소피텔 골드 코스트 브로드비치 5성

고객 평점 (ALL 평가) 4.3/5 4,817 리뷰

소피텔 골드 코스트 브로드비치 - Image 1
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호텔 위치

소피텔 골드 코스트 브로드비치

81 Surf Parade
4218 브로드비치
호주

GPS:-28.029367, 153.431579

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체크인 시간 : 부터 - 체크아웃 시간 : 까지

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  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
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  • 에어컨
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  • 100% 금연 호텔
  • 룸 서비스

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자세히 보기

ALL 평가  4.3/5  4,817 리뷰

TripAdvisor 평가  4.0/5  3,350 리뷰

낙후된 시설

고객 평점 0.5/5

P. J. 커플 - 전체(All) 통지 확인

냄새가 너무 심하고 방에서 바퀴벌레가 나왔습니다. 에어컨에서도 냄새가 나 실내 공기가 너무 안 좋았어요. 에어컨을 켜두면 목이 너무 아팠습니다. 엘리베이터도 너무 오래 걸렸어요. 여태까지 묵었던 호텔 중에 가장 최악의 경험이었습니다. 다른 소피텔에서의 좋은 경험으로 기대하고 묵었는데, 너무 실망이 컸습니다. 소피텔에 대한 인상이 나빠졌습니다. 전체적인 리모델링이 시급해보였습니다 It smells so bad. A cockroach came out of the room. The air conditioner also smelled bad, so the indoor air was really bad. My throat hurt so much when I turned on the air conditioner. The elevator also took too long. It was the worst experience I've ever stayed at a hotel. I stayed with anticipation for a good experience at another Sofitel, and I was so disappointed. The impression of Sofitel deteriorated. The overall remodeling seemed urgent.

Great room and bed but took a long time to clean rooms

트립어드바이저 평점 4.0/5

wintercolleen TripAdvisor 인증 리뷰

The pillows were too fluffy. Maybe have a menu to choice the type of pillow. The pools looked very clean and the pastries were the best I have eaten ect the croissants with the filling on the outside and lots of chocolate. The only problem with the bistro was that on a Sunday it gets very busy.

Bonjour Wintercollen, Thank you for choosing Sofitel Gold Coast Broadbeach for your stay and for taking the time to share your feedback. We are delighted to hear that you enjoyed your room and the comfortable bed. We appreciate your suggestion regarding a pillow menu, and we will definitely take it into consideration for future improvements. It's wonderful to know that you found our pools clean and enjoyed our delicious pastries. We value your feedback and hope to welcome you back soon. Merci, Tibby McFarlane Guest Experience Manager

Wonderful stay, beautiful hotel

트립어드바이저 평점 5.0/5

Sheri A Couples - TripAdvisor 인증 리뷰

Room and amenities were excellent; lovely and clean; bed very comfortable. Amazing view of the beach and surrounds. The staff really looked after us and were lovely and professional. We felt very spoilt. Will definitely stay again!

Bonjour Sheri, Thank you for your positive feedback! We're delighted you enjoyed your stay and look forward to welcoming you back soon.

Lovely Stay!

트립어드바이저 평점 5.0/5

Ingrid A Couples - TripAdvisor 인증 리뷰

We had five nights at the Sofitel. We found the King size bed so comfortable and the room was quiet and could be made dark for sleep at night. We had a small balcony with a view of the water. The Sofitel is central to everything, restaurants, cafes and the beach. A 15 minute walk to a big shopping centre but you can also catch a tram. The room was serviced daily and you can request what time you require your room serviced. Good quality hair and body care products available. We found the room spacious, light and airy. The buffet breakfast was fantastic, too much food and choices to mention. We would sit and enjoy this feast for an extremely long leisurely breakfast ending with pastries and great coffee. All the staff are excellent. We also ate at Bistro 3 twice for dinner and found both meals excellent. Undercover parking. Highly recommend.

Bonjour Ingrid, Thank you for your wonderful review! We're glad you enjoyed the comfy bed, peaceful room, and convenient location with a lovely view. It's great to hear you liked our amenities and dining options. We appreciate your recommendation and hope to see you again soon! Tibby McFarlane Guest Experience Manager

Mum and daughter trip away

트립어드바이저 평점 3.0/5

Kathy A TripAdvisor 인증 리뷰

Nice hotel, staff lovely. But the rooms could do a lot better. Beds were a minus 5 we had to get mattress topper but you could still feel the wires. There also needs to be table between the beds. The price of the breakfast needs to looked at as it 45 per person. Would I recommend this hotel, no

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,321 리뷰 9.5/10 위치
  • 2,250 리뷰 6.8/10 객실
  • 2,327 리뷰 8.3/10 서비스
  • 114 리뷰 4.5/10 인터넷 가격
  • 698 리뷰 5.6/10 청결도
  • 682 리뷰 8.4/10 조식
  • 598 리뷰 4.8/10 편의 시설
  • 573 리뷰 6.6/10 레스토랑

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