Mantra Broadbeach on the Park 3 estrelas

Nota clientes Avis (Classificação ALL) 4.5/5 555 comentários

Mantra Broadbeach on the Park - Image 1
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2685 Gold Coast Highway, 4218 BROADBEACH, Austrália

Descrição

Extras do hotel

  • Localizado no centro de Broadbeach

  • 3 restaurantes muito populares ligados à propriedade

  • A curta distância a pé das praias douradas

  • Perto do metro ligeiro

  • A curta distância a pé do Star Casino

As nossas opções de alojamento

Localização do hotel

Mantra Broadbeach on the Park

2685 Gold Coast Highway
4218 BROADBEACH
Austrália

GPS:-28.030576, 153.430942

Telefone
Fax +61 7 5561 0810

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Animais de estimação não permitidos
  • Transporte de ligação
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Salas de reunião
  • Propriedade 100% não fumadores

Piscina

Take a dip in our heated pool and spa at this Broadbeach hotel. Enjoy a BBQ with family and friends, workout in our gym, or visit the beauty salon.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.5/5  555 comentários

Classificação do TripAdvisor  4.0/5  822 comentários

Certificado de excelência 2024

Location, location location

Nota Tripadvisor 4.0/5

rosg1963 Avaliação com certificação TripAdvisor

Fantastic location, couldn't fault front desk staff, very helpful and welcoming. Traffic noise once in bed quite loud (we were there on Supercar weekend). 3 bed apartment was spacious, if not a little tired. Beds are great. A couple of housekeeping issues, though nothing too dramatic. Close to shops, restaurants, bars and tram. Pool area is small and could do with a shoosh up to be more inviting. Very satisfied with our stay.

Dear rosg1963, Thank you for your kind words and for taking the time to share your experience with us! We’re thrilled to hear you enjoyed our fantastic location and that our front desk team made you feel welcome and supported during your stay – we’ll be sure to pass along your compliments. We appreciate your feedback regarding the traffic noise during Supercar weekend; it’s certainly an exciting time in the area, and we understand how it might impact the atmosphere. Your comments about the apartment’s spaciousness and comfortable beds are much appreciated, as we know how important a good night’s sleep is. We hope to welcome you back for another visit soon. Sincerely, Rebecca Noyes General Manager

Inflexible cancellation policy

Nota Tripadvisor 1.0/5

David B Avaliação com certificação TripAdvisor

Due to a personal emergency, I was unable to travel and advised the hotel the day before I was due to arrive. After 3 days of no response I decided to follow up and was eventually told my full weeks accommodation would be charged even though I never stayed at the hotel. Very poor form Mantra, you should focus more on your guests than your revenue.

Dear P54TNdavidb, Thank you for sharing your feedback and we sincerely apologise for the frustration this situation has caused. We understand how challenging personal emergencies can be and while we acknowledge that you advised us of your cancellation request at the end of the arrival day, we regret that our cancellation policy and communication did not meet your expectations. Our team responded as promptly as possible and as a gesture of goodwill, we offered a discounted future stay in the hopes of accommodating you in the future. We always strive to put our guests first, balancing the needs of all parties and we appreciate your feedback as it helps us to continually improve. Sincerely, Rebecca Noyes General Manager

Our Wedding weekend - August 2024

Nota Tripadvisor 5.0/5

John K Avaliação com certificação TripAdvisor

We recently got married at the Mantra Broadbeach on the Park. We stayed in a three bedroom apartment on the 16th Floor, and the room exceeded our expectations. The view from our balcony was magnificent, and the modern clean and spacious apartment provided us with everything we needed. For our special occasion, we must say a massive thankyou to Corey the Reception Manager. He was extremely helpful from the outset, and was always on hand if we had any questions or issues. We have to say a big thank you to Corey. He put us at ease, and always had a smile on his face. We would highly recommend a stay at the Mantra Broadbeach on the Park. Great location, fantastic apartment, and lovely staff. We hope to stay there again. Thanks again. John & Gaynor.

Dear gaynorw389, Congratulations on your recent wedding and thank you for choosing Mantra Broadbeach on the Park for such a special occasion! We’re absolutely thrilled to hear that your three bedroom apartment on the 16th floor exceeded your expectations and that you enjoyed the stunning views, modern amenities, and spacious comfort during your stay. Corey will be delighted to read your kind words. He takes great pride in ensuring our guests feel welcomed and well supported and it’s wonderful to hear how much his assistance meant to you. We’ll be sure to pass along your gratitude and recognition for his outstanding service. Thank you for recommending us so highly. It was an honour to play a part in your wedding weekend and we look forward to welcoming you back for another memorable stay – perhaps an anniversary celebration in the future! Sincerely, Rebecca Noyes General Manager

3 Day stay

Nota Tripadvisor 4.0/5

C9964XLalexm Avaliação com certificação TripAdvisor

Great location, beach, restaurants and grocery stores all within easy walking distance. Clean comfortable room, facilities all worked fine. Recommended as a good value location in central Broadbeach. There aren't that many of them left.

Dear C9964XLalexm, Thank you for your wonderful review! We're thrilled to hear you enjoyed your stay and found our location so convenient for exploring Broadbeach's beaches, restaurants, and shops. It's great to know the room was clean, comfortable, and met your expectations. We truly appreciate your recommendation and look forward to welcoming you back for another stay soon. If there's anything we can do to make your next visit even better, please don’t hesitate to let us know! Sincerley, Rebecca Noyes General Manager

Business trip

Nota Tripadvisor 3.0/5

rsmith252 Avaliação com certificação TripAdvisor

Accommodation is superb, room clean and large for my intended stay, the afterhours check in less desirable with approx 30 minutes wait to gain access to phone operator for checking in. a month after still waiting for transfer of accor points for stay.

Dear rsmith252, Thank you for your valuable feedback. We’re delighted to hear that you found our accommodation superb, with a clean and spacious room that suited your needs for your business trip. We sincerely apologise for the inconvenience you experienced during the afterhours check in process and the delay in receiving your Accor points. We appreciate your patience, and we understand that the transfer of points has since been resolved. Rest assured, we are taking steps to ensure a smoother experience moving forward. Thank you again for bringing this to our attention, and we look forward to welcoming you back soon. Sincerely, Rebecca Noyes General Manager

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 326 comentários 9.6/10 Localização
  • 430 comentários 7.1/10 Quarto
  • 246 comentários 8.5/10 Serviço
  • 22 comentários 2/10 Internet
  • 136 comentários 5.5/10 Limpeza
  • 33 comentários 8.9/10 Custo Benefício

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Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (Determinadas taxas podem ser pagas à chegada ao hotel (por exemplo, a taxa de estadia) segundo os regulamentos locais em vigor.) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.