Mantra Parramatta 4 stelle

Giudizio clienti (Valutazione ALL) 3.6/5 1.125 recensioni

Mantra Parramatta - Image 1
Mantra Parramatta - Image 2
Mantra Parramatta - Image 3
Mantra Parramatta - Image 4
Cnr Parkes St and Valentine Ave, 2150 Parramatta, Australia

Descrizione

I plus dell'hotel

  • Per contattare un consulente per le prenotazioni, chiamare il numero 1300 987 610

  • Vicinanza alla stazione dei treni e bus

  • Westfield Parramatta

  • Vicinanza al quartiere dei ristoranti

  • A 600 metri dal cinema

Le nostre sistemazioni

Posizione dell'hotel

Mantra Parramatta

Cnr Parkes St and Valentine Ave
2150 Parramatta
Australia

Coordinate GPS:-33.819519, 151.006438

Telefono
Fax +61 2 9635 3388

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Animali non ammessi
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Sale riunioni
  • Proprietà 100% non fumatori

Social House Dining & Bar

Mantra Parramatta is home to the contemporary and stylish Social House Dining and Bar, the perfect space for a romantic dinner for two, in a relaxed and friendly atmosphere.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  3.6/5  1.125 recensioni

Giudizio TripAdvisor  3.8/5  2.176 recensioni

Great location with lovely staff but hotel needs refurb

Punteggio Tripadvisor 4.0/5

Matelita K Recensione certificata TripAdvisor

Great location being close to Westfield, train station and many restaurants. Lovely staff although reception phone wasn’t always answered from room but didn’t mind the trek down as they were very accomodating dealing with in person regarding requests for pillow, toilet paper, towel. Sofa bed was faulty and shower curtain needed change which was rectified by housekeeping easily. Prepaid buffet breakfast at $24 which was much cheaper than walk in price of $30 and was adequate with many options. Dining appeared only serviced by 2 staff, 1 cooking and 1 managing room and bar by herself who were superb considering there were many of us. Stayed on weekend so dining was not open for lunch&dinner but there are many great eateries nearby and we delivered our favourite food in with ease. Parking was convenient and secure underground with access straight to room floor in lift from carpark at $20 a night. Stayed in 1 bedroom apartment, while very clean, spacious and functional with balcony view of pool and fully equipped with all necessary utensils, appliances, hot plate to cook, washing machine/dryer (including dishwashing liquid&powder). Aircon system was uncomfortable and kept blowing cold air at 26 temp so turned it off but it is winter so room was cold. Bed was tired&uncomfortable however pillows and sheets were nice and clean. Requested extra pillow as there was only 2 on bed with cushions and 1 in cupboard. Will not return until hotel has refurbishment upgrading bed, aircon system, etc. The winning factor is their great staff and convenient location that makes one overlook the hotels need for upgrade.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mantra Parramatta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Disappointing experience

Punteggio Tripadvisor 2.0/5

DavidRB_1969 In famiglia - Recensione certificata TripAdvisor

Stayed for 2 nights in a twin room and wish I’d stayed elsewhere. Booked via Qantas travel. The pros: In-room microwave, mini fridge and mini stovetop Proximity to Westfield Parramatta and train station Decent shower water pressure The cons: Twin single beds were tiny and uncomfortable Bedside tables were equally tiny and useless Air conditioner blew out warm air on cool Staff were uninterested and unhelpful Poor cleanliness No sports or movie channels (just free to air TV) I pre-arranged for my (adult) son to check in as I was going to be in a meeting when he arrived. Room was prepaid. But the lady at the desk still interrupted my meeting with 100 questions before letting him in (even after he provided ID and a credit card). On arrival the prior guests dinner tray was left outside the room. When we left 2 days later it was still there, despite a couple of complaints while we were there. The carpets in the hallway are badly stained. The “view” is straight into an office building next door. On checkout I handed the keys back and the man on the desk just said “ok” and stood there. No communication. No “all good” or “thanks for staying”. Zero customer service and poor experience. Would never return.

Not in a hurry to return

Punteggio Tripadvisor 2.0/5

297russr Per affari - Recensione certificata TripAdvisor

Underwhelming to say the very least. Aircon did not function (a number of my group said the same). Built in 2000 and looks like nothing has been done since. Buffet breakfast was average and had to clear tables ourselves, asked for coffee lass checked coffee machine then walked off not asking if I knew how to use it. Buffet last night (group) Thai red curry chicken should have been described as coconut cream chicken with a tinge of red. Top it off walked into a lift this morning to be greeted by vomit.

Fabulous staff

Punteggio Tripadvisor 4.0/5

Lisa M In coppia - Recensione certificata TripAdvisor

The front desk staff at the Mantra were fantastic. I was in NSW for medical treatment and the team went out of their way to change our room to one better suited to my needs and checked in with how I was when they saw me. It was a very comfortable stay and close to shops and transport. Amazing service.

Pulito e carino

Punteggio Tripadvisor 4.0/5

Vale N Recensione certificata TripAdvisor

Siamo stati al Mantra durante la settimana di capodanno abbiamo pagato sugli 800 euro per una doppia, la stanza è grande e pulita. Ottima posizione, vicino ad un centro commerciale enorme (Westfield) e vicino la station. L'unica pecca è internet a pagamento, la colazione un pò cara (ma si può cucinare in stanza) ed una sola sedia nella doppia, se c'è l'angolo cottura in stanza dovrebbero esserci anche due sedie e non aspettare che qualcuno le richieda.

Caro Stellina72003 Grazie per aver il tempo di rivedere il vostro soggiorno presso Mantra Parramatta, È stato bello leggere che ti è piaciuto il vostro soggiorno qui a Mantra Parramatta. Siamo molto fortunati ad essere situato in una parte così a portata di mano di Parramatta, essendo a pochi minuti dalla stazione ferroviaria di Parramatta e Westfield. Da allora abbiamo corretto la vostra preoccupazione con solo avendo una sede in camera. Speriamo di rivedervi il vostro prossimo viaggio in Australia Cordiali saluti Tim Doyle

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 614 recensioni 9/10 Posizione
  • 990 recensioni 4.5/10 Camera
  • 754 recensioni 6.8/10 Servizio
  • 18 recensioni 4.6/10 Internet
  • 512 recensioni 3.7/10 Comfort
  • 399 recensioni 4.4/10 Pulizia
  • 274 recensioni 2.5/10 Servizi
  • 211 recensioni 3/10 Atmosfera

Implementato da Trustyou

Nostre ulteriori strutture nelle vicinanze

Tutti i nostri hotel a Parramatta

Prezzo a partire da, per 1 notte per 1 persona nella categoria di camera mirata al prezzo, servizi aggiuntivi esclusi, colazione esclusa. Corrisponde al prezzo pubblico più basso comprensivo di tutte le tasse (Potrebbe essere richiesto il pagamento di alcune tasse aggiuntive all'arrivo in hotel (ad esempio, la tassa di soggiorno) in base alla normativa locale vigente.) per la sistemazione in questione, trovato oggi sul sito https://all.accor.com/, per un soggiorno di una notte nei prossimi 20 giorni. Variabile a seconda del periodo e della disponibilità. Il prezzo è garantito solo al momento della prenotazione. La prenotazione (all'estero) è pagabile nella valuta del Paese in cui si trova l'hotel. È garantito solo l'importo confermato al momento della prenotazione nella valuta del Paese in cui si trova l'hotel. L'eventuale stima indicata della conversione nella valuta del cliente non ha valore contrattuale. Al momento del pagamento, la banca può addebitare al cliente costi bancari o commissioni di cambio.