만트라 온 노스번 - 캔버라 4성

고객 평점 (ALL 평가) 4.2/5 1,087 리뷰

만트라 온 노스번 - 캔버라 - Image 1
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호텔설명

호텔 추가 정보

  • 예약 컨설턴트에게 문의하시려면 1300 987 610번으로 전화주시기 바랍니다

  • 론스데일 스트리트 레스토링 및 카페 인근

  • 아파트먼트 스타일의 거실

  • 지하 주차장

  • 캔버라 명소와 편리하게 인접

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객실 1

객실

호텔

  • 3명 최대
  • 30 / 322 sq ft
  • 침구 1 x 킹사이즈 베드

호텔 위치

만트라 온 노스번 - 캔버라

84 Northbourne Avenue
2612 캔버라
호주

GPS:-35.274217, 149.130653

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔

STOCK KITCHEN

BREAKFAST ONLY. Stock Kitchen and Bar is the perfect place to enjoy fabulous coffee and food with family, friends and colleagues. Inspired by home-style, hearty and healthy fare, we can guarantee there is something everyone will enjoy.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.2/5  1,087 리뷰

TripAdvisor 평가  3.8/5  2,251 리뷰

Convenient location

트립어드바이저 평점 2.0/5

Wendy C Couples - TripAdvisor 인증 리뷰

Dear Wendy, Thank you for sharing your feedback with us. We’re pleased to hear that you found our location convenient and enjoyed the spacious room. We sincerely apologise that the room did not meet your expectations and that the facilities, including the pool and gym, did not live up to your previous experiences with Accor hotels. We understand how important it is for the property to reflect the images and descriptions you see online, and we will review our listings to ensure they accurately represent the guest experience. We also regret that your status as a Gold Accor Plus member was not recognized during your stay. We’ll make sure this is addressed with our team to improve our recognition of loyal guests moving forward. Your feedback is invaluable in helping us improve, and we hope you will consider staying with us again to experience the enhancements we’re working on. Warm regards, Elan Koirala Front Office Manager Mantra on Northbourne Canberra

Great treatment of an Accor platinum

트립어드바이저 평점 5.0/5

wombatdavid TripAdvisor 인증 리뷰

Dear wombatdavid, Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us, especially as an Accor Plus and Platinum member. It’s fantastic to know that you enjoyed the upgrade, breakfast, and the welcoming service from our team. We’re sorry to hear about the issue with the WiFi, and we appreciate you bringing it to our attention. We’ll make sure this is looked into to ensure a seamless experience for future guests. We also understand the pool temperature wasn’t ideal during your stay, and we apologise for the inconvenience caused by the heater being out of service. Thank you again for choosing to stay with us and for sharing your feedback. We hope to welcome you back on your next visit to Canberra! Warm regards, Elan Koirala Front Office Manager Mantra on Northbourne Canberra

Not a 4 star hotel, don’t expect any Accor Benefits.

트립어드바이저 평점 2.0/5

Eaa1947 TripAdvisor 인증 리뷰

Dear Eaa1947, Thank you for your feedback regarding your recent stay with us. We appreciate your loyalty as a Platinum ALL member and regret that your experience did not meet your expectations. As an Accor property, we always strive to recognise our members, and upgrades are provided when available. However, as mentioned during your stay, upgrades are subject to availability, and unfortunately, the premier room was not ready for immediate occupancy due to our minimal housekeeping staff on weekends. Regarding coffee facilities, Nespresso machines are not a standard inclusion in all rooms. While we were unable to relocate one for you, we did offer complimentary barista-made coffee as an alternative. I’m sorry if this did not meet your preferences. We acknowledge that our dining options differ from some other hotels, but we aim to provide quality alternatives, including nearby dining recommendations. Your feedback is valuable, and we will continue to review how we can improve our services. We hope to have the opportunity to welcome you again and provide a more enjoyable experience. Please don’t hesitate to reach out if I can assist with any future bookings. Sincerely, Elan Koirala Front Office Manager

Horrible

트립어드바이저 평점 1.0/5

Emily R TripAdvisor 인증 리뷰

Dear Emily, Thank you for sharing your feedback. I’m very sorry to hear about your experience, as this is certainly not the standard we aim to provide. Cleanliness is a top priority for us, and I sincerely regret that your room was not up to expectations. I will be addressing this with our housekeeping team immediately to ensure such issues are rectified. Regarding the car park, we operate on a first-come, first-served basis due to limited spaces, and I apologise if this was not communicated clearly before your arrival. Additionally, we take pest control very seriously, and I will be escalating your concerns to our maintenance team to investigate and resolve any issues in the lower ground level. We appreciate your feedback, and I’d like the opportunity to restore your confidence in our hotel. Sincerely, Elan Koirala Front Office Manager

SAFETY CONCERN

트립어드바이저 평점 1.0/5

Alora M TripAdvisor 인증 리뷰

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 438 리뷰 9.2/10 위치
  • 689 리뷰 6.5/10 객실
  • 487 리뷰 7.9/10 서비스
  • 24 리뷰 5.2/10 인터넷 가격
  • 241 리뷰 5.2/10 청결도
  • 152 리뷰 5.3/10 조식
  • 131 리뷰 3.5/10 편의 시설
  • 123 리뷰 2.9/10 분위기

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