Mantra French Quarter Noosa 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 1,489 件のレビュー

Mantra French Quarter Noosa - Image 1
Mantra French Quarter Noosa - Image 2
Mantra French Quarter Noosa - Image 3
Mantra French Quarter Noosa - Image 4
1 Halse Lane, 4567 NOOSA HEADS, Australia

説明

ホテルのその他の情報

  • For guests' convenience, we offer 24 hour reception

  • Enjoy our onsite resort pool surrounded by greenery that radiates tropical holiday scenery

  • Noosa's main beach is a mere stone's throw away for guests to enjoy and explore

  • Step outside and explore all the wonderful Noosa restaurants at the front door.

  • Car parking is available for guests to make use of during their stay

当ホテルの客室

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ホテル所在地

Mantra French Quarter Noosa

1 Halse Lane
4567 NOOSA HEADS
Australia

GPS:-26.38803, 153.09237

電話番号
ファックス +61 7 5474 8122

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • ペット不可
  • シャトル
  • Wifi
  • エアコン
  • 全館禁煙
建物付近
  • 駐車場

プール

The pool area has been completely transformed and redesigned to include a 'water blade' water feature from the pool bridge as well as two new poolside decks that provides more space for guests to utilise during their stay with us.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  1,489 件のレビュー

トリップアドバイザーの評価  4.0/5  2,613 件のレビュー

Highly recommend staying at Mantra French Quarter, Noosa Heads, Queensland

トリップアドバイザーの評価 5.0/5

Mcopolov トリップアドバイザー認証口コミ

We spent a week at the Mantra French Quarter hotel in Noosa Heads & we were really happy with our stay. If you're looking for luxury 5 star accommodation, this is not for you BUT the rooms were clean & large, the staff were very friendly & the pool was really big. It was a 5 minute walk to the main street (Hastings Street). We asked for a quiet location away from the pool & we got just what we asked for. The cost of the room was very good compared to surrounding hotels We have no complaints at all & will definitely stay there again when we next visit Noosa Heads.

Dear Mcopolov, Thank you for your wonderful review and for highly recommending Mantra French Quarter, Noosa Heads! We are thrilled to hear that you had a happy and satisfying stay with us. It's great to know that you found our rooms clean and spacious, and that our friendly staff contributed to your positive experience. We're also pleased that you enjoyed our large pool and appreciated the convenience of our location, just a short walk from Hastings Street. We look forward to welcoming you back on your next visit to Noosa Heads. If there is anything we can do to make your future stays even more enjoyable, please don't hesitate to let us know. Thank you once again for your kind words. Kind Regards, Adam Mckenzie Rooms Division Manager

Needs a refurb

トリップアドバイザーの評価 3.0/5

Pearl65 トリップアドバイザー認証口コミ

Overall we had a good stay. Bad points ; The car park wasn't easy to find arriving in the dark! No full length mirror. Poor design. Can't fully open washer lid as it hits drier above, have to hold it while loading washing. Can't see TV properly from one side of sofa as breakfast bar partly obstructs it. Hard to stand at sink without hitting head on cooker hood. Poor worktop space. 2 coffee tables, when there's very little floor space, makes them a trip hazard!! When I booked a one bedroom apartment I confess I did expect more space although the bathroom was a decent size, as was the terrace but the general living space was very poorly designed and small. Thankfully we weren't in the apartment very much! Also the building had glass blocks through to the outside in the bedroom and bathroom, therefore natural daylight was impossible to block out! Lounge vertical blinds were tatty and the general feel was that it's in need of a refurb or at least a lick of paint. Moans aside the location was perfect, it had a lovely pool area, friendly staff, and was generally well equipped. Good shelf space in the bathroom. The bed was very comfy and it was quiet to sleep. Internet was stable.

Dear Pearl65, Thank you for taking the time to share your detailed feedback. I'm pleased to hear that overall, you had a good stay and appreciated our location, pool area, friendly staff, and well-equipped facilities. However, I am truly sorry for the inconveniences and design issues you encountered. I’m glad you found the bed comfortable, enjoyed a quiet sleep, and had a stable internet connection. It’s also great to hear that the bathroom had sufficient shelf space. Thank you for acknowledging our positive aspects and for pointing out areas where we can improve. We are committed to enhancing our guests’ experience, and your feedback is invaluable in helping us do so. I hope you will consider staying with us again, and if you do, please contact me directly so I can ensure your next stay is more enjoyable. Warm regards, Adam Mckenzie Rooms Division Manager

Tiny unclean rooms

トリップアドバイザーの評価 3.0/5

Nicky J ファミリー - トリップアドバイザー認証口コミ

Check in took so long and they were very unorganized. When we arrived in our room it was dirty with many things broken in the room. We stayed in a 2 bedroom and it was so small. Overall the property was just grubby and looked untidy You need a step ladder to get into the bath which has the shower in it. There was could like black in the bath. The fridge door was broken with no shelves

Dear Nicky J, Thank you for sharing your experience with us. I sincerely apologize for the issues you encountered during your stay. Your feedback is invaluable, and we take it very seriously. I am sorry to hear about the delays and disorganization during check-in. This is certainly not the level of service we aim to provide, and I will address this with our front desk team to ensure improvements are made. The cleanliness and condition of your room are deeply concerning. We strive to maintain high standards, and it is clear we fell short. I apologize for the uncleanliness, broken items, and the inconvenient setup of the bath and shower. These issues should have been resolved before your arrival, and I regret that they were not. We are currently working on a refurbishment project with our unit owners which includes removing this spa bath and giving our rooms a fresh new look which is something we are very excited about. The condition of the fridge is unacceptable, and I am sorry for any inconvenience this caused. Our maintenance and housekeeping teams will be made aware of these issues to prevent them from recurring. We appreciate your candid feedback, as it helps us identify areas that need improvement. I hope you will consider giving us another chance in the future. If you do, please contact me directly, and I will ensure your next stay is much more enjoyable. Thank you again for bringing these matters to our attention. Kind Regards Adam Mckenzie Rooms Division Manager

Loved our stay

トリップアドバイザーの評価 5.0/5

T8128XDivans トリップアドバイザー認証口コミ

We felt very welcomed right from the get go, staff were friendly and helpful. Our room was located near Hastings St with a balcony view. Restaurants right at our doorstep. Only a 30m walk to the beach. Right next to the national park. We had a two bedroom apartment after receiving an upgrade. The room smelt fresh immediately as you walked in, it was very clean, king bed was comfy and sheets were clearly freshly laundered. Towels nice and fluffy. We were surprised to find the outdoor pool was heated...winning! Also two warmer spa baths, just perfect for relaxing. Thanks Mantra team we loved our stay!

Dear T8128XDivans, Thank you so much for your delightful review! We are thrilled to hear that you had such a wonderful stay with us. It's great to know that you felt welcomed and well taken care of by our friendly and helpful staff. We are pleased that you enjoyed the prime location of your room near Hastings St, with its convenient access to restaurants and the beach, as well as the proximity to the national park. We’re glad the upgraded two-bedroom apartment met your expectations and that you found it fresh, clean, and comfortable. It's also wonderful to hear that you enjoyed our heated outdoor pool and the spa baths, which are perfect for relaxation. Your positive feedback means a lot to us, and we are grateful for your kind words. We look forward to welcoming you back to Mantra in the near future for another enjoyable stay. Kind Regards Adam Mckenzie Rooms Division Manager

very convenient but poor quality

トリップアドバイザーの評価 3.0/5

tommulligan トリップアドバイザー認証口コミ

basic and tired. Desperately needs rejuvenation and we were in a renovated room. Were it not for the location we wouldn't bother. It certainly needs serious renovations. Why do you need a minimum of 200 characters this property does not need that much to describe it.length to

Dear tommulligan, Thank you for sharing your feedback. I'm sorry to hear that your recent stay did not meet your expectations. We appreciate your valued feedback, as they are crucial in helping us improve our services and facilities. While we are pleased to know that you found our location convenient, I regret that the quality of your room and overall experience was not up to standard. We are currently working on a refurbishment project with our unit owners which we have seen some great uptake resulting in a very fresh new product that we are all excited about. We understand that a convenient location alone is not enough to ensure a satisfactory stay. Our goal is to provide a comfortable and enjoyable experience for all our guests, and clearly, we have fallen short during your visit. We are committed to ongoing improvements and will take your feedback into account as we continue to enhance our property. I hope you will consider giving us another opportunity to provide you with a better experience in the future. If you choose to stay with us again, please contact me directly, and I will ensure your stay is much improved. Thank you once again for your valuable feedback. Kind Regards Adam Mckenzie Rooms Division Manager

との提携 TripAdvisor

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