法语区曼特拉酒店 4 星

客户意见评级 (ALL 评级) 4.1/5 1,579 评论

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1 Halse Lane, 4567 努萨角, 澳大利亚

描述

酒店其他优惠

  • 位于标志性的黑斯廷街

  • 迷人的泳池和周边环境

  • 距离努萨主海滩只有几步之遥

  • 门口就有一流的餐厅

  • 安心停车，轻松离店

我们的客房

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酒店位置

法语区曼特拉酒店

1 Halse Lane
4567 努萨角
澳大利亚

GPS:-26.38803, 153.09237

电话
传真 +61 7 5474 8122

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 不允许携带宠物
  • 穿梭巴士
  • 无限网络
  • 空调
  • 100% 无烟酒店
酒店附近
  • 停车

游泳馆

The pool area has been completely transformed and redesigned to include a 'water blade' water feature from the pool bridge as well as two new poolside decks that provides more space for guests to utilise during their stay with us.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.1/5  1,579 评论

TripAdvisor 评级  4.0/5  2,602 评论

Not Good

Tripadvisor 评级 1.0/5

R B 经 TripAdvisor 认证的评论

Rooms were not well cleaned. Cut toenails still in bathroom upon arrival. Grotty crockery and utensils along with cookware. The kitchen was riddled with ants. Despite maintenance coming to fix, they were still there, everywhere. The phone was not connected therefore calling reception required to use your mobile to get through. There was blood on the sheets upon arrival, resulting in the need to replace the sheets for my children after 9pm at night. There was mould on the ceiling, which is an absolute health hazard. The attached garden/courtyard onto the pool was locked at night, false imprisonment at best and a fire hazard being the worst. In the morning, despite the pool being open from 7am I was still locked in my yard until well after 9am. When asking the pool maintenance man to open it, he was passive aggressive and drew out his work so as not to unlock the gate. Upon leaving, the reception were advised of a short overstay post 10am departure. Upon returning to the room, after telling reception AND the cleaners who were busting to get in the room, we returned to find all my belongings taken from the room. Upon questioning the cleaners whom claimed to have thought had left, despite having clearly told them and also having left multiple bags on the kitchen bench, eyewear and so on. When confronted on this, they, after some conjecture, returned a few bags. Some items were missing including unopened bottle of wine and milk I had to demand their production. Furthermore, other foodstuffs were thrown out and NOT returned despite us asking for them and some other opened but sealed food from the fridge. It was a disgraceful interaction. Upon returning to the reception, only to find one of the cleaners updating the reception staff. Spoke to reception - the girl could not have been less interested AT ALL. Clearly a backpacker. She at first, claimed not to have even seen us appear at reception earlier to notify of our delayed departure. Furthermore, she was non apologetic for the cleaner's conduct, which was theft. Also, more accusatory stating that the "owners" of the property were coming, and they needed to clean the room. As we said to her, we couldn't care less if the owners were coming or not. We were paying top dollar for a very poor experience. After having spent between $30k - $40k at Mantra Frech quarter over the past five visits. It is a disgrace the way we were treated, and the only redeeming feature is and was the pool and the location on Hastings Street. If the Mantra is going to "manage" this property, it should insist the owners maintain each property to a high standard when people are paying top dollar to stay there. The showers are rusty, mouldy and absolutely unhygienic. My family and I will never be returning to ANY Mantra after this experience. .....oh yeah and then there was the nescafe.

Dirty and old...

Tripadvisor 评级 3.0/5

Kllouise1 家庭住宿 - 经 TripAdvisor 认证的评论

The location and the pool are great. The reception staff were friendly. The room is okay I guess it depends how you see things. Personally, I thought it was dirty and unacceptable. Stains on beddings and pillow cases and cushions. Side table next the master bed was thick with dust. Ants crawling everywhere over the kitchen side and the kids bedroom. Window wouldn't lock and could be pulled wide open where my kids were sleeping (near the main entrance onto Hastings street) so I ended hoping to swap with one of the kids. It's really noisy. Everything was just rusty and old. We only stayed for one night - I'd have had to change if staying here for a week. I get the premium of being on Hastings street but I'd have rather walked further and felt Comfortable. It had me racing to get back to our Campervan to be honest.

A very comfortable stay

Tripadvisor 评级 4.0/5

Paul H 经 TripAdvisor 认证的评论

Once we'd found our way in (the main reception and entrance to the underground car park is not in Hastings Street but in a "lane" that runs up the back of the property), our one bedroomed apartment was perfect for us. It had an odd configuration with a shower room at the rear, a sleeping area surrounded by sliding partition doors in the middle and a kitchen/lounge/dining area at the front but it was well equipped. After 4 weeks on the road, we very much appreciated the washer and dryer. It also had a microwave and a 2 ring electric hob. Our apartment (number 304) was pool facing and at the end of a block. So, at night, it was very quiet and we had some good nights sleep. It is more of a family resort than one for older couples like ourselves but we found it very comfortable. It was ideally placed near to the shops/restaurants in Hastings Street and across the road from the beach.

Mantra Noosa

Tripadvisor 评级 1.0/5

Relax55205443491 经 TripAdvisor 认证的评论

The bed was so uncomfortable and the doona had stains on it Couch needed a thorough clean along with the cushions which had food stains on them Pull out couch had a filthy mattress protector on it and blankets had food stains on them Cutlery draw needed a clean as well

Great location but very tired

Tripadvisor 评级 3.0/5

A8001IOconniec 经 TripAdvisor 认证的评论

Stuck low down level 1 room 105 (street side) with an enclosed wall in the verandah looking out so.no aspect unless you stood up. Stsins on the bed spread in the master (better not to include it if it has stains) and a delapidated old leather lounge sitting on the verandah. The lounge inside was falling apart and had foam that was exposed (looked like it was straight off the council clean up). It really needs some tlc and the exterior tiles outside around the garden that’s supposedly being constructed is like black ice when wet. We had stayed one south block top floor and a nice sunny verandah this unfortunately is a real lottery what room u get we won’t be coming back too expensive for what you get

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其他网络用户评价我们的酒店

  • 825 评论 9.7/10 位置
  • 1,036 评论 4.9/10 房间
  • 588 评论 8.3/10 服务
  • 9 评论 6.3/10 上网
  • 392 评论 9/10 游泳池
  • 383 评论 2.8/10 清洁度
  • 336 评论 3.7/10 舒适度
  • 306 评论 5.4/10 设施

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