls to retrieve item left in the hotel which is still there as tracked electronically. No one responds which is very disappointing as it mars the entire experience.

Dear Darryl, Thank you for sharing your concerns with us and we apologize we may have let you down in regard to communication. We do hope you otherwise enjoyed your stay and the beautiful Salt Beach and Kingscliff.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 688 Liczba opinii 9.3/10 Lokalizacja
  • 1 589 Liczba opinii 5.6/10 Pokój
  • 1 225 Liczba opinii 5.6/10 Obsługa
  • 28 Liczba opinii 3.7/10 Internet
  • 584 Liczba opinii 8.5/10 basen
  • 574 Liczba opinii 5.4/10 Komfort
  • 541 Liczba opinii 4.1/10 Czystość
  • 519 Liczba opinii 4.8/10 Jedzenie

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Kingscliff - wszystkie nasze hotele

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