Sofitel Noosa Pacific Resort 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 3,820 件のレビュー

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Sofitel Noosa Pacific Resort

14 16 Hastings Street, Hotel entrance via Noosa Parade, PO Box 886, Noosa Heads Qld 4567
4567 NOOSA
Australia

GPS:-26.386863, 153.08834

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敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

NOOSA BEACH HOUSE

Experience relaxed dining and Modern Coastal cuisine in the stylishly chic setting of Noosa Beach House. Accor Plus members are offered 15% discount in this venue.

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実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  3,820 件のレビュー

トリップアドバイザーの評価  4.5/5  1,547 件のレビュー

2024エクセレンス認証

Time for Renewal

トリップアドバイザーの評価 3.0/5

CommentatorMichael トリップアドバイザー認証口コミ

The hotel itself is tired, but apparently due for a much needed refurbishment next year. The real problem is the service in the restaurant and around the pool. The breakfast is partly self-service and is, for the self-service part, reasonably adequate. However, tea and coffee are served by staff who are mainly untrained young girls and come back with the tea or coffee about 15 minutes after the order was requested. The tables are not cleared and the place becomes crowded quite quickly. Service of food around the pool area is also quite poor with orders getting lost or delayed for long periods. Whilst the hotel is generally clean, in our case our room wasn't serviced until 3 p.m. and only after a phone call to house keeping.

Wonderful Stay

トリップアドバイザーの評価 5.0/5

7Martine7 トリップアドバイザー認証口コミ

From the moment we checked in the incredible level of service was evident. The hotel is beautifully maintained everything is clean and modern and we particularly enjoyed the Birthday welcome plate of Petit Four & a beautiful bottle of bubbles. We dined in the Noosa Sofitel restaurant Noosa Beach House and the service and food was amazing. Thank you PJ Choroomi for welcoming us back and for running such a wonderful restaurant. A big shout out Álvaro for your incredible service it truly is second to none, and the food is simply delicious. We had room service breakfast in the morning and the Eggs Benedict was honestly some of the best we have ever had.

one night stay at the Sofitel Noosa

トリップアドバイザーの評価 4.0/5

seimonau トリップアドバイザー認証口コミ

I booked one night to attend a Radiology course at the Peppers over the weekend of 26 -27 Oct. The pre- arrival communication was excellent with a call and several emails. Check in around 5 pm was straight forward. Parking in the Basement for $25 per night is reasonable. Room 508 was large, well appointed and comfortable. I struggled to find the in-room dining menu in the room or on the screen. Gave up and walked out to get some dinner. The breakfast was excellent : I was there early due to my course starting but the morning rush followed subsequently. hot breakfast was prompt and excellent. The french pastries were unfortunate dry likely reheated and seems likely made off site. Not in keeping with Accors top French brand. I guess my only comment would be that the room is massively over priced at $588 for a night for the base room with breakfast. We have stayed at every Sofitel in Australia bar the one in Darling Harbour, as well as Wellington , Queenstown Bangkok, Krabi, Seam reap, and Bali, and found much better value at every one of those other destinations.

Been coming for 20 years, no more until the place has a makeover.

トリップアドバイザーの評価 2.0/5

Martin W トリップアドバイザー認証口コミ

1. Booked a year ago, reconfirmed our desire to have a room on a specific side of the hotel when they phoned a week or so before our arrival, given a room on the totally opposite side of the hotel, forcing a move 2 days later to our preferred side. 2. Overcharged $2500, this was credited 3 days later. I was advised, but shouldn't happen. 3. Why bother check in on line, still stood at counter for 20 mins or more. 4. Room 1, mold in bathroom, dirty toilet, stained carpets and couch dust in kitchen area, Room 2 only marginally better. 5. Lifts filthy no attempt to clean for the 6 days we were there. 6. Caught cleaning staff doing glass cleaning - a rinse under cold water and turned upside down. They looked very sheepish and polished with tissues. I would have thought in a " 5 star hotel" clean glasses would be supplied daily. 7. Saturday night a wedding with a band that would have made ACDC sound tame. No warning this was to happen. We would have stayed at dinner longer. 8. In summary a tired hotel, propped up by good staff and the Noosa image, needs competition to make it get up to a standard. 9. Still haven't received an email on the breakdown of the charges we incurred 10. First time in many years we haven't booked to go back.

素晴らしい

お客さまの声 5.0/5

Tomo カップル - 確認済みレビュー すべて

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