Mantra Crown Towers 3 stelle

Giudizio clienti (Valutazione ALL) 3.9/5 851 recensioni

Mantra Crown Towers - Image 1
Mantra Crown Towers - Image 2
Mantra Crown Towers - Image 3
Mantra Crown Towers - Image 4
5 19 Palm Avenue, 4217 SURFERS PARADISE, Australia

Descrizione

I plus dell'hotel

  • Piscina in stile laguna tropicale e piscina riscaldata per bambini

  • A soli 100 m da Surfers Paradise Beach

  • Parcheggio sotterraneo custodito

  • Appartamenti autonomi con balcone privato

  • Palestra in loco per non perdere mai gli allenamenti

Le nostre sistemazioni

Posizione dell'hotel

Mantra Crown Towers

5 19 Palm Avenue
4217 SURFERS PARADISE
Australia

Coordinate GPS:-27.995663, 153.428385

Telefono
Fax +61 7 5555 9998

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Animali non ammessi
  • Navetta
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Proprietà 100% non fumatori

3 piscine

Con due piscine all'aperto e una piscina interna riscaldata, ci sono un sacco di occasioni per fare un tuffo. I bambini ameranno la nave da pirata pensata apposta per loro con scivolo d'acqua, spiaggia di sabbia e fontane.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  3.9/5  851 recensioni

Giudizio TripAdvisor  3.8/5  3.293 recensioni

Poor

Punteggio Tripadvisor 2.0/5

Jenae A Recensione certificata TripAdvisor

Location was fantastic. Atmosphere, dull. Room was hardly a sea view like it stated and for the price that was paid. Cleanliness was poor. We stayed for 11 days and the room got cleaned once, one day on the 5th day. The main AC didn't work and it was very humid! The manager offered a humidifier, which didn't work. Offered to shift rooms but it was under renovations or something. The washing machine turned our whites, brown!! The walk-in robe smelt like an off shoe, turns out the carpet is soaked underneath which must be coming from the shower. The reception staff turned out keys off a day early, so had to fix that. Upon checking out, hardly got a "thank you" from the gentleman at reception. The Chinese restaurant downstairs leaves tables dirty for hours after guest leave the restaurant, so when you walk out of the lift you just see dirty dishes left on tables. The New Year's Eve fireworks were advertised for 8:30pm, when it was actually 8pm!!

Mixed review

Punteggio Tripadvisor 3.0/5

T S Recensione certificata TripAdvisor

A mixed review. Good and bad. The official photos aren’t quite accurate ! Our 2 bed apartment was in need of a refurb and a jolly good clean (it was grubby and crumbs and rubbish behind the sofa). No cleaning service available unless you are booked for a minimum of 8 nights. Suggest brining laundry detergent to wash your towels etc.

Misleading advertising compared to reality

Punteggio Tripadvisor 2.0/5

Violeta C Recensione certificata TripAdvisor

Photos are misleading – they don’t reflect reality. This was our first family holiday in Surfers Paradise, and unfortunately, the accommodation was extremely disappointing. The towers had a water leak, and every room smelled strongly of mould. The odour was so overwhelming that we had to relocate to different rooms. Bathrooms were outdated and not in proper working condition. Rubbish was left in the hallways. The oven was falling apart. The kitchen rangehood was so greasy that the fans couldn’t handle steam from cooking. The outdoor pool, meant for children, was under construction and unsafe to use. Staff struggled to manage complaints, often deflecting issues to the body corporate instead of resolving them. There was no bar downstairs to enjoy an evening drink. Overall atmosphere was very low and uninviting. Positive note: The location was excellent, and the new tram rail was a great convenience.

Où on se sent bien

Punteggio Tripadvisor 4.0/5

michelrR8113PQ Recensione certificata TripAdvisor

Bon emplacement, superbe vue, appartement cosy, personnel d accueil très dévoué et compétent... Sécurité, propreté.... Excellent. Merci

Super Hotel mit perfekter Lage!

Punteggio Tripadvisor 5.0/5

Alicia Z Recensione certificata TripAdvisor

Das Hotel hatte eine super Lage. Man konnte alles zu Fuß erreichen. Die Ausstattung des Apartments hatte alles was man braucht und wir hatten einen tollen Ausblick aufs Meer! Der Check in verlief reibungslos. Der Hoteleigene Pool war auch super zum entspannen!

Dear Alicia, Thank you for the lovely feedback. We trust you had a lovely stay at the hotel. Kind regards

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 624 recensioni 9.5/10 Posizione
  • 1.060 recensioni 5.3/10 Camera
  • 538 recensioni 6.6/10 Servizio
  • 75 recensioni 2.9/10 Internet
  • 527 recensioni 2.4/10 Pulizia
  • 520 recensioni 8.9/10 Piscina
  • 511 recensioni 5/10 Servizi
  • 355 recensioni 3.2/10 Atmosfera

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