Mantra Southbank - Melbourne 4 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.2/5 1.731 Bewertungen

Bestpreisgarantie
Mantra Southbank - Melbourne - Image 1
Mantra Southbank - Melbourne - Image 2
Mantra Southbank - Melbourne - Image 3
Mantra Southbank - Melbourne - Image 4
31 City Road, 3006 SOUTHBANK, Australien

Beschreibung

Hotel-Extras

  • Um mit einem Reservierungsberater zu sprechen, kontaktieren Sie uns unter 1300 987 610

  • 50 m zu Kunstzentrum und Nationalgalerie

  • 50 m zum öffentlichen Nahverkehr

  • Parkhaus mit mehreren Eingängen vor Ort

Unsere Unterkünfte

Lage des Hotels

Mantra Southbank - Melbourne

31 City Road
3006 SOUTHBANK
Australien

GPS:-37.821624, 144.966902

Tel
Fax +61 3 9696 6778

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Schwimmbad
  • Parkplatz
  • Haustiere nicht erlaubt
  • Restaurant
  • Rollstuhlgängig
  • Fitnessstudio
  • WLAN
  • Klimaanlage
  • Frühstück
  • Konferenzräume
  • 100 % Nichtraucherhotel

SPIRE RESTAURANT AND BAR

Das frisch renovierte Spire Restaurant bietet ein komfortables und intimes Ambiente, in dem Sie das moderne mediterrane Menü oder unsere hausgemachten Steinofenpizzen probieren können, ohne das Hotel verlassen zu müssen.

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.2/5  1.731 Bewertungen

TripAdvisor-Gesamtwertung  4.0/5  2.711 Bewertungen

Good location & good sized room

Note Tripadvisor 4.0/5

Robert B Zertifizierte TripAdvisor Bewertung

The location was excellent as I was able to walk to most of the attractions I wanted to see. If I couldn't walk, all I had to do was go across the footbridge over the Yarra River, through the underpass of Flinders Street station and I was then in the free tram zone. The room was great due to it having a well equipped kitchen, so I was able to cook my breakfast each day. Having a couch to sit on to watch TV was also good. The only downside was the shower being over the bath, which was a bit tricky to get in and out of. I would definitely stay here again.

Dear I4556YTrobertb, thank you for staying at Mantra Southbank Melbourne and for your review; I am glad you enjoyed our spacious self-contained units and amenities. I am also thrilled you liked our convenient location, close to what Melbourne offers: parks, river walks, entertainment, restaurants, and sports. Thank you for your comment about the bath. I look forward to welcoming you back. Sincerely, Jens Corder, general manager

Great stay

Note Tripadvisor 5.0/5

Y8956OAanneh Zertifizierte TripAdvisor Bewertung

Enjoyable stay. Room lovely. Excellent breakfast. Friendly helpful staff. Clean room. Environmentally friendly hotel. Spa bath was wonderful. Location was convenient and close to many bars and restaurants. Within walking distance to the shopping district.

Dear Y8956OAanneh, Thank you for the tagline 'Great Stay'. We are delighted you chose to stay with us and thrilled you liked the convenience of our location. Thank you for your lovely words about my team members, and I am delighted you liked breakfast. We hope to see you back with us soon and look forward to welcoming you back. Best Regards, Jens Corder, general manager

Good location

Note Tripadvisor 3.0/5

georgia n Zertifizierte TripAdvisor Bewertung

The hotel is in a good location. Had some minor things like, had requested for 2x king beds and when we arrived there was 1 king and 2 singles which they did fix. We also rang 2 times to request a anti slip mat for the bath/shower which never arrived.. and one of the elevators were broken so the one elevator left was EXTREMELY slow. Overall was satisfied.

Dear 774georgian, thank you for staying with us at Mantra Southbank and for this helpful review. I am pleased you were satisfied with your stay; however, I know we can do much better and will strive to delight you if you will consider staying with us again. I do apologise for the unexpected lift breakdown, which unfortunately, occurred over the busy long weekend. Our licensed contactor was onsite however could not swiftly replace the required part. I will share you feedback with the operations team, and we will strive to do better and avoid recurrence. Once again, thank you and we hope to see you again when we can warmly welcome you back. Kind regards, Jens Corder, General Manager

Wrong charge not reimbursed

Note Tripadvisor 1.0/5

Raphaeou Geschäfts-<br>reisende - Zertifizierte TripAdvisor Bewertung

I asked at check in to stay not 7 but 6 nights. Receptionist told me she didn’t know how to modify the booking, charged full amount and told me it will be reimbursed at checkout. During checkout I was told it was not possible to reimburse through my credit card and a bank transfer would be done. I gave sent my bank detailes and asked twice for confirmation that the reimbursement would be done but never got an answer to my email… very poorly run.

Dear Raphaeou, thank you for staying with us and for your feedback. I note you did not get overcharged. Instead, you requested to shorten a prepaid stay, to which the reception team has agreed to facilitate a transfer after checkout for the last night's charge, for which I am glad the team can assist. As we lease out short-stay apartments, we operate under a legislated trust accounting system, and thus, we are not allowed to reimburse your card; we must do so through a bank transfer. We have received your details, and while processing, given it is an international transfer, our accounts may require more clarity. If not, the process will occur; however, given the needed approvals and the international transfer, it may take some days. We will continue to follow your refund till the end. Aside from the time taken and the details required for the international refund for a shortened stay, I trust you enjoyed your time at Mantra Southbank, especially since our location is close to Melbourne's many sports, arts, parks, and environment. Sincerely, Jens Corder, general manager

Wheelchair Accessible apartment is amazing at Southbank

Note Tripadvisor 5.0/5

Quest656672 Zertifizierte TripAdvisor Bewertung

Travelling interstate with a disability can be daunting enough, let alone accomodation meeting all my needs. I am a wheelchair user. The customer service of the team at Southbank (specifically Liam) was impeccable and faultless. Originally, I had booked accomodation at Mantra on Jollimont. My mum had previously contacted Mantra to ensure that the King room I had booked for me and my friend would be accessible. She was ensured the shower was a drive in shower with no hob, and that the door frames were suitable for my wheelchair to access. However, when I arrived this was not the case. I was barely able to drive my chair into the room, and the shower and toilet were also inaccessible. Having travelled for the Taylor Swift concert, this accomodation could have been a disaster. However, Mantra on Southbank were able to assist me with provision of a wheelchair accessible apartment for no extra cost. I am truely grateful for this opportunity as I appreciate the difficulty of accomodation surrounding that weekend. Once I had transferred to Mantra on Southbank, Liam was more than accommodating, ensuring that we were comfortable and nothing seemed to be too much trouble for him. He even ensured that I was provided with an adequate shower chair for my stay. I would highly recommend my apartment to any other wheelchair users. I truely appreciate that this apartment had widened doors, a ramp to access the bathroom, a roll in shower, as well as a roll out sofa bed for my friend(upon request).

Dear Quest656672, we are delighted we were able to assist with accommodation and thrilled to know you were attending the Taylor Swift concert. I am pleased you were comfortable staying with us. Thank you for your lovely words about Liam, our assistant manager. We will thank Liam for his excellent service and thoughtful input. Thank you for recommending us, that is very kind. We hope the opportunity arises for you to stay with us again and look forward to warmly welcoming you back. Sincerely, Jens Corder, general manager

In Partnerschaft mit TripAdvisor

So bewerten andere Internetnutzer unser Hotel

  • 847 Bewertungen 9.2/10 Lage
  • 1.271 Bewertungen 6.4/10 Zimmer
  • 1.008 Bewertungen 8.7/10 Service
  • 21 Bewertungen 1.4/10 Internet
  • 502 Bewertungen 4.6/10 Sauberkeit
  • 255 Bewertungen 7.3/10 Frühstück
  • 216 Bewertungen 9.3/10 Pool
  • 188 Bewertungen 5.2/10 Preis-Leistungs-Verhältnis

Mit freundlicher Unterstützung von Trustyou

Unsere anderen Etablissements in der Nähe

Alle unsere Hotels in Southbank

Preis ab, für 1 Nacht für 1 Person in der jeweiligen Zimmerkategorie in der Nähe des Preises, ohne Zusatzleistungen, ohne Frühstück. Dieser entspricht dem niedrigsten öffentlichen Preis inklusive aller Steuern (inkl. MwSt. und Kurtaxe) für die betreffende Unterkunft, der heute auf der Website https://all.accor.com/ für einen Aufenthalt mit einer Übernachtung in den nächsten 20 Tagen gefunden wurde. Variabel je nach Zeitraum und Verfügbarkeit. Der Preis wird erst zum Zeitpunkt der Buchung garantiert. Jede Buchung (im Ausland) ist in der Währung des Landes zu zahlen, in dem sich das Hotel befindet. Es wird nur der bei der Buchung bestätigte Betrag in der Währung des Landes, in dem sich das Hotel befindet, garantiert. Sie können sich eine geschätzte Umrechnung in Ihre Währung anzeigen lassen, diese ist jedoch nicht vertraglich bindend. Bei der Zahlung kann Ihre Bank Ihnen Bankgebühren und/oder Wechselgebühren in Rechnung stellen.