BreakFree Grand Pacific

Receptionist was rude. Car park wasn’t signed. Drove for an hour looking for carpark. Went to reception to ask, still rude. Tried to call but was on hold for 45mins. Had to keep curtains close as old unit block residents could see into our unit. Bad lighting. No towel rack for towels.

The room although spacious is in urgent need of repair. The shower head was broken on arrival and took 3 days to get replaced only to have the replacement fall off while my wife was in the shower and hit her on the head. Internet seldom worked despite being promised, it seems that they are waiting on parts to fix it. Parking very tight fit but ok. I do not think I would stay here again.

We spent 3 nights here recently and wished we could have stayed longer. The hotel is centrally located in Caloundra CBD and we booked a water view room which was nice and relaxing. We found all the staff to be very accommodating and nice. Will definitely return in the future.

We loved our rooftop apartment at Grand Pacific. The staff were lovely to deal with when checking in and out. They were happy to help us with any enquiries we had also. The room was very clean and mostly comfortable, however they do need to replace the sofa as it was well loved and the mattress was far too soft, I ended up with back pain. The rooftop spa was lovely but definitely could have been more private and the temperature needs to be adjusted as it was a little on the cooler side of warm. At one point was ended up watching one of the neighbours watch me while I was in the spa. Overall it was a lovely stay that we would recommend to others.

Die Lage zum Strand ist top, auch die Außenanlagen mit Pool sehr gepflegt. Das Appartment im Tower war auch großzügig bemessen. Allerdings roch es sehr muffig, schon beim Eintreten. Die Küchenschränke von innen besonders. Töpfe, Pfannen, Toaster sehr abgenutzt. In den Kleiderschränken waren die Ecken schon lange nicht mehr gereinigt worden. Ein schön gelegenes Hotel, dem etwas mehr Aufmerksamkeit bei Pflege und Sauberkeit gut tun würde. Die Mitarbeiterin an der Rezeption war sehr freundlich.