Mercure Darwin Airport Resort 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.0/5 1.218 beoordelingen

Beste prijs
garantie
Mercure Darwin Airport Resort - Image 1
Mercure Darwin Airport Resort - Image 2
Mercure Darwin Airport Resort - Image 3
Mercure Darwin Airport Resort - Image 4
1 Sir Norman Brearly Drive, 0812 Darwin, Australië

Omschrijving

Extras van het hotel

  • 300 metres from Darwin International Airport, 24 hour airport shuttle service

  • 181 modern rooms suitable for leisure and business travel, set in tropical gardens

  • Hotel Restaurant and Bar, modern Australian cuisine blending flavours of the NT and Asia

  • 2 meeting rooms with modern decor and natural light

  • Relaxing lagoon style swimming pool with sunlounges

Onze accommodaties

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Hotel locatie

Mercure Darwin Airport Resort

1 Sir Norman Brearly Drive
0812 Darwin
Australië

Gps:-12.404874, 130.879934

Telefoon
Fax +61 8 8920 3344

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren welkom
  • Pendeldienst
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

Cossies Poolside Bar and Bistro

With views of the landscaped gardens and lagoon pool, the relaxed atmosphere at the newly renovated and rebranded Cossies Poolside Bar and Bistro takes advantage of our tropical location with indoor and outdoor dining options.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.0/5  1.218 beoordelingen

TripAdvisor score  3.5/5  956 beoordelingen

Seamless

Tripadvisor-waardering 5.0/5

James S Gecertificeerde beoordeling door TripAdvisor

First time staying back at the Mercure post renovations, check-in was seamless and the new check in area looks amazing. Staff from check-in to check out were fantastic, I was lucky enough to stay in one of the newly renovated pool villas , clean, very modern and bed was extremely comfortable , having my own private pool through another NT heat wave was the highlight of my stay .

Dear James, Thank you for your wonderful feedback! We’re delighted to hear you enjoyed your stay in one of our newly renovated pool villas and found the private pool a perfect escape from the NT heat. It's great to know our team made your experience seamless from check-in to check-out. We look forward to welcoming you back for another fantastic stay! Best regards, Novotel, Mercure and Ibis Darwin Airport

Excellent front of house staff

Tripadvisor-waardering 5.0/5

Kara S Gezinnen - Gecertificeerde beoordeling door TripAdvisor

Outstanding service from front desk when our flight out of Darwin was cancelled. The team were friendly, patient and went above and beyond. Thank you to the front desk staff for your help and kindness. Pools were great, had a great meal at Cossies and free shuttle to and from airport saved us a hot walk and was very efficient.

Dear Kara S, Thank you so much for your lovely review and for recognizing our front desk team! I’m delighted to hear that they were able to provide excellent service during such an unexpected situation. Our goal is to make our guests feel welcome and supported, and it’s fantastic to know the team went above and beyond to assist you. I’m also pleased to hear that you enjoyed our pool, your meal at Cossies, and the convenience of our shuttle service. Your feedback truly brightens our day and motivates us to continue delivering memorable experiences. We hope to have the pleasure of welcoming you back on your next visit to Darwin!

Not the experience I was looking for

Tripadvisor-waardering 1.0/5

diannewhite00 Gecertificeerde beoordeling door TripAdvisor

I had a day to kill between flights thought I’d relax at the airport hotel. Disappointing end to an amazing holiday in the Kimberley. Toilet had an issue in the room, sure these things happen but it’s how the issue is handled was the problem. I was told to pack up they’d allocate another room. Ready to move someone else comes and decides to try and fix the loo, after travelling all day not good. Loo couldn’t be fixed finally get another room. Offered complimentary breakfast and late checkout next morning. I checked with reception before going to break to confirm the complimentary breakfast in place. At breakfast place they had no knowledge of this, I had to explain and wait for them to confirm- frustrating and felt uncomfortable having to go through this in front of others waiting. Then housekeeping knock to ask why I haven’t vacated yet!!!!!

Dear Dianne, Thank you for taking the time to share your experience. I sincerely apologize that your stay did not meet expectations and for the inconvenience you encountered. It’s certainly not the experience we aim to provide. It’s disappointing to hear that the issue with the room and the communication regarding the breakfast offer were not handled properly, adding unnecessary stress to your time with us. I will personally review this with our team to ensure better coordination and understanding, so such issues don’t happen again in the future. Please feel free to reach out to me directly, and I’ll personally look after your booking to ensure a seamless and enjoyable experience. Best regards, Desi Korina Front Office Manager

Ruimte voor verbetering

Avis-klantbeoordeling 3.5/5

Rian Zaken - ALL bevestigde berichten

Deze keer verbleef ik in de bungalow. Lekker ruim. Mooi verblijf. Helaas deed de wifi het daar niet. Ik ben naar de receptie gegaan maar er waren geen andere kamers meer beschikbaar. De wifi zou gemaakt gaan worden. Helaas is dat tijdens mij verblijf niet gelukt. Vaak moeten wij offshore medewerkers vroeg de helikopter pakken. Het zou fijn zijn als er een vroeg ontbijt buffet zou zijn. Ook zou het fijn zijn als er een goede koffiemachine bij de receptie zou staan in geval van erg vroeg uitchecken. Weer heerlijk gegeten in jullie restaurant.

Dear Mr. Hendrik, Thank you for sharing your experience with us. We are glad to hear that you found the bungalow nice and spacious, and we appreciate your kind words about our accommodation. We apologize for the inconvenience caused by the Wi-Fi not working during your stay. We understand the importance of having reliable internet access, especially for guests like yourself who may need to stay connected for work purposes. We will work to ensure that such issues are addressed promptly in the future. Your feedback regarding the availability of an early breakfast buffet and a good coffee machine at reception for early check-outs is valuable to us. We will consider this as we review our offerings to better accommodate the needs of our guests, particularly those with early departures. We are delighted that you enjoyed dining in our restaurant once again, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future. Kind regards, Panadda Duangpanya Assistant Front Office Manager Novotel and Mercure Darwin Airport

Ruimte voor verbetering

Avis-klantbeoordeling 3.0/5

Anoniem Zaken - ALL bevestigde berichten

Kleine kamer. Jammer dat de roomservice afgeschaft is. Bar tot 10 uur open is veel te kort. Eten is goed.

Dear Hendrik Johannes Kornelis P., Thank you for sharing your feedback with us. We appreciate your insights on the room size, and we apologize for any inconvenience caused by the changes in room service and the limited bar hours. Your comments are valuable, and we will review these aspects to identify opportunities for improvement and enhance our guest experience. Thank you for choosing to stay with us. We hope to have the opportunity to provide an improved experience in the future. Best regards, Desi Korina Front Office Manager Novotel and Mercure Darwin Airport

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 412 beoordelingen 8.5/10 Locatie
  • 898 beoordelingen 5.8/10 Kamer
  • 714 beoordelingen 6.9/10 Service
  • 25 beoordelingen 4.8/10 Wifi
  • 370 beoordelingen 8.6/10 Zwembad
  • 311 beoordelingen 4.7/10 Comfort
  • 276 beoordelingen 5.1/10 Netheid
  • 212 beoordelingen 4.6/10 Goede prijs-kwaliteitsverhouding

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Al onze hotels in Darwin

Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.