Novotel Darwin Airport 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 3.9/5 874 beoordelingen

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Omschrijving

Extras van het hotel

  • 250 metres from Darwin International Airport, 24 hour airport shuttle service

  • 131 stylish rooms suitable for business and leisure travellers

  • Fitness - lap pool and 24 hour access to Hotel Gym

  • 5 meeting rooms with contemporary decor and natural light

Onze accommodaties

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Hotel locatie

Novotel Darwin Airport

2 Sir Norman Brearly Drive
0812 Darwin
Australië

Gps:-12.407074, 130.880038

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Pendeldienst
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Vergaderzalen
  • 100% niet-roken accommodatie
Dicht bij het hotel
  • Parking

Novotel Poolside Restaurant

Newly refurbished Novotel Poolside Restaurant! Tropical ambiance, delectable all-day menu. Dine poolside/takeaway, extensive options. À la Carte Breakfast & diverse all-day menu. Quench your thirst at Novotel Poolside bar, served by friendly staff!

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  3.9/5  874 beoordelingen

TripAdvisor score  3.5/5  552 beoordelingen

Don't stay here money hungry scalpers

Tripadvisor-waardering 1.0/5

Amanda V Gecertificeerde beoordeling door TripAdvisor

Never stay here , front reception are incompetent and rude , the worst - my mother was staying in the adjoining hotel at the Mercure , never has soo much miscommunication in regards to parking, obviously they will try ANYTHING for a quick buck - Watch out!!

Dear Amanda, Thank you for sharing your feedback. We are truly sorry to hear about your disappointing experience. This is not the level of service we strive to provide, and we sincerely apologize for any miscommunication and frustration you encountered regarding parking. We take your comments seriously and will review this matter to improve our service moving forward. Please feel free to reach out to us directly so we can further assist with any concerns you may have. Best regards,

a great place to stay between flights

Tripadvisor-waardering 5.0/5

emmy934 Zaken - Gecertificeerde beoordeling door TripAdvisor

A 7-minute walk to the hotel from the airport is so easy - downhill all the way! And to have the comfort of a clean room, with everything you need make it perfect

Dear Emmy, Thank you for your wonderful feedback! We're thrilled to hear you had such a convenient and comfortable stay. We’re glad our location and amenities made your time between flights enjoyable. We look forward to welcoming you back again soon!

Non un 4 stelle. Reception e navetta h24 non garantiti come dichiarato

Tripadvisor-waardering 2.0/5

lup57 Stellen - Gecertificeerde beoordeling door TripAdvisor

Hotel basico e decisamente agé. Lavori in corso di ristrutturazione all’esterno, ma a mio parere più necessari negli interni. Non certo un quattro stelle. Unico pregio la sua posizione molto vicino all’aeroporto. Garantiscono reception e navetta aeroportuale 24 ore al giorno. Peccato che al mio arrivo alle 2 del mattino al telefono dedicato per chiamare la navetta non mi hanno risposto. Arrivato a piedi in albergo trovo l’ingresso chiuso e la reception deserta. Posso entrare e fare il check-in solo dopo aver telefonato al numero dell’albergo. Analogamente, alla partenza, nonostante la garanzia di reception 24 ore, alle 4 del mattino posso fare check out solo dopo avere telefonato al numero dell’albergo

Dear Lup57, Thank you for taking the time to provide your feedback about your recent stay at our hotel. We apologize for any inconveniences you experienced and for not meeting your expectations. We regret that the condition of the hotel did not meet your standards. Renovations are part of our ongoing efforts to enhance our facilities, and we appreciate your understanding during this process. We apologize for the issues you encountered with the reception and the 24-hour shuttle service. Your experience is not reflective of our usual standards, and we take your feedback seriously. We will review our procedures to ensure that our guests have a smooth check-in and check-out process at any time. We appreciate your honesty and hope that you will consider giving us another opportunity to provide you with a better experience in the future. Best regards, Desi Korina Front Office Manager

Matig

Avis-klantbeoordeling 3.0/5

Mathieu Stellen - ALL bevestigde berichten

Kamer geurde naar riool putje en maakte een aftandse gedateerde indruk. Hoge prijs zonder de gebruikelijke standaard faciliteiten conform Novotel.

Dear Math v., Thank you for taking the time to tell us about your experience at the Novotel Darwin Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Regarding the bad smell, the outdated room you stayed in, and hardly access to the hotel due to construction, we are working on plans for a full refurbishment in the next 12 months, which will be prompt and well presented to all after that. Your comments will act as further encouragement to our owners to ensure that this will be done by next year. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Panadda Duangpanya Front Office Assistant Manager Novotel and Mercure Darwin Airport

Behulpzaam personeel

Avis-klantbeoordeling 4.0/5

Anoniem Gezinnen - ALL bevestigde berichten

Er moest een tussendeurbopengedaan worden die al permanent dichtgemaakt was. Deed niemand moeilijk over. Werd beschouwd als een uitdaging en probleem was opgelost!

Dear Wendelien P., Thank you for sharing your feedback regarding your stay with us. I could see that you booked a standard twin room with us and you were allocated to a connecting room where you have Mr. Bart Schippers next to you. However, the connecting door was locked. I you informed us right after check-in, we would have sent our housekeeping staff to unlock it for you. I do apologize for this inconvenience and thank you very much for your feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Kind regards, Panadda Duangpanya Front Office Assistant Manager Novotel and Mercure Darwin Airport

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 373 beoordelingen 8.8/10 Locatie
  • 547 beoordelingen 5.3/10 Kamer
  • 553 beoordelingen 7.3/10 Service
  • 10 beoordelingen 4.5/10 Wifi
  • 269 beoordelingen 8.8/10 Zwembad
  • 238 beoordelingen 4.8/10 Netheid
  • 188 beoordelingen 5.7/10 Comfort
  • 138 beoordelingen 4.5/10 Goede prijs-kwaliteitsverhouding

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