Peppers Noosa Resort & Villas 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 1,732 件のレビュー

Peppers Noosa Resort & Villas - Image 1
Peppers Noosa Resort & Villas - Image 2
Peppers Noosa Resort & Villas - Image 3
Peppers Noosa Resort & Villas - Image 4
33A Viewland Drive, 4567 NOOSA HEADS, オーストラリア

説明

ホテルのその他の情報

  • Plunge into the heated resort pool or get the heart rate pumping in the lap pool.

  • Dine at Park & Cove restaurant, located on the second floor above the resort's reception

  • Noosa's main beach is a stone's throw away, enjoy our location set just back from the hustle

  • Guests and welcome to enjoy complimentary WiFi during their stay with us

  • Stick to your fitness regime with our onsite gymnasium and steam room

当ホテルの客室

ペントハウス

App 3 Bedrooms Sup

  • 7 人/最大
  • 250 m² / 2690 sq ft
  • 寝具 1 x キングサイズベッド と 1 x クイーンサイズベッド と 2 x シングルベッド2台
  • ビュー: ベイビュー
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ホテル所在地

Peppers Noosa Resort & Villas

33A Viewland Drive
4567 NOOSA HEADS
オーストラリア

GPS:-26.3912903, 153.0907428

電話番号
ファックス +61 7 5455 2200

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

PARK & COVE

A testimony to the land on which we reside, it's time to usher in a new era for Australia's long-loved dining destination Noosa with the launch of Park & Cove situated right above Peppers Noosa Resort & Villas.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  1,732 件のレビュー

トリップアドバイザーの評価  4.2/5  4,939 件のレビュー

Fabulous stay at Peppers

トリップアドバイザーの評価 5.0/5

Kristin S トリップアドバイザー認証口コミ

We loved Peppers Noosa - the location, gorgeous room and sense of being immersed in the unique environment that is the Australian rainforest. The shuttle to Hastings St was very useful and we met lovely young drivers as a bonus up and down the hill. The staff were so friendly and our sincere thanks to the very professional and kind service we received from Luiz the manager of Peppers - very much appreciated by our family. All in all a fabulous base for a special family holiday

Dear Kristin, Thank you for your lovely review. I am so pleased you and your family enjoyed the stay! Your kind words truly mean a lot, and it was a pleasure looking after you. We hope to welcome you back again. Kind Regards, Luiz Magalhaes Acting Rooms Division Manager

Disappointing

トリップアドバイザーの評価 2.0/5

E3241PYrachelk トリップアドバイザー認証口コミ

We booked to stay here as last time we loved it. This time it was a very different experience. The apartment was not clean on arrival. We paid for duly house keeping which was very average. They just changed the towels. The floor in this place is filthy. We paid to include breakfast as last time when we stayed it was a highlight ( during the pandemic ) this time it was below average. We only went once and gave all other mornings a miss . Such a shame that this property has gone downhill as it was once the right place to stay in Noosa. When I went and explained my concerns to reception the lady did not seem to care.

Dear Rachel, Thank you for sharing your feedback. I’m sorry your stay didn’t meet expectations, especially after enjoying your last visit. We’ll review your comments with the team. We appreciate you letting us know and hope to welcome you back for a better experience. Kind Regards, Luiz Magalhaes Acting Rooms Division Manager

Disdain for guests - poor form Accor

トリップアドバイザーの評価 2.0/5

Bendswest トリップアドバイザー認証口コミ

Peppers is in a great location but that is about the best I can say. They really do take their closed market for granted I think. One feels very much abandoned in this place. The staff (granted they are probably largely under paid backpackers) have a total disinterest in supporting guests. Long waits to get something simple like a towel from a disinterested staff member, and villas that cost a bomb with little in the way of utilities - couldn’t even manage to get a face washer for the villa. We were not reliant on the buggy service but the staff could not give a hoot about helping out their guests struggling up hills with prams and small kids. It really does put a bad taste in your mouth for the money. I wonder if this is somewhat seperate from Accor as it’s soooo different (not in a good way) from their other house of brands. Avoid.

Dear Bendswest, Thank you for taking the time to share your thoughts. I’m sorry to hear your stay didn’t feel as welcoming as it should have. We always aim to make our guests feel supported and comfortable, so it’s disappointing to know we missed the mark for you. I’d like to reassure you that our team is employed under the General Hospitality Award, and we value the effort they put in every day. Your feedback about wait times and amenities is helpful, and we’ll review this with the team to improve. We hope you might give us another chance in the future to show you the experience we’re known for. Kind Regards, Luiz Magalhaes Acting Rooms Division Manager

The best time ever in the Tree Top Villa

トリップアドバイザーの評価 5.0/5

WillowPeteRose トリップアドバイザー認証口コミ

We had the best time in our 3 bedroom Tree Top Villa - the villa was well appointed and beautifully decorated and so comfortable. The cart service to the main street was a deal breaker too! We had breakfast included which was fantastic with so much variety. The staff were very welcoming and were very helpful in all our requests. Overall, we had the best experience as I celebrated a special birthday with the family and they had an unforgettable time - I also received the most beautiful gifts from the resort to top it off!

Dear Bazandlorna, Thank you so much for sharing such a wonderful review! We are delighted to hear that you have enjoyed your stay. We look forward to welcoming you back soon. Kind Regards, Luiz Magalhaes Acting Rooms Division Manager

Noisy and No internet !!!!!

トリップアドバイザーの評価 1.0/5

Katie t トリップアドバイザー認証口コミ

Extremely noisy room with trucks in and out of resort all day doing deliveries i imagine? Internet was out all week with no access to our emails unless we ventured much further away from resort. Customer service extremely ordinary and room service menu lame!!!

Dear Katie, Thank you for sharing your feedback. I am very sorry for the experience you had. The noise you described and the internet outage should not have impacted your stay, and I understand how frustrating that must have been. The internet has now been fully restored across the resort. I also apologise that our service and room service menu did not meet your expectations. Your comments have been passed on to the team so we can follow up and improve. Kind Regards, Luiz Magalhaes Acting Rooms Division Manager

との提携 TripAdvisor

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