Mantra Broadbeach on the Park 3 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 564

Mantra Broadbeach on the Park - Image 1
Mantra Broadbeach on the Park - Image 2
Mantra Broadbeach on the Park - Image 3
Mantra Broadbeach on the Park - Image 4
2685 Gold Coast Highway, 4218 БРОДБИЧ, Австралия

Описание

Особенности отеля

  • Расположение в самом центре Бродбича

  • 3 популярных ресторана на территории отеля

  • Знаменитые пляжи в пешей доступности

  • В двух шагах от станции электропоездов

  • Недалеко от казино The Star

Наши номера

Расположение отеля

Mantra Broadbeach on the Park

2685 Gold Coast Highway
4218 БРОДБИЧ
Австралия

GPS:-28.030576, 153.430942

Телефон
Факс +61 7 5561 0810

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Домашние животные не допускаются
  • Трансфер
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено

Бассейн

Take a dip in our heated pool and spa at this Broadbeach hotel. Enjoy a BBQ with family and friends, workout in our gym, or visit the beauty salon.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.5/5  Отзывов: 564

Рейтинг TripAdvisor  4.0/5  Отзывов: 822

Сертификат качества 2024

Location, location location

Примечание: Tripadvisor 4.0/5

rosg1963 Реальные отзывы TripAdvisor

Fantastic location, couldn't fault front desk staff, very helpful and welcoming. Traffic noise once in bed quite loud (we were there on Supercar weekend). 3 bed apartment was spacious, if not a little tired. Beds are great. A couple of housekeeping issues, though nothing too dramatic. Close to shops, restaurants, bars and tram. Pool area is small and could do with a shoosh up to be more inviting. Very satisfied with our stay.

Dear rosg1963, Thank you for your kind words and for taking the time to share your experience with us! We’re thrilled to hear you enjoyed our fantastic location and that our front desk team made you feel welcome and supported during your stay – we’ll be sure to pass along your compliments. We appreciate your feedback regarding the traffic noise during Supercar weekend; it’s certainly an exciting time in the area, and we understand how it might impact the atmosphere. Your comments about the apartment’s spaciousness and comfortable beds are much appreciated, as we know how important a good night’s sleep is. We hope to welcome you back for another visit soon. Sincerely, Rebecca Noyes General Manager

Inflexible cancellation policy

Примечание: Tripadvisor 1.0/5

David B Реальные отзывы TripAdvisor

Due to a personal emergency, I was unable to travel and advised the hotel the day before I was due to arrive. After 3 days of no response I decided to follow up and was eventually told my full weeks accommodation would be charged even though I never stayed at the hotel. Very poor form Mantra, you should focus more on your guests than your revenue.

Dear P54TNdavidb, Thank you for sharing your feedback and we sincerely apologise for the frustration this situation has caused. We understand how challenging personal emergencies can be and while we acknowledge that you advised us of your cancellation request at the end of the arrival day, we regret that our cancellation policy and communication did not meet your expectations. Our team responded as promptly as possible and as a gesture of goodwill, we offered a discounted future stay in the hopes of accommodating you in the future. We always strive to put our guests first, balancing the needs of all parties and we appreciate your feedback as it helps us to continually improve. Sincerely, Rebecca Noyes General Manager

Our Wedding weekend - August 2024

Примечание: Tripadvisor 5.0/5

John K Реальные отзывы TripAdvisor

We recently got married at the Mantra Broadbeach on the Park. We stayed in a three bedroom apartment on the 16th Floor, and the room exceeded our expectations. The view from our balcony was magnificent, and the modern clean and spacious apartment provided us with everything we needed. For our special occasion, we must say a massive thankyou to Corey the Reception Manager. He was extremely helpful from the outset, and was always on hand if we had any questions or issues. We have to say a big thank you to Corey. He put us at ease, and always had a smile on his face. We would highly recommend a stay at the Mantra Broadbeach on the Park. Great location, fantastic apartment, and lovely staff. We hope to stay there again. Thanks again. John & Gaynor.

Dear gaynorw389, Congratulations on your recent wedding and thank you for choosing Mantra Broadbeach on the Park for such a special occasion! We’re absolutely thrilled to hear that your three bedroom apartment on the 16th floor exceeded your expectations and that you enjoyed the stunning views, modern amenities, and spacious comfort during your stay. Corey will be delighted to read your kind words. He takes great pride in ensuring our guests feel welcomed and well supported and it’s wonderful to hear how much his assistance meant to you. We’ll be sure to pass along your gratitude and recognition for his outstanding service. Thank you for recommending us so highly. It was an honour to play a part in your wedding weekend and we look forward to welcoming you back for another memorable stay – perhaps an anniversary celebration in the future! Sincerely, Rebecca Noyes General Manager

3 Day stay

Примечание: Tripadvisor 4.0/5

C9964XLalexm Реальные отзывы TripAdvisor

Great location, beach, restaurants and grocery stores all within easy walking distance. Clean comfortable room, facilities all worked fine. Recommended as a good value location in central Broadbeach. There aren't that many of them left.

Dear C9964XLalexm, Thank you for your wonderful review! We're thrilled to hear you enjoyed your stay and found our location so convenient for exploring Broadbeach's beaches, restaurants, and shops. It's great to know the room was clean, comfortable, and met your expectations. We truly appreciate your recommendation and look forward to welcoming you back for another stay soon. If there's anything we can do to make your next visit even better, please don’t hesitate to let us know! Sincerley, Rebecca Noyes General Manager

Business trip

Примечание: Tripadvisor 3.0/5

rsmith252 Реальные отзывы TripAdvisor

Accommodation is superb, room clean and large for my intended stay, the afterhours check in less desirable with approx 30 minutes wait to gain access to phone operator for checking in. a month after still waiting for transfer of accor points for stay.

Dear rsmith252, Thank you for your valuable feedback. We’re delighted to hear that you found our accommodation superb, with a clean and spacious room that suited your needs for your business trip. We sincerely apologise for the inconvenience you experienced during the afterhours check in process and the delay in receiving your Accor points. We appreciate your patience, and we understand that the transfer of points has since been resolved. Rest assured, we are taking steps to ensure a smoother experience moving forward. Thank you again for bringing this to our attention, and we look forward to welcoming you back soon. Sincerely, Rebecca Noyes General Manager

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

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  • 430 Отзывов 7.2/10 Номер
  • 252 Отзывов 8.7/10 Сервис
  • 21 Отзывов 3.6/10 Интернет
  • 136 Отзывов 5.6/10 Чистота
  • 33 Отзывов 8.8/10 Соотношение цены и качества

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