Mantra on the Esplanade - Darwin 3 sterren

Avis-klantbeoordeling (ALL beoordeling) 3.6/5 760 beoordelingen

Mantra on the Esplanade - Darwin - Image 1
Mantra on the Esplanade - Darwin - Image 2
Mantra on the Esplanade - Darwin - Image 3
Mantra on the Esplanade - Darwin - Image 4

Omschrijving

Extras van het hotel

  • Esplanade locatie, uitzicht op de haven

  • Kamers met een mix van hotel- en appartementstijl

  • Buitenzwembad, dicht bij de stad

  • Ophaalpunt voor alle belangrijke bezienswaardigheden bij het hotel

  • Dicht bij Darwin Convention Center

Onze accommodaties

Hotel locatie

Mantra on the Esplanade - Darwin

88 The Esplanade
800 Darwin
Australië

Gps:-12.463172, 130.838528

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Wifi
  • Airconditioning
  • 100% niet-roken accommodatie

Zwembad

Make the most of the warm Darwin weather during your stay and soak up the tropical heat poolside at our refreshing outdoor pool.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  3.6/5  760 beoordelingen

TripAdvisor score  3.9/5  2.515 beoordelingen

Good but not great

Tripadvisor-waardering 4.0/5

AussieHolidays Gecertificeerde beoordeling door TripAdvisor

Our experience was better than most other recent reviews. Great location. Good clean, spacious and quiet room. Efficient service. Yes, the decor is dated and the ground floor reception area is a bit of a wasteland. The breakfast service available is not very enticing, but good eateries are nearby. Parking is available onsite and a pool is on the premises. In short a good, but not great accommodation option, in a fabulous location.

Dear AussieHoidays, Thank you for your review. We are glad that you had a good stay with us and understand that there are some things that need to be improved to make the stay great. We are hoping to have a refurbishment sooner than later so as to improve the guest experience. We hope to welcoming you again soon. Sincerely, Terence

Stay away

Tripadvisor-waardering 2.0/5

Alia H Gecertificeerde beoordeling door TripAdvisor

Don't go here. No restaurant, no cleaning unless you stay more than 7 days so u have to wash your own towels & own dishes. Staff are not helpful, the place is tired & old

Dear 402aliah, Thank you for taking the time to share your feedback. I am very sorry to hear that your experience did not meet expectations. I regret that our service model, which provides housekeeping for stays of seven nights or more, was not made clearer to you in advance. I understand how this may have caused inconvenience, and I will ensure that our communication around this is improved. I also apologise that you did not find our team as helpful as they should have been, and that the overall condition of the property fell short of your expectations. Please be assured that your comments are taken seriously and will be shared with both our service and maintenance teams for immediate follow-up. We hope to have the opportunity in the future to welcome you back and provide a more comfortable and positive experience. Sincerely, Terence

WHAT IS ADVERTISED IS NOT WHAT YOU GET

Tripadvisor-waardering 1.0/5

Peter W Gecertificeerde beoordeling door TripAdvisor

After 4 emails and still no response from the management team at Mantra Esplanarde Darwin as promised I am still waiting. I had booked a 3 bedroom apartment, 6 months in advance for our stay on the 5th and 6th August 2025, because the views were so spectactular as per the advertisement. We did not need a 3 bedroom apartment as there was just the 2 of us but i wanted to have a special room with spectactular views to surprise my husband for our 40th wedding anniversary celebration but what we got was not what was advertised. We got a room on the first floor with a view of the carpark. To say I was disappointed is an understatement as i had paid $1242 for 2 nights, way over my budget, but i wanted this to be special to celebrate our anniversary and I know my husband loves a great view. I immediately went down to the reception and voiced my disappointment, that this was not the room thet i booked, as per the advertisement, and i was told that the hotel was full and there were no other rooms available but she would pass on the message to the team leader and would recieve a phone call on the same day, That phone call never happened. Since then I have emailse on 4 occasions and have not recieved any response or offer of compensation. I am a loyal gold Accor member and use Mantra on most of our holidays. I feel bitterly disappointed in Mantra Esplanarde Darwin in the apparant lack of interest in resolving this matter for a loyal customer.

Dear Peter, Thank you for taking the time to share your feedback. We sincerely apologise that your recent stay with us at Mantra on the Esplanade did not meet your expectations, and that your special occasion was impacted in this way. It is disappointing to hear that your concerns were not addressed in a timely manner and that communication from our team fell short. This is not the level of service we strive to provide, particularly for our loyal Gold Accor members. I am currently away but have asked Dolly, our Rooms Division Manager, to contact you regarding this matter. Once again, we apologise for the disappointment and thank you for bringing this to my attention. Your feedback is invaluable to improving our service. Sincerely, Terence

Fijne grote kamer

Avis-klantbeoordeling 4.0/5

P Gezinnen - ALL bevestigde berichten

Kort verblijf in prettige kamer goed gelegen

Dear Paul, Thanks for your lovely review. It’s always a pleasure to receive positive feedback and we will share with our team. We're delighted you enjoyed your stay and look forward to welcoming you again soon. Sincerely, Dolly

Ideaal, mooie ligging, Klasse Hotel met zwembad

Tripadvisor-waardering 5.0/5

GerdaW76 Vakantie met vrienden - Gecertificeerde beoordeling door TripAdvisor

Wij hebben hier met veel plezier in dit Hotel doorgebracht. De achterzijde van het hotel grenst aan de hoofdstraat van Darwin. Dus na een middagdutje kun je de shops bekijken en daarna kiezen voor een leuk restaurant. In Darwin hebben wij na 2 nachten een bustour gemaakt door de NT. Daarna hebben wij genoten van een appartement, Kamer/keuken, slaapkamer en badkamer. Deze kamer lag boven in het Hotel, Een onvergetelijke ervaring dat je daar de vele vogels van bovenaf kon aanschouwen.

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 313 beoordelingen 8.9/10 Locatie
  • 581 beoordelingen 5.4/10 Kamer
  • 324 beoordelingen 5.9/10 Service
  • 27 beoordelingen 2.6/10 Wifi
  • 258 beoordelingen 3/10 Netheid
  • 224 beoordelingen 5.1/10 Comfort
  • 138 beoordelingen 3.6/10 Voorzieningen
  • 123 beoordelingen 2.7/10 Sfeer

Mogelijk gemaakt door Trustyou

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