Mantra Southbank - Melbourne 4 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.2/5 1.679 Bewertungen

Mantra Southbank - Melbourne - Image 1
Mantra Southbank - Melbourne - Image 2
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Beschreibung

Hotel-Extras

  • Um mit einem Reservierungsberater zu sprechen, kontaktieren Sie uns unter 1300 987 610

  • 50 m zu Kunstzentrum und Nationalgalerie

  • 50 m zum öffentlichen Nahverkehr

  • Parkhaus mit mehreren Eingängen vor Ort

Unsere Unterkünfte

Lage des Hotels

Mantra Southbank - Melbourne

31 City Road
3006 SOUTHBANK
Australien

GPS:-37.821624, 144.966902

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Schwimmbad
  • Parkplatz
  • Haustiere nicht erlaubt
  • Restaurant
  • Rollstuhlgängig
  • Fitnessstudio
  • WLAN
  • Klimaanlage
  • Frühstück
  • Konferenzräume
  • 100 % Nichtraucherhotel

SPIRE RESTAURANT AND BAR

Das frisch renovierte Spire Restaurant bietet ein komfortables und intimes Ambiente, in dem Sie das moderne mediterrane Menü oder unsere hausgemachten Steinofenpizzen probieren können, ohne das Hotel verlassen zu müssen.

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.2/5  1.679 Bewertungen

TripAdvisor-Gesamtwertung  4.0/5  2.724 Bewertungen

Kids loved it! Mostly a good stay + a few issues

Note Tripadvisor 4.0/5

missusg123 Zertifizierte TripAdvisor Bewertung

We travelled with two young kids (5 and 6) and found the location to be a quick and easy walk to everything we needed (southbank, small grocery store, city circle tram, gallery, botanical gardens). The staff were excellent and very helpful with all of our questions and issues. Unfortunately we had some minor issues with the room, including the dryer being broken. We were offered the use of a dryer in an alternative room though, however this wouldn't have worked for us. The king bed kept splitting in to 2, and the fold out sofa for the kids was on an odd angle- however the kids didn't even notice. Despite these downsides we had a good time. The place was clean and functional, and the pool was a big hit! FYI the pool is 1.06m deep everywhere. One of my kids could stand up, the other was too short- but could easily stand up in the spa!

Dear missusg123, I am delighted you chose Mantra Southbank for a recent family stay. I am glad you like our location and all the nearby handy amenities. And I was thrilled to read your lovely words about my team members' helpfulness and friendliness. I apologise for the issues mentioned, the hair dryer and the bed; however, despite this, I am happy you had a good time and liked our lap pool on Level 18. We all hope to see you soon and trust you will consider us then so we can warmly welcome you back. Kine Regards, Jens Corder, General Manager

TERRIFIC

Note Tripadvisor 4.0/5

Debbie V Zertifizierte TripAdvisor Bewertung

GREAT LOCATION, VERY EASY TO GET AROUND, APARTMENT WAS CLEAN & TIDY, CONVIENT PARKING PROVIDED THROUGH THE HOTEL, BUFFET BREAKFAST HAD LOTS OF VARIETY, IN FOOD, DRINKS & OPTIONS. VIEW FROM WINDOW WAS GOOD, OVERALL, 7/10. WOULD RECOMMEND TO STAY, RECEPTION STAFF VERY FRIENDLY & HELPFULL

Dear Debbie V, I am delighted you chose to stay at Mantra Southbank Melbourne and thrilled you had a terrific time. I am pleased you loved our handy location and the views from your unit. I am glad you like breakfast and happy to read your comment about my team members being 'friendly and helpful'. We all hope to see you soon and trust you will consider us then so we can warmly welcome you back. Kine Regards, Jens Corder, General Manager

Won't be back

Note Tripadvisor 2.0/5

rmtaus Zertifizierte TripAdvisor Bewertung

Staycation was not worth the cost of the stay. Very gloomy appearance, dusty rooms, floors looked dirty, windows hand marks, front of house staff friendly but didn't appear professionaly dressed/groomed for their role. Wouldn't stay there again or recommend it as it's overpriced for what you get, and parking cost is a rip-off!. The noise from the road made it hard to sleep. Pillows way to big, had a horrific night sleep, disappointed as we went to have a short weekend break :(

Dear rmtaus, I am deeply sorry that your experience with us did not meet your expectations. Please accept my sincerest apologies for any inconvenience this may have caused you. We strive to provide a great service experience for our guests, and thus, your feedback is important to me. Please rest assured that we are taking the appropriate measures to prevent future occurrences. We appreciate your sharing your concerns and hope to see you soon. We trust you will consider us then so we can warmly welcome you back. Kind Regards, Jens Corder, General Manager

Will not be back

Note Tripadvisor 1.0/5

chrisbD4568MN Zertifizierte TripAdvisor Bewertung

Would no highly recommend over priced for what we got price gouging during school holidays bathroom not up to standard and kitchen dirty very disappointed not even a bottle of water in fridge book breakfast when check in lady forgot to book us in

Dear Chris, From the outset, I apologise for our shortfalls during your recent stay. We aim to address the issues raised and prevent recurrence. Over the busy school holiday period, we received great feedback from many guests, and thus, I would like to know more. Please email me at southbankmel.gm@mantra.com.au. While I aim to address the issues raised and prevent recurrence, I note my team members forgot to pre-book your breakfast, and I apologise for this oversight. Given the quality of Melbourne drinking water and our efforts to reduce bottled water packaging, we stopped placing bottled water in our Units a while ago. However, we do have filtered water on tap available through Mezzi. Sincerely, Jens

Mantra Southbank

Note Tripadvisor 5.0/5

Grotto64 Familie - Zertifizierte TripAdvisor Bewertung

Our family and I just had 4 fabulous nights at the Mantra Southbank Apartments. We had a 2 bedroom apartment which had great amenities and was in a great location, close to the river, restaurants and much more! The staff were helpful and friendly and we really enjoyed our stay here and would definitely stay again!

Dear Grotto64, I am thrilled you chose to stay at Mantra Southbank for a family stay. I am delighted you enjoyed the stay, the great location, room amenities and that you plan to return. I am also thrilled to read your lovely words about my team members. We are happy to note that you will choose us again, and we look forward to warmly welcoming you back. Sincerely, Jens Corder, General Manager

In Partnerschaft mit TripAdvisor

So bewerten andere Internetnutzer unser Hotel

  • 844 Bewertungen 9.1/10 Lage
  • 1.258 Bewertungen 6.2/10 Zimmer
  • 974 Bewertungen 8.7/10 Service
  • 21 Bewertungen 3.8/10 Internet
  • 519 Bewertungen 4.4/10 Sauberkeit
  • 251 Bewertungen 7.6/10 Frühstück
  • 207 Bewertungen 9.1/10 Pool
  • 185 Bewertungen 5.8/10 Preis-Leistungs-Verhältnis

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