努萨太平洋索菲特度假酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 3,820 评论

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14 16 Hastings Street, Hotel entrance via Noosa Parade, PO Box 886, Noosa Heads Qld 4567, 4567 努萨, 澳大利亚

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酒店位置

努萨太平洋索菲特度假酒店

14 16 Hastings Street, Hotel entrance via Noosa Parade, PO Box 886, Noosa Heads Qld 4567
4567 努萨
澳大利亚

GPS:-26.386863, 153.08834

电话
传真 +61 7 5449 4753

抵达和交通

酒店服务

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酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

NOOSA BEACH HOUSE

在努萨海滩宅邸时尚别致的环境中，享用休闲的滨海美食以及现代欧洲美食。雅高 A 佳会员可在此享受 85 折优惠。

我们的客人评论

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ALL 评级  4.5/5  3,820 评论

TripAdvisor 评级  4.5/5  1,547 评论

卓越奖 2024

Time for Renewal

Tripadvisor 评级 3.0/5

CommentatorMichael 经 TripAdvisor 认证的评论

The hotel itself is tired, but apparently due for a much needed refurbishment next year. The real problem is the service in the restaurant and around the pool. The breakfast is partly self-service and is, for the self-service part, reasonably adequate. However, tea and coffee are served by staff who are mainly untrained young girls and come back with the tea or coffee about 15 minutes after the order was requested. The tables are not cleared and the place becomes crowded quite quickly. Service of food around the pool area is also quite poor with orders getting lost or delayed for long periods. Whilst the hotel is generally clean, in our case our room wasn't serviced until 3 p.m. and only after a phone call to house keeping.

Wonderful Stay

Tripadvisor 评级 5.0/5

7Martine7 经 TripAdvisor 认证的评论

From the moment we checked in the incredible level of service was evident. The hotel is beautifully maintained everything is clean and modern and we particularly enjoyed the Birthday welcome plate of Petit Four & a beautiful bottle of bubbles. We dined in the Noosa Sofitel restaurant Noosa Beach House and the service and food was amazing. Thank you PJ Choroomi for welcoming us back and for running such a wonderful restaurant. A big shout out Álvaro for your incredible service it truly is second to none, and the food is simply delicious. We had room service breakfast in the morning and the Eggs Benedict was honestly some of the best we have ever had.

one night stay at the Sofitel Noosa

Tripadvisor 评级 4.0/5

seimonau 经 TripAdvisor 认证的评论

I booked one night to attend a Radiology course at the Peppers over the weekend of 26 -27 Oct. The pre- arrival communication was excellent with a call and several emails. Check in around 5 pm was straight forward. Parking in the Basement for $25 per night is reasonable. Room 508 was large, well appointed and comfortable. I struggled to find the in-room dining menu in the room or on the screen. Gave up and walked out to get some dinner. The breakfast was excellent : I was there early due to my course starting but the morning rush followed subsequently. hot breakfast was prompt and excellent. The french pastries were unfortunate dry likely reheated and seems likely made off site. Not in keeping with Accors top French brand. I guess my only comment would be that the room is massively over priced at $588 for a night for the base room with breakfast. We have stayed at every Sofitel in Australia bar the one in Darling Harbour, as well as Wellington , Queenstown Bangkok, Krabi, Seam reap, and Bali, and found much better value at every one of those other destinations.

Been coming for 20 years, no more until the place has a makeover.

Tripadvisor 评级 2.0/5

Martin W 经 TripAdvisor 认证的评论

1. Booked a year ago, reconfirmed our desire to have a room on a specific side of the hotel when they phoned a week or so before our arrival, given a room on the totally opposite side of the hotel, forcing a move 2 days later to our preferred side. 2. Overcharged $2500, this was credited 3 days later. I was advised, but shouldn't happen. 3. Why bother check in on line, still stood at counter for 20 mins or more. 4. Room 1, mold in bathroom, dirty toilet, stained carpets and couch dust in kitchen area, Room 2 only marginally better. 5. Lifts filthy no attempt to clean for the 6 days we were there. 6. Caught cleaning staff doing glass cleaning - a rinse under cold water and turned upside down. They looked very sheepish and polished with tissues. I would have thought in a " 5 star hotel" clean glasses would be supplied daily. 7. Saturday night a wedding with a band that would have made ACDC sound tame. No warning this was to happen. We would have stayed at dinner longer. 8. In summary a tired hotel, propped up by good staff and the Noosa image, needs competition to make it get up to a standard. 9. Still haven't received an email on the breakdown of the charges we incurred 10. First time in many years we haven't booked to go back.

Mostly a great experience

Tripadvisor 评级 4.0/5

weather37 经 TripAdvisor 认证的评论

Over the past 30 years I have stayed at this resort hotel 13 times... many when it was a Sheraton. I usually pick a river view room on an upper floor which is spacious and has great view up the Noosa River to the hills. The room has not been renovated for many years but is still functional - large with a couch area and table, a very comfortable bed, good Wi-Fi and a reasonable bathroom. I used to write this was my favourite hotel in Australia because of- great rooms & great breakfasts and specially its great location. There is one problem - when paying over $800 per night for a room, I expect the hotel to have a comfortable bar for guests for a late afternoon or pre-dinner drinks. Apart from the public bar on the street in front which has limited seating anyway, there is a small Sunset Bar for guests but on two of the nights I was there, this was closed for a private function. No alternatives were offered. Even when it was open on other nights it is quite small and staffed by only 2 people which is often totally inadequate. They were flat out but a 20-minute wait for a drink is unacceptable for such a place. The hotel has available space and could easily overcome this issue but doesn't seem to want to - a pity for an otherwise great hotel.

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其他网络用户评价我们的酒店

  • 797 评论 9.4/10 位置
  • 1,378 评论 7.1/10 房间
  • 1,881 评论 8.9/10 服务
  • 16 评论 3.3/10 上网
  • 388 评论 7.3/10 食物
  • 355 评论 5.1/10 清洁度
  • 251 评论 5.2/10 性价比
  • 240 评论 7.7/10 早餐

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