페퍼스 브로드비치 4성

고객 평점 (ALL 평가) 4.4/5 1,470 리뷰

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21 Elizabeth Ave, 4218 브로드비치, 호주

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페퍼스 브로드비치

21 Elizabeth Ave
4218 브로드비치
호주

GPS:-28.030805, 153.432188

전화
팩스 +61 7 5635 1055

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체크인 시간 : 부터 - 체크아웃 시간 : 까지

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실외 온수 리조트 수영장의 따뜻한 물에 몸을 담가 보세요. 사계절 언제라도 편안하게 이용할 수 있어 느긋하게 쉬면서 골드 코스트의 환상적인 날씨를 즐기기에 완벽한 장소입니다.

고객 리뷰

고객 리뷰

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자세히 보기

ALL 평가  4.4/5  1,470 리뷰

TripAdvisor 평가  4.5/5  4,238 리뷰

2025으뜸 시설

Great view, let down property

트립어드바이저 평점 3.0/5

Donelle L TripAdvisor 인증 리뷰

As a Platinum Accor Live Limitless member, I chose Peppers with high expectations, but unfortunately this stay was disappointing in several areas. Operational issues began before arrival, with parking instructions not accounting for construction fencing. During the stay, there was no welcome amenity, and a housekeeper entered the apartment unexpectedly. While staff were polite and apologetic, the situation highlighted internal booking and communication issues. Cleanliness and maintenance were also below standard, including holes in bed sheets, stray hairs in the bathroom, a faulty dishwasher, a non-working intercom screen, and a saucepan with a loose handle that raised safety concerns. For an apartment-style property, especially one positioned as premium, several basic inclusions were missing or inadequate — including sufficient kitchenware, proper dishwasher detergent, extra towels, and simple items like kitchen scissors, oven mitts, and a drying mat. A mattress topper on zip beds would also greatly improve comfort. I understand that Peppers apartments are individually owned, and that upgrades can depend on owner decisions, but as a guest, these distinctions aren’t visible — the experience reflects on the Peppers and Accor brands overall. I hope this feedback is taken in the spirit intended and contributes to improved consistency and guest experience in the future.

Stunning Views, Beautiful Rooms!

트립어드바이저 평점 5.0/5

Sherpa66758514838 TripAdvisor 인증 리뷰

Peppers in Broadbeach feels like absolute luxury the moment you enter the room. It's thoughtfully designed with a calm feel. Beautiful decor and beautiful beach views. Would highly recommend.

Disgusting

트립어드바이저 평점 1.0/5

Dancoco462 TripAdvisor 인증 리뷰

Beyond disappointed with our stay air conditioning not working and given the run around Buyer beware stay else where Ropable Do better

Dear Dan, Thank you for taking the time to write a Trip Advisor review following your recent stay at Peppers Broadbeach, I am sorry that your experience was such a poor one. I am sorry that during your stay the Oracle precinct (including the Towers and restaurants at ground level) experienced critical Chiller issues resulting in poor circulation of chilled water to air conditioning systems across the precinct. These issues ultimately led to a 5 hour shut down overnight to undertake emergency repairs and I understand your frustration as this occurred during an extremely warm couple of days on the Gold Coast. I can understand your disappointment due to the heat and I sincerely apologise for the discomfort that this caused. Whilst I understand that this will not change your stay I can share with you that the repairs have been successful and that chilled water supply and fully operational air conditioning has been restored across the Oracle complex. Thank you for your comments Dan and it is my hope that you will give my Team and I the opportunity to welcome you back to Peppers Broadbeach in the future to create some better memories for you. Best Regards, Paul Morton General Manager Peppers Broadbeach

A/C doesn’t work properly

트립어드바이저 평점 1.0/5

Artie F TripAdvisor 인증 리뷰

The a/c is split into two zones but only one zone at a time can operate meaning that half the apartment is not air conditioned. Not great in 35 c degree weather.

Dear Artie F, Thank you for taking the time to post a Trip Advisor review following your recent stay at Peppers Broadbeach. I am sorry that you were uncomfortable during your time with us due to the heat wave that we experienced on the Gold Coast over those dates and also the design of the air conditioning in the apartments having 2 specific zones for the air conditioning, namely the living areas and the bedrooms. This was an original design when the building opened and we are working with Owners who are updating their wall controllers to provide a single zone throughout the apartment. Thank you for your comments Artie F and I do hope that you will provide my Team and I with another opportunity to look after you once more and create some better memories for you. Best Regards, Paul Morton General Manager Peppers Broadbeach

Not a 3 bedroom sky home

트립어드바이저 평점 2.0/5

buck115695 TripAdvisor 인증 리뷰

We have been staying at Peppers Broadbeach for the last 5 years, this will be our last. I booked a 3 bedroom Sky home which we have always booked while staying here in the past, the room that we have received is a small dark 3 bedroom unit with filthy furniture that you don’t want to sit on. there’s an old coffee table that is dangerous, I hit my toe and ripped skin off and the smallest tv I have ever seen, For a so called 3 bedroom sky home our room is in tower 2 room 3503. all previous stays here have been very good which I have left reviews here on trip advisor, after walking in the room I knew straight away this is not what I have booked, I went down to reception and let them know about the room is not a sky home and he said it was and that all Sky homes are the same. I told him I have been staying here for the last 5 years and have never received this type of room before, I am really disappointed as you pay a lot of money and looking forward all year to come back and this happens.I won’t be back so please be aware of what you book and pay for.

Dear buck115695, Thank you for taking the time to complete a questionnaire following your recent stay at Peppers Broadbeach, I am sorry that your experience this time around was a disappointing one, please allow me to express my apologies. I am sorry that the layout and condition of the 3 Bedroom Skyhome was not up to your expectations based on your previous stays at the property. There are a number of different layouts for all of our apartments across both Towers and I do understand that configurations work well or are preferred by different guests. We are currently working with all apartment Owners to ensure that all of the letting pool are presented at the standards expected by our Peppers guests. I appreciate you sharing your comments buck115695 and it is my hope that you will give my Team and I the opportunity to welcome you back to Peppers Broadbeach in the future to create some better memories for you. If I can be of any assistance in this regard please do not hesitate to contact me personally. Best Regards, Paul Morton General Manager Peppers Broadbeach

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그 외 웹 사용자 평가 등급

  • 570 리뷰 9.4/10 위치
  • 893 리뷰 7.5/10 객실
  • 520 리뷰 8/10 서비스
  • 15 리뷰 3.3/10 인터넷 가격
  • 301 리뷰 4.8/10 청결도
  • 296 리뷰 7.3/10 안락함
  • 151 리뷰 7.4/10 분위기
  • 68 리뷰 6/10 가격 대비 가치

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