Novotel Darwin Airport 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 3.9/5 520 beoordelingen

Novotel Darwin Airport - Image 1
Novotel Darwin Airport - Image 2
Novotel Darwin Airport - Image 3
Novotel Darwin Airport - Image 4

Omschrijving

ALLSAFE goedgekeurd hotel

Extras van het hotel

  • 250 metres from Darwin International Airport, 24 hour airport shuttle service

  • 131 stylish rooms suitable for business and leisure travellers

  • Fitness - lap pool and 24 hour access to Hotel Gym

  • 5 meeting rooms with contemporary decor and natural light

Onze accommodaties

Take advantage of our Flight + Hotel offers

Discover

Hotel locatie

Novotel Darwin Airport

2 Sir Norman Brearly Drive
0812 Darwin
Australië

Gps:-12.407074, 130.880038

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Pendeldienst
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Vergaderzalen
  • 100% niet-roken accommodatie
Dicht bij het hotel
  • Parking

Novotel Poolside Restaurant

Newly refurbished Novotel Poolside Restaurant! Tropical ambiance, delectable all-day menu. Dine poolside/takeaway, extensive options. À la Carte Breakfast & diverse all-day menu. Quench your thirst at Novotel Poolside bar, served by friendly staff!

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  3.9/5  520 beoordelingen

TripAdvisor score  3.5/5  496 beoordelingen

Disgusting- smelly and gross. No facilities either

Tripadvisor-waardering 1.0/5

380ja Zaken - Gecertificeerde beoordeling door TripAdvisor

Absolutely disgusting, from the moment I stepped out of the lift the whole place stank. The first room I could not stay in due to the smell, the next was not much better. Both pools were out of order, told we could walk across to the other hotel to swim. The restaurant was closed, the poolside food was an over priced under stocked display cabinet if pre-made options. When our flights out were canceled , I was told the price for an extra night was more and would be back in the stinky rooms or the cost was even more I came here due to the name and thought it would be nice as I am travelling with a new employee on his first work trip - absolutely disgusting. Do not stay here, the rooms are not what are pictured at all

Convenient

Tripadvisor-waardering 4.0/5

Tony W Vakantie met vrienden - Gecertificeerde beoordeling door TripAdvisor

A great convenient location if travelling, offering shuttle to and from airport. Rooms are spacious and functional especially the 2 bedroom Appartment and reception service is good. The addition of the new pool entertaining area is huge bonus, proving popular with many.

Dear Tony W, Thank you for taking the time to share your feedback with us! We are delighted to hear about your positive experience during your stay at our hotel. It's great to know that you found our location convenient, and the shuttle service to and from the airport was helpful for your travels. We appreciate your kind words about the spacious and functional rooms, especially the 2-bedroom apartment. Our team is dedicated to providing excellent service, and we're pleased to hear that you found the reception service to be good. We're thrilled that you enjoyed the new pool and entertaining area; it's indeed a fantastic addition for our guests to relax and unwind. Your feedback is valuable to us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Best regards, Desi Korina Front Office Manager Novotel and Mercure Darwin Airport

Disappointing.

Tripadvisor-waardering 2.0/5

HadToMakeAccount Zaken - Gecertificeerde beoordeling door TripAdvisor

Tried calling the front desk 3 times but rang out. No directory at phone. Jammed wardrobe doors. Jammed shower door. Sharp metal stop on ground where door stopper use to be. Food/beverage service wait times as only one staff on and 10-15 customers waiting.

I'm truly sorry to learn about the challenges you faced during your recent stay with us. Your feedback is invaluable, and I appreciate you bringing these issues to our attention. I want to assure you that we take your concerns seriously, and immediate actions are being taken to address the shortcomings you've highlighted. Our team is committed to resolving the maintenance issues, improving communication systems, and enhancing our service to prevent similar situations in the future. Your comfort and satisfaction are our top priorities, and I sincerely apologize for any inconvenience caused. We value your feedback as it helps us refine our services, and I hope you'll consider giving us another opportunity to provide you with a much-improved experience. Thank you for your understanding. Best regards, Desi Korina Front Office Manager Mercure and Novotel Darwin Airport

Matig

Avis-klantbeoordeling 3.0/5

Mathieu Stellen - ALL bevestigde berichten

Kamer geurde naar riool putje en maakte een aftandse gedateerde indruk. Hoge prijs zonder de gebruikelijke standaard faciliteiten conform Novotel.

Dear Math v., Thank you for taking the time to tell us about your experience at the Novotel Darwin Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Regarding the bad smell, the outdated room you stayed in, and hardly access to the hotel due to construction, we are working on plans for a full refurbishment in the next 12 months, which will be prompt and well presented to all after that. Your comments will act as further encouragement to our owners to ensure that this will be done by next year. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Panadda Duangpanya Front Office Assistant Manager Novotel and Mercure Darwin Airport

Behulpzaam personeel

Avis-klantbeoordeling 4.0/5

Anoniem Gezinnen - ALL bevestigde berichten

Er moest een tussendeurbopengedaan worden die al permanent dichtgemaakt was. Deed niemand moeilijk over. Werd beschouwd als een uitdaging en probleem was opgelost!

Dear Wendelien P., Thank you for sharing your feedback regarding your stay with us. I could see that you booked a standard twin room with us and you were allocated to a connecting room where you have Mr. Bart Schippers next to you. However, the connecting door was locked. I you informed us right after check-in, we would have sent our housekeeping staff to unlock it for you. I do apologize for this inconvenience and thank you very much for your feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Kind regards, Panadda Duangpanya Front Office Assistant Manager Novotel and Mercure Darwin Airport

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 348 beoordelingen 8.9/10 Locatie
  • 454 beoordelingen 5.8/10 Kamer
  • 396 beoordelingen 7.4/10 Service
  • 5 beoordelingen 6.5/10 Wifi
  • 192 beoordelingen 5.3/10 Netheid
  • 185 beoordelingen 4.5/10 Eten
  • 129 beoordelingen 7.7/10 Zwembad
  • 108 beoordelingen 5.6/10 Goede prijs-kwaliteitsverhouding

Mogelijk gemaakt door Trustyou

Onze andere etablissementen in de buurt

Al onze hotels in Darwin