만트라 브로드비치 온 더 파크 3성

고객 평점 (ALL 평가) 4.4/5 534 리뷰

만트라 브로드비치 온 더 파크 - Image 1
만트라 브로드비치 온 더 파크 - Image 2
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호텔설명

호텔 추가 정보

  • 브로드비치 중심부 위치

  • 호텔과 연결된 인기 있는 레스토랑 3곳

  • 금빛 해변까지 도보로 이동 가능

  • 라이트 레일 인근

  • 스타 카지노까지 도보로 이동 가능

숙박

호텔 위치

만트라 브로드비치 온 더 파크

2685 Gold Coast Highway
4218 브로드비치
호주

GPS:-28.030576, 153.430942

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 셔틀
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 회의실
  • 100% 금연 호텔

수영장

Take a dip in our heated pool and spa at this Broadbeach hotel. Enjoy a BBQ with family and friends, workout in our gym, or visit the beauty salon.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  534 리뷰

TripAdvisor 평가  4.1/5  827 리뷰

2024으뜸 시설

LOST AND FOUND

트립어드바이저 평점 5.0/5

Arhan R 가족 - TripAdvisor 인증 리뷰

I had accidentally left my necklace in the room while checking out, and honestly didn't expect to see it again. But when I called back shortly after, the staff had already found it, such a relief! Big shoutout to the lovely guy at reception who went above and beyond. He helped us store about 17 pieces of luggage (yes, 17!), and later even arranged a smooth after-hours check-in for us and found luggage inside our room The pool was closed during our stay, and while they did offer us access to the Sofitel, I honestly didn't mind the warmth and hospitality of the staff made up for everything.

Service

트립어드바이저 평점 4.0/5

Excursion18216416833 Solo travel - TripAdvisor 인증 리뷰

Only issue is the aircon vents looks horrible with dust and my room nearby the elevator made sound all day. This was my third stay but the best thing I found this time was a new face on the reception and he patiently solved all our conference issues with the projector. Haven’t felt this level of service for a while from Mantra

Drab

트립어드바이저 평점 2.0/5

Veronica S TripAdvisor 인증 리뷰

The room looks nothing like the photos. Pretty drab. Website did not state that pool and sauna were under refurbishment. Parking was ok after complaining to reception. The property is on a good location. Pillows are good. I would not stay here again.

Dirty room. Poor service. Very disappointed!! Would not recommend staying here.

트립어드바이저 평점 1.0/5

Melissa S TripAdvisor 인증 리뷰

Having stayed with the Mantra brand numerous times before and working in the travel industry myself, there was a certain level of standard I expected when making this reservation. A week prior to check in, I spoke with front desk to ensure there would be a cot for our room as stated in our booking. Unfortunately, there was no cot in our room upon arrival and the receptionist even stated that she didn’t even know what a cot looked like but would try find one for us. I spoke with the manager to have a cot arranged asap but the sheets/blankets weren’t even the right size for the cot. The room was not cleaned properly as there was lots of hair in the bathroom draw, brown stains on the bathroom floor tiles and a huge amount of dust in the vents. Not to mention mould in another vent. Our balcony was filthy and there were cobwebs on the glass that clearly hasn’t been washed in months. I once again spoke with the manager and was promised a “VIP clean” of our room. This was not done. After complaining about the clean that was promised to us not having been done, a basic clean was finally done with no apology or compensation for our ongoing troubles. Would not recommend staying here!!! Travelling with an infant is hard enough, the last thing needed after a long day of travelling is checking into a dirty room with inadequate facilities.

Dear J3409PKmelissas, Thank you for taking the time to share your experience. I sincerely apologise for the distress caused by being initially assigned to a room that had not yet been prepared for your arrival. We understand how unsettling this must have been and deeply regret the inconvenience it caused. Please be assured this is not representative of our usual standards and I’m glad our afterhours manager was able to promptly address the situation. I’m also very sorry to hear about the air conditioning issues in your assigned room and the discomfort it caused during your stay. This is certainly not the experience we want for our guests, especially at this level of accommodation. Your feedback has been shared with our maintenance team to ensure this is addressed immediately. We take your concerns seriously and appreciate you bringing them to our attention. While I regret that we did not meet your expectations this time, we would welcome the opportunity to provide you with the seamless and comfortable experience you deserve on a future visit. Sincerely, Rebecca Noyes General Manager

Centrally located, full facilities if you’re happy to self cater.

트립어드바이저 평점 4.0/5

Pies_tragics TripAdvisor 인증 리뷰

A centrally located apartments building. It has a self catering full kitchen, bbq on site, pool, sauna and gym. Great location near the beach, restaurants and bars and walking distance to Pacific Fair. The tram is across the road one way and the beach two blocks away.

Dear Pies_tragics, Thank you for your wonderful review! We're so pleased to hear you enjoyed the central location and the convenience of our facilities. It sounds like you made the most of the nearby beach, restaurants and nightlife, as well as the easy access to the tram and Pacific Fair. We hope our fully equipped kitchen and onsite amenities like the lap pool, steam room, sauna and gymnasium added to the comfort of your stay. We hope to have the pleasure of welcoming you back again to enjoy another relaxing stay with us again soon! Sincerely, Rebecca Noyes General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 315 리뷰 9.6/10 위치
  • 413 리뷰 6.9/10 객실
  • 247 리뷰 8.7/10 서비스
  • 17 리뷰 1.8/10 인터넷 가격
  • 140 리뷰 5.1/10 청결도
  • 33 리뷰 5.4/10 수영장

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