Peppers Gallery Hotel Canberra 4성

고객 평점 (ALL 평가) 4.2/5 1,225 리뷰

Peppers Gallery Hotel Canberra - Image 1
Peppers Gallery Hotel Canberra - Image 2
Peppers Gallery Hotel Canberra - Image 3
Peppers Gallery Hotel Canberra - Image 4
15 Edinburgh Avenue, 2601 ACTON, Australia

호텔설명

호텔 추가 정보

  • Indulge in traditional, authentic Italian cuisine at Bicicletta Restaurant, located onsite

  • Our facilities include two designer boardrooms and state of the art conferencing spaces

  • Choose from a carefully curated wine list in the Library Bar where you can sit back and relax

  • The hotel provides business services and Internet, is ideally located for functions

  • Room service is available for your comfort, with a 24 hour menu from award-winning Bicicletta

숙박

호텔 위치

Peppers Gallery Hotel Canberra

15 Edinburgh Avenue
2601 ACTON
Australia

GPS:-35.284379, 149.123692

전화
팩스 +61 2 6175 2233

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스
호텔 인근
  • 주차장

BICICLETTA

Authentic Italian food created from the freshest seasonal produce and ingredients, locally sourced. Known for its great coffee, this award winning Italian restaurant plates up daily specials fresh from the marketplace and has a carefully curated wine list

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.2/5  1,225 리뷰

TripAdvisor 평가  4.0/5  2,356 리뷰

Friendly and prompt service

트립어드바이저 평점 5.0/5

Kerry h TripAdvisor 인증 리뷰

The restaurant service was amazing. Many thanks to Saurav the manager for your hospitality and being so friendly and helpful. We have no hesitation in recommending this restaurant and the food was great 👍 many thanks to the friendly staff.

Great Location

트립어드바이저 평점 4.0/5

helenZ6535IX TripAdvisor 인증 리뷰

A lovely weekend staying at Peppers. Lovely room, excellent front-of-house service, and secure parking in a convenient and central location. The only downside was the restaurant with poor service and average food. I had made a booking for dinner for the night we arrived. As we arrived later than expected, I went to the restaurant at check-in and advised that we would be fifteen minutes late. All good, but when we went at the notified time they had given my table away. Why?They did find me another table, but then it took them half an hour to take our meal order (after I went to the till area to ask them to come take our order). It was also strange that we could not enjoy the Welcome Drinks with our meal, as you could only have them at the bar, which is about 10m from the restaurant.

Dear helenZ6535IX, Thank you for sharing your feedback, and we’re delighted to hear that you enjoyed your stay overall. We sincerely apologize for the issues you encountered at the restaurant during your stay. It's disappointing to hear about the confusion with your dinner reservation and the delays in service. This is certainly not the level of service we aim to provide, and we will be addressing these concerns with the restaurant team to ensure that such mistakes do not happen again in the future. The delay in taking your order and the issue with the Welcome Drinks are both areas we will review to improve the guest experience. Thank you again for bringing these points to our attention. We value your feedback and hope to have the opportunity to welcome you back for an even better experience next time. Warm Regards, Vianne Birrell Acting General Manager

Wouldnt go back

트립어드바이저 평점 2.0/5

Dan G TripAdvisor 인증 리뷰

Had to turn Air Conditioner off due to the noise which made the room very cold and uncomfortable, no floor heating in the bathroom and tiles were freezing, I would hate to be staying during an actual winter. Offsite parking I think was excessive at $35 a day, coffee machine was not working in the breakfast area, not the auto one but the fresh bean machine. If we go back to Canberra, we won't be staying here

Dear Y7889FYdang, Thank you for taking the time to share your feedback. We’re sorry to hear that your stay wasn’t as comfortable as it should have been. We understand how important comfort is, especially when it comes to temperature control, and we apologize for the issues with the air conditioner and the bathroom floor. Regarding the offsite parking, we understand that parking costs can be an inconvenience, and we appreciate your feedback. We also apologize for the coffee machine not being operational during your stay. We did get a quick response from our service provider however I understand this did impact. We genuinely appreciate your comments, as they help us improve our services. We regret that you didn’t have a more enjoyable stay, and we hope you’ll consider us again should your travels bring you back to Canberra. Thank you again for your review. Warm Regards, Vianne Birrell Acting General Manager

Great weekend stay

트립어드바이저 평점 4.0/5

blobblo Solo travel - TripAdvisor 인증 리뷰

Great weekend trip to see a concert being held at Llewellyn Hall. Very quiet being a weekend. Upgraded from queen to king room but it was twin bed. Accor plus member so received sweet treat and sparking water welcome amenity. Chose this place as close to ANU and Lake Burley Griffin. Room large with sofa to sit on. Very quiet room except floor above creaked with heavy footed guest on one of the nights. A few stairs to get to the room, which were no problem but if you don't want stairs just make it clear when booking. Some minor repairs needed eg bedside lamp cover loose. White coffee cups are very stained so need descaling not just rinsing. Bedside light switch and PowerPoints not accessible when beds arranged in twin configuration. Chair has arms so does not fit under desk so not the best if you have to do work at the desk. Library bar or the lobby is lovely place to sit. Accor member welcome drink only available from the bar, not the restaurant. Wasn't told this at check in. Dinner at restaurant was great but it does not open Sundays and the bar was booked out Sunday night so did not eat at hotel then. Nearby restaurants within 1 block walking distance . Breakfast buffet small but adequate and dishes frequently replaced (continental buffet and made to order hot breakfast included in price). Uber to airport very early Monday morning was about $17. Yes will stay again.

Dear blobblo, Thank you for your detailed feedback! I’m delighted to hear you had a great weekend stay, especially for the memorable concert experience at Llewellyn Hall. It’s wonderful that you enjoyed the upgrade and the welcome amenities as an Accor Plus member. I appreciate your insights regarding the room configuration and the minor repairs needed; we’ll address these as we engage a design service for hotel room enhancements in 2025. I’m glad you enjoyed dinner at our restaurant, and I apologize for the confusion about the welcome drink location. Thank you for your understanding regarding the restaurant’s schedule. We truly value your feedback and look forward to welcoming you back on your next visit! Warm Regards, Vianne Birrell Acting General Manager

Not up to scratch

트립어드바이저 평점 3.0/5

elizabeth m Couples - TripAdvisor 인증 리뷰

We have stayed here before and had a better experience. We were disappointed with dinner and breakfast. Dinner was bland and served were small. Cooked breakfast was ok but the buffet cereal, toast area was very basic, untidy looking and poorly presented. Accomodation was adequate for 1 night.

Dear Elizabeth m Thank you for taking the time to share your feedback. We're sorry to hear that your recent experience didn’t meet the high standards you’ve come to expect from us, especially as a returning guest. We truly appreciate your comments about the dinner and breakfast, and we’re sorry to hear that the meals were not enjoyable. We have a new Head Chef and we will be reviewing the menu and presentation to ensure the quality matches the experience we aim to provide. We’re glad the accommodation was adequate for your one-night stay, but we do wish we could have made your visit more enjoyable overall. Your feedback is important to us, and we will use it to make improvements. We hope you’ll consider staying with us again, and we look forward to having the opportunity to provide you with a more seamless experience next time. Warm Regards, Vianne Birrell Acting General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 339 리뷰 8/10 위치
  • 703 리뷰 6.3/10 객실
  • 656 리뷰 8.2/10 서비스
  • 8 리뷰 3.1/10 인터넷 가격
  • 304 리뷰 6.7/10 레스토랑
  • 202 리뷰 5.5/10 청결도
  • 143 리뷰 4.8/10 조식
  • 137 리뷰 4.9/10 편의 시설

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.