Pullman at Sydney Olympic Park 5 stelle

Giudizio clienti (Valutazione ALL) 4.3/5 2.528 recensioni

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Pullman at Sydney Olympic Park - Image 1
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Olympic Boulevard, 2127 SYDNEY OLYMPIC PARK, Australia

Descrizione

I plus dell'hotel

  • Complimentary WIFI

  • Guest rooms provide stunning panoramic views

  • Bacar Restaurant features an extensive and enticing wine list

  • 24 hour fit lounge

  • 2 minute walk to rail station, 26 minute drive to CBD

Le nostre sistemazioni

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Posizione dell'hotel

Pullman at Sydney Olympic Park

Olympic Boulevard
2127 SYDNEY OLYMPIC PARK
Australia

Coordinate GPS:-33.849167, 151.068771

Telefono
Fax +61 2 8762 1263

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Parcheggio
  • Animali non ammessi
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

BACAR RESTAURANT

Il Bacar è un ristorante moderno ed esclusivo ubicato nel Pullman al Sydney Olympic Park. Viziatevi con i menu stagionali indimenticabili del Bacar creati dal nostro premiato Executive Chef Ben Nicholls.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.3/5  2.528 recensioni

Giudizio TripAdvisor  4.5/5  1.879 recensioni

Excellent Experience - recommended.

Punteggio Tripadvisor 5.0/5

Beach8um Recensione certificata TripAdvisor

I was very impressed with this hotel. We stayed for a few nights in Deluxe Double 1060 and the room was spotless, nicely decorated & with a lovely outlook over the stadiums. The daily servicing of the rooms was excellent, and they should be commended. Check-In was friendly and accommodating. Bar Service was also friendly and professional. Shout out to Tony & his crew for their awesome service and attention to detail. Loved the fruity water in the foyer and the easy access to Qudos Bank Arena. The only small downer was the unhappy check-out guy who probably should find another job that doesn't deal with tourists and customers generally. Seemed totally disinterested. But honestly, congratulations to you all for a high-quality, well-run hotel. We will be back :)

Missed opportunity

Punteggio Tripadvisor 3.0/5

Corrlisa In famiglia - Recensione certificata TripAdvisor

Great location, all staff were pleasant. The loyalty chocolates were a nice touch. Unfortunately, the personalisation on the card was incorrect (I am a Mrs not a Mr). On check in I had to query why the room types were not as I had requested - and paid for - on booking nearly a year prior. It was a shame that I wasn’t contacted in advance to say my request could not be met, or that it wasn’t even mentioned on check in and I had to ask about it. I was charged for valet parking that I have no recollection of booking and did not use. I queried it when I realised I had been charged for something I did not use, and am still waiting for a response ten days later. No one mentioned this when I checked in. When I checked out I was given the option to email the invoice, which only provided one of three invoices. I am still waiting on the others.When I checked out I was not asked about my stay which may have prompted me to mention the mould in the shower. We had such a good time at the event we went there for, the stay could have easily been the icing on the cake. I would not rush to return.

Dear Corrlisa, Thank you for sharing your feedback regarding your recent stay with us. We appreciate your kind words about our location and our staff, as well as your acknowledgment of the loyalty chocolates. However, I sincerely apologize for the inaccuracies in the personalization of the card and for the discrepancies with your room type request. We understand how important it is for all details to be correct, especially after such a long lead time. I regret that you were not informed about the changes upon your arrival. Regarding the valet parking charge and the invoices, I understand your frustration. It is our practice to clarify all charges at check-in, and I apologize for any oversight in this instance. Your concerns about the cleanliness in the shower will also be addressed with our housekeeping team. We value your feedback and will use it to improve our services. We hope to have the opportunity to welcome you back in the future. Best regards, Pullman at Sydney Olympic Park

poor experience

Punteggio Tripadvisor 2.0/5

Andrew M Recensione certificata TripAdvisor

the reception and duty managers, promised they would correct credit card transactions but nothing has happened. Still awaiting a phone call and a resolution 12 days on. they also were adjusting reward points still awaiting that correction as well.

Dear Andrew M, Thank you for your feedback. We regret to hear about the delay in resolving your credit card transactions and reward points adjustments. Please know that we value your concerns and will ensure they are addressed appropriately. Best regards, Pullman at Sydney Olympic Park

Fantastic

Punteggio Tripadvisor 5.0/5

Caterina C In famiglia - Recensione certificata TripAdvisor

This is one one my favorite Accor hotels. Nothing can be faulted. Staff deserve reconigtion as they too can not be faulted

Dear Caterina C, Thank you for your wonderful feedback regarding your recent stay at Pullman at Sydney Olympic Park. We are delighted to hear that you consider our hotel one of your favorites and appreciate the recognition of our dedicated staff. Your kind words will certainly be shared with the team, as they strive to provide exceptional service to all our guests. Warm regards, Dianne Knight Director Rooms

Disappointing Stay.

Punteggio Tripadvisor 1.0/5

J J Recensione certificata TripAdvisor

The hotel has an excellent location, although the staff’s performance is average. Specifically, the duty manager, Tanya, fell short of expectations and demonstrated a lack of focus on guest satisfaction. I strongly recommend further training to focus more on customers needs and expectations.

Dear J J, Thank you for sharing your feedback with us. We are disheartened to learn about your disappointing experience at our hotel. We appreciate your kind words about our location and regret to hear about the service shortfall you encountered. Rest assured, guest satisfaction is our top priority, and we will address your concerns internally. Your suggestion for further training is duly noted. We hope to have another opportunity to exceed your expectations in the future. Warm regards, Dianne Knight Director Rooms

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 688 recensioni 8.7/10 Posizione
  • 1.405 recensioni 7.1/10 Camera
  • 1.472 recensioni 8.2/10 Servizio
  • 14 recensioni 8.2/10 Internet
  • 472 recensioni 5.7/10 Pulizia
  • 284 recensioni 7.3/10 Colazione
  • 253 recensioni 4/10 Rapporto qualità/prezzo
  • 15 recensioni 1.9/10 Piscina

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Prezzo a partire da, per 1 notte per 1 persona nella categoria di camera mirata al prezzo, servizi aggiuntivi esclusi, colazione esclusa. Corrisponde al prezzo pubblico più basso comprensivo di tutte le tasse (Potrebbe essere richiesto il pagamento di alcune tasse aggiuntive all'arrivo in hotel (ad esempio, la tassa di soggiorno) in base alla normativa locale vigente.) per la sistemazione in questione, trovato oggi sul sito https://all.accor.com/, per un soggiorno di una notte nei prossimi 20 giorni. Variabile a seconda del periodo e della disponibilità. Il prezzo è garantito solo al momento della prenotazione. La prenotazione (all'estero) è pagabile nella valuta del Paese in cui si trova l'hotel. È garantito solo l'importo confermato al momento della prenotazione nella valuta del Paese in cui si trova l'hotel. L'eventuale stima indicata della conversione nella valuta del cliente non ha valore contrattuale. Al momento del pagamento, la banca può addebitare al cliente costi bancari o commissioni di cambio.