Peppers Noosa Resort & Villas 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 1,971 件のレビュー

Peppers Noosa Resort & Villas - Image 1
Peppers Noosa Resort & Villas - Image 2
Peppers Noosa Resort & Villas - Image 3
Peppers Noosa Resort & Villas - Image 4
33A Viewland Drive, 4567 NOOSA HEADS, Australia

説明

ホテルのその他の情報

  • Plunge into the heated resort pool or get the heart rate pumping in the lap pool.

  • Dine at Park & Cove restaurant, located on the second floor above the resort's reception

  • Noosa's main beach is a stone's throw away, enjoy our location set just back from the hustle

  • Guests and welcome to enjoy complimentary WiFi during their stay with us

  • Stick to your fitness regime with our onsite gymnasium and steam room

当ホテルの客室

ワンルーム

Studio

  • 3 人/最大
  • 40 m² / 430 sq ft
  • 寝具 1 x キングサイズベッド
  • ほとんどの宿泊施設: テラス

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ホテル所在地

Peppers Noosa Resort & Villas

33A Viewland Drive
4567 NOOSA HEADS
Australia

GPS:-26.3912903, 153.0907428

電話番号
ファックス +61 7 5455 2200

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

PARK & COVE

A testimony to the land on which we reside, it's time to usher in a new era for Australia's long-loved dining destination Noosa with the launch of Park & Cove situated right above Peppers Noosa Resort & Villas.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  1,971 件のレビュー

トリップアドバイザーの評価  4.0/5  4,916 件のレビュー

Peppers Noosa needs a serious deep clean

トリップアドバイザーの評価 1.0/5

wangamagic2 ファミリー - トリップアドバイザー認証口コミ

There's a common theme here of people complaining about the same things, getting the same responses. Unfortunately they don't seem to have made any changes as the same things other people have complained about are still happening. - The TV reception is terrible, so bad at times you can't use it - There are weeds growing in the gardens at pool. Everything just seems a little bit grimey - The kitchen & bathroom floor grout in the apartment is disgustingly filthy. It's supposed to be a ? light grey colour but it's black. - There's dust around, everything needs a deep clean. There's dirt behind the doors, skirting boards and in corners etc. - For the price we didn't expect a full daily service, but I would have expected the very basics of at least having the towels replenished & rubbish removed. But we were told we have to do this ourselves. Peppers could make the improvements if they really wanted, but perhaps they are getting booked up regardless so don't bother & just accept the level of complaints as the new normal.

Disappointing stay.

トリップアドバイザーの評価 1.0/5

Graham B トリップアドバイザー認証口コミ

Unfortunately we were allocated a dark and mouldy smelling room for our 3 night stay. More disappointment the restaurant was closed due to a function. Sunday a notice appeared near the lift well informing guests the underground car park of our building was to be closed from Monday to Wednesday for cleaning maintenance which included pressure cleaning of car park. Guests were required to remove their vehicles out of the car park and park elsewhere. Sunday a notice was left at our unit stating the water will be disconnected for 3 hours on Monday. Why does Accor book guests in while doing maintenance to the building. The noise from the pressure cleaning machine was horrendous. We decided to shorten our stay checking out a day early. Unfortunately the lift had broken down on Monday so we had to carry our luggage down the stairs. Ask for help from reception but never arrived. A big thumbs down Accor on our stay after joining the rewards programme.

Dear Graham, Thank you for taking the time to share your experience. I’m truly sorry to hear about the challenges you faced during your stay. This is certainly not the experience we aim to provide, and I deeply regret the inconvenience caused. Your feedback is invaluable, and I’d welcome the opportunity to discuss your concerns further. Please don’t hesitate to reach out to me directly at luiz.mag@peppers.com.au. Thank you again for your honesty, and I hope we can have the chance to restore your confidence in the future. Kind Regards, Luiz Magalhaes Front Office Manager

Faulty Towers Noosa

トリップアドバイザーの評価 2.0/5

U7251RDjenniferc Couples - トリップアドバイザー認証口コミ

The apartment and view were okay. The breakfast was brilliant Mary was excellent offering great customer service The overall at Pepper’s service is totally non existent. I am a platinum member !! Forget that! Servicing of the apartment was a change of towels if your lucky. Mould in the shower was a favourite and no cleaning in 2 weeks!!! The buggy service is an absolute joke. If you’re prepared to wait over 20 minutes. They rarely answered the buggy phone. !!The management is non existent. The restaurant was closed for 5 days due to a conference. We knew where we stood Last !!! I have stayed at numerous Accor hotels and have been very happy and this stands out as the worst without a doubt Shame Shame Accor

Dear Guest, Thank you for sharing your feedback. I’m very sorry to hear that your experience did not meet expectations. We’ve shared your comments with all departments to address the issues you raised. During your stay, we hosted a large conference, and I sincerely apologise if this impacted your experience with the restaurant and buggy service. This is not the level of service we aim to provide, especially for our valued platinum members. Your comments about housekeeping and service delays are concerning, and we are taking steps to improve in these areas. I hope we can regain your trust in the future. Kind Regards, Luiz Magalhaes Front Office Manager

Dirty accommodation, do not recommend

トリップアドバイザーの評価 1.0/5

Diane Y トリップアドバイザー認証口コミ

Really disappointed with the status of room. Mouldy, dusty and sticky overall and toilets were absolutely disgusting. Bed sheets were not dried hence reported but it was not resolved by the team. They said they will send someone but no one turned up. I will pick somewhere else next time.

Dear Guest, Thank you for taking the time to share your experience. I’m truly sorry to hear about the cleanliness concerns and the service issues you encountered. The Sunshine Coast's high humidity can make mould prevention challenging, but we are actively working to manage this and improve our processes. I hope we can have the opportunity to provide you with a better experience in the future. Kind Regards, Luiz Magalhaes Front Office Manager

Fabulous quiet villa in the trees

トリップアドバイザーの評価 5.0/5

Scarletsydney2019 ファミリー - トリップアドバイザー認証口コミ

Fabulous stay. The apartment was beautiful. Lovely quiet treetop experience. Great pool and restaurant. Short but steep walk to the beach. They have a shuttle down to the beach. Really Comfortable beds. Lovely welcome gift on arrival. Highly recommend.

Thank you! Kind Regards, Luiz Magalhaes Front Office Manager

との提携 TripAdvisor

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周辺の他の施設

Noosa Headsのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。