Breakfree Peninsula 4 étoiles

Note Avis clients (Note ALL) 3.9/5 318 avis

Breakfree Peninsula - Image 1
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Description

Les plus de l'hôtel

  • Situé en face d'une plage de surf surveillée

  • A quelques minutes à pied du centre commercial Cavill

  • Piscine intérieure chauffée, spa, sauna et salle de sport

  • A quelques minutes à pied des commerces et des restaurants

  • A 10 minutes en tramway du centre commercial Pacific Fair et du quartier des restaurants

Nos hébergements

Localisation de l'hôtel

Breakfree Peninsula

Cnr Clifford St And The, Esplanade
4217 SURFERS PARADISE
Australie

GPS:-28.005633, 153.430622

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Animaux non admis
  • Navette
  • Centre de remise en forme

3 piscines

Enjoy the onsite facilities such as our 3 pools, a full tennis court and a BBQ area

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  3.9/5  318 avis

Note TripAdvisor  4.0/5  800 avis

Superb, can't wait to return

Note TripAdvisor 5.0/5

Desiree5050 Avis TripAdvisor

Beautiful appartment, clean, friendly staff and awesome location. Loved it. We are returning in August with more friends and family. I would definitely recommend the Breakfree Peninsula surfers. Nothing was a problem when re booking for August. Highly recommend 👌

Best view in Surfers paradise

Note TripAdvisor 5.0/5

sandsunocean Avis TripAdvisor

The Penisula has the best facilities from The cleanliness of the apartments to the pool and landscaping - you are a short walk to Cavill avenue and the beach is right across the road. You have to ask for wifi and there is no foxtel but really if you are on holidays the view from the balcony will keep you entertained . The staff are friendly and apartments spacious the bed and pillows are so Comfy as well I would highly recommend

Would Never Ever stay there again.

Note TripAdvisor 1.0/5

JoAnnT1963 Avis TripAdvisor

I would like to let your future guests know that we had several complaints regarding our stay at The Peninsular last night the 20th February 2024. The whole process from the moment we checked in went downhill. I booked this in April 2023 through Booking.com – 2 x 2 bedroom apartments for 4 adults at $445/per apartment per night and the room standard between both apartments was not equal. You could tell both apartments have had a refurbishment in sections of the rooms. Just not the entire apartment. A bit weird but I guess that is the apartment owner’s right. The refurbished parts were very nice and modern though. Also I am an Accor member and I was not told that this property was affiliated and if I had known I would have booked through them and not Booking.com. Even when I checked in I wasn’t made aware this property was with Accor. Anyway as I had phoned multiple times over the last year I contacted the hotel to double check about having the bedding configuration made into double beds. I was told to call back and check closer to the date and when I did last month I was then told that this would not be a possibility. There were no children and as adults we all wanted to have double/queen size beds. But I discussed this with the other guests and we decided for the 1 night we would just put up with it. I wish this had been relayed to me in the first instance. Because this was a long standing booking I at least expected our rooms to be close to one another. No- we were in Room 21C and 6E. Room 21C had NO air-conditioning in the apartment. Fans only in the bedrooms and lounge. I was absolutely appalled that this could even happen. Especially in this day and age and particularly when Queensland has had one of the hottest and humid summers for about 40 years. On the backside of the main entrance door there is a sign asking guests to make sure they turn off the Aircon. Not sure how I could when there was none. I then called the other guests who were in Room 6E and they informed me that they had a room with air-conditioning in the lounge but none in the bedrooms and they had no fans in the bedrooms. This room was an apparent “upgrade” to a 3 bedroom room which really wasn’t necessary but they were just grateful to have some air-conditioning. (that’s for sure) As the phone in Room 21C did not allow me to call down to reception I had to go back downstairs to see a staff member at the front desk to ask about being moved to another room and Ruth told me that they were fully booked and because we only were there for the 1 night it was not possible to be shifted. I was not happy about this of course. Of course what can I do. We were stuck. If I had known that I had to request a room with air-conditioning I would have done it. But I was never informed at any stage when I phoned the complex (as per above regarding the bedding configuration etc) I then went to the other room 6E to compare the room size/layout and the noise from the renovations next door ( I assumed ) was deafening. A lot of banging and machine noises. I then phoned Ruth (on my mobile) at reception (there was actually no phone in their apartment) and asked when this was going to be finished for the day and when would it resume the next day. Ruth said it would be finished by 5pm and restart again at 8am. So not a great start to the stay. We were on the Gold Coast for the Pink Concert which is why we booked so far in advance. So we started getting ready to go to the concert by having a bath and shower. The main bathroom with a bathtub had no bath gel for the tub. In the shower there was only shampoo and conditioner so I couldn’t use that either. The only bath gel was at the sink so I had to go get a glass from the kitchen and pump some into it for my bath. After 4 or 5 pumps this bottle was empty. Poor Ruth then received another phone call (from my mobile) about getting this replenished. Then I went to the other bathroom and it also had no bath gel in that shower either, only over the sink. Pumped it for some more bath gel and it was empty as well. I then went and started getting a shower and my friend answered the door for me and then Ruth had to be told that we needed another one. My friend was in the room that had the double bed and turned on the fan to try and cool down the room and promptly started sneezing and ended up with a running nose and weeping eyes. (we soon discovered why – the fans are very very dusty) Also the intake fan in the bathrooms are very dirty and need vacuuming out for the dust. (My friend is actually an Airbnb cleaner and was shocked at the state of the lack of cleanliness in the apartment) The range hood over the stove is absolutely filthy as well – not that we used it. When you open the cupboards in the kitchen they have a musty smell. Just for your reference to get your cleaners to do a better job. So we head out to the concert and it was a very late night for us (3 of us are all over 60 and 1 person is 32) The bus and tram lines were absolutely jam packed of course for the show. We get back around 12.40am. Our room 21C was still hot and humid and nothing we could do to cool down the rooms so we just sucked it up and tried to get some sleep. My friend couldn’t sleep with the fan otherwise her sneezing and eyes watering started up again. So she didn’t get much sleep. I’m in the room with the 2 single beds which are not King singles so it was not a great sleep for me either. We are up around 7.30 because the road noise was coming in from the open balcony doors which we had to leave open to try and generate some airflow. When I phoned my friends in room 6E around 9am they told me they were awoken by a workman who was there to repair the front door (It was obviously a door that had been replaced as it was not painted) The repairman was absolutely shocked when he discovered the room was occupied with guests – he had been told that it would be empty ( And as you remember we were told the complex was fully booked ) So he went downstairs to check what was going on and he was told to go ahead and fix the door. I do not know who he spoke with. Is this something that your property condones? To do repair work while there are guests still on site inside the actual property. Obviously we left asap. It was just uncomfortable for them – lucky they weren’t in a state of undress. So as you can tell our stay with you was not very pleasant and I would request that you give me a refund of at least one apartment. You have my card details and I do not want a free night or a credit. I want a full refund in the amount of $445.00. I think that is the least you could do to redeem any sense of goodwill. I know it is something you can do as I paid your property and you took a $400 deposit using the same credit card. I can imagine guests would notl like to be treated in this manner. I have contacted the manager of the resort and have yet to hear back from her. Disappointing again.

Appartement dont le ménage n’a pas été fait depuis très longtemps. J’ai des photos à l’appui.

Note Avis clients 2.0/5

Anonyme En couple - Avis confirmés ALL

Nous n’avons jamais eu un appartement aussi sale depuis 15 ans que nous venons dans votre établissement. Poussière au sol, VMC pas nettoyé depuis des mois voir des années dans la master room. La cuisine avec si peu de vaisselle. Votre établissement est toujours en travaux . Odeur n'ose abondé au niveau des étages, en cause le vide ordure. Bref se sera la dernière fois que nous séjournerons dans votre hôtel.

Un séjour superbe en famille

Note TripAdvisor 4.0/5

Nadine S En famille - Avis TripAdvisor

Notre appartement était superbe avec une très belle vue. Nous étions 5 adultes (2 couples et un ado) et l'appartement était très spacieux, moderne et avec toutes les commodités nécessaires. La prochaine fois que j'y retourne j'espère pouvoir séjourner dans le même appartement

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 167 avis 8.9/10 Site
  • 293 avis 5.6/10 Chambre
  • 128 avis 6.1/10 Service
  • 25 avis 4.3/10 Internet
  • 121 avis 4.7/10 Confort
  • 116 avis 2.3/10 Propreté
  • 83 avis 6.3/10 Piscine
  • 24 avis 2.3/10 Repas

Dispensé par Trustyou

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