The Sebel Noosa 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 935 件のレビュー

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The Sebel Noosa - Image 1
The Sebel Noosa - Image 2
The Sebel Noosa - Image 3
The Sebel Noosa - Image 4
32 Hastings Street, Parking entrance Noosa Parade, 4567 NOOSA HEADS, オーストラリア

説明

ホテルのその他の情報

  • Enjoy a BBQ in the entertaining area

  • Outdoor swimming pool

  • Spacious living & dining areas with fully equipped kitchen

  • Luscious gardens and stunning water features provide an oasis of calm

  • Intimate and unique meeting and event space designed to inspire

当ホテルの客室

ホテル所在地

The Sebel Noosa

32 Hastings Street, Parking entrance Noosa Parade
4567 NOOSA HEADS
オーストラリア

GPS:-26.387977, 153.089933

電話番号
ファックス +61 7 5447 6450

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • シャトル
  • フィットネスセンター
  • Wifi
  • エアコン
  • 全館禁煙
  • ルームサービス

2 プール

Unwind in the sub-tropical surroundings of this Noosa resort's gardens, cool down in the heated outdoor swimming pool or take a dip in the spa. There is even a children's wading pool for the kids to enjoy.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  935 件のレビュー

トリップアドバイザーの評価  4.1/5  944 件のレビュー

Very noisy!

トリップアドバイザーの評価 2.0/5

helenhC6956DM トリップアドバイザー認証口コミ

The apartment was nice and the location was great but our whole holiday was ruined by the noise from the kids in the pool. There were screaming kids and toddlers in the pool all day long. We were unable to relax by the pool or relax on our balcony which overlooked the pool. Don’t come here unless you want to be in a crèche environment.

Dear Guest, Thank you for sharing your feedback following your recent stay with us. We’re pleased to hear that you enjoyed your apartment and appreciated our central location. We’re very sorry, however, to learn that noise around the pool impacted your ability to fully relax during your stay. As a family-friendly property, the pool area can indeed become lively at times, and we understand this may not suit every guest’s preference. Your comments are appreciated and will be shared with our team as we look at ways to better balance the experience for all our guests. We truly value your feedback and hope to have the opportunity to welcome you back for a more relaxing and enjoyable stay in the future. Warm regards, The Sebel Noosa Team

A Disappointing Experience

トリップアドバイザーの評価 2.0/5

Randal L トリップアドバイザー認証口コミ

Having stayed in this hotel 6/7 years ago my wife and I were looking to staying again. I requested a room towards the front of the hotel this time and upon arrival we were given just that , room 123 facing Hastings Street. The unit was very tired and in need of an upgrade. We were unable to open the ranch-slider to the little deck area without filling the unit with cooking smells obviously emanating from Bang Bang and Aromas kitchens, not very pleasant to say the least. The bathroom similarly had the cooking smells and the one window had a faulty catch and was slightly ajar and couldn’t be securely closed to avoid the smells. The coir type mat in the lounge area in front of the TV had a nasty prominent brown stain on it which also a turn off. We stayed 7 nights and not once was our room serviced despite our booking confirmation stating that “rooms are non-serviced unless staying 4 nights or more”. There was one TV control which had Netflix and YouTube but neither was available . The tap over the sink in the kitchenette was loose , again showing a lack of attention or room care. The hotel is in a great spot and we love Noosa but all in all our room/unit was very disappointing and we would not recommend or stay there again.

Dear guest, Thank you for taking the time to share your detailed feedback following your recent stay with us. We truly appreciate your loyalty in returning after several years, and we’re genuinely sorry to learn that your experience this time did not meet your expectations. While we’re pleased to hear that you enjoyed our central location on Hastings Street, we regret that the condition of your apartment and the external factors impacted your overall stay. Your comments regarding the maintenance issues and cooking odours have been shared with our management and maintenance teams for review and immediate follow-up. We also apologise for the servicing confusion, we understand how important this is during a longer stay, and we’ll ensure this information is communicated more clearly moving forward. Your feedback is invaluable as we continue to focus on property improvements and enhancing the guest experience. We hope you might consider giving us another opportunity to provide the level of comfort and quality you remember from your previous visit. Warm regards, The Sebel Noosa Team

Almost perfect but dated inside

トリップアドバイザーの評価 4.0/5

jayne4d トリップアドバイザー認証口コミ

We loved the location being in the heart of Hastings Street. Within minutes we could walk to the beach, the National Park, restaurants and shops and had no need of a car. The outside of the buildings was gorgeous with the gardens, pools and fountains. However the fittings and kitchenette looked dated in our one bedroom apartment. I was particularly unimpressed by the vanity area which had a rusted plughole in the sink and which was awkwardly positioned outside of the bathroom in a corridor with a full view from the living area. On the plus side our towels and sheets were changed daily - a hotel like experience you usually don’t get in apartments. The apartment was also really spacious and comfortable, with a big balcony. It just needs some refreshing of the interior and it would be perfect!

Dear Jayne, Thank you so much for your thoughtful review. We’re delighted to hear you enjoyed our central location on Hastings Street and that you were able to make the most of the nearby beach, restaurants, and the National Park — it really is a fantastic spot to explore Noosa without needing a car. We're also glad to hear you appreciated the spaciousness of the apartment, the balcony, and the daily servicing — we always aim to provide the comforts of home with the touches of a hotel experience. We also appreciate your feedback regarding the interior fittings and the vanity area. We're currently reviewing upgrade plans for some of our apartments, and your comments help us prioritize the areas that matter most to guests. Please rest assured that maintenance concerns like the rusted plughole will be addressed promptly. Thanks again for staying with us, and we hope to welcome you back in the future — hopefully to a refreshed and even more enjoyable experience! Warm regards, The Sebel Noosa team

good stay for a short break

トリップアドバイザーの評価 5.0/5

john a トリップアドバイザー認証口コミ

Glad to say that following a bad experience last year, we returned and were very pleased We had a similar room position with decent furniture and similar to previous stays Sebel is well located and reasonable value

Dear John, Thank you so much for taking the time to share your feedback with us. We’re delighted to hear that you chose to return after your last visit and that this stay was a much more positive experience. It’s wonderful to know you enjoyed the room and found the location and value to your liking. We truly appreciate your loyalty and look forward to welcoming you back again for another relaxing break at The Sebel Noosa. Warm regards, The Sebel Noosa team

Outstanding apartments.

トリップアドバイザーの評価 5.0/5

shots219 トリップアドバイザー認証口コミ

Excellent apartments right in the middle of Hastings Street, lots of top quality shops and restaurants. 5 minutes walk to a beautiful beach. Also right next to the Bang Bang restaurant, the best in town.

Dear guest, Thank you for your fantastic review! We're so glad you enjoyed your stay and made the most of our unbeatable location on Hastings Street. Being just a short stroll to the beach and surrounded by great shops and restaurants—especially Bang Bang—is definitely one of the perks! We really appreciate your kind words and hope to welcome you back for another Noosa escape soon. Warm regards, The Sebel Noosa team

との提携 TripAdvisor

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